HT1491 ***!!!  I have not been able to access the itunes store for many months now.  I backed up all my purchases and reinstalled itunes and I still cannot access anything at all.  Anyone else have this problem?  I'm on an Alienware comp with Windows upda

I have not been able to get onto itunes to check my account or purchase anything for about a year now.  Got an Alienware system with latest Windows.  When I pull up itunes I can access my old music but cannot access my account to purchase anything new.  Just reinstalled itunes and it still does not work.  I am ready to just quit.  Anyone else having this issue?  Solutions?
Thanks!

If this is an Alienware system, the most likely culprit is the Bigfoot Networks LSP as per the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
Head to the Downloads and Drivers page at Dell for your particular model of Alienware. Look for available updates for your BigFoot networking device. If you update those drivers, does that give you back your Store access?

Similar Messages

  • I have recently restored my phone to unlock it.  I have installed the latest version of IOS.  Since then, I have not been able to play the music I have purchased.  The scrolls or flips through the songs and I am unable to listen to them.  Can anyone help?

    I have recently restored my phone to unlock it.  I have installed the latest version of IOS.  Since then, I have not been able to play the music I have purchased.  The scrolls or flips through the songs and I am unable to listen to them.  Can anyone help?

    iTunes is quite friendly, and very powerful....   You probably just need to set up automatic syncing in iTunes.
    If the iTunes sidebar (along left side of window) is hidden, from the menu bar, under View, select Show Sidebar.  The iPod appears in the sidebar, under DEVICES.  Select the iPod there.
    To the right, the iPod's Summary screen is shown.  Toward the top, there is a bar of buttons, starting with Summary.  Click on Music next to Summary.  This Music screen is where you tell iTunes how to sync songs to the iPod.
    Check the box for Sync Music.  This setting enables automatic syncing for music.  If your iTunes music library is small enough to fit on the iPod's storage, you can choose to sync Entire music library.  Otherwise, you can choose to sync Select playlists, artists, albums, and genres.  From the lists below, select (checkmark) what you want to sync to the iPod.
    Here's one convenient way to set this up.  In your iTunes library, create one or more playlists.  Add the ALL the songs you want on the iPod to those playlists.  OR, you can use existing playlists.  Back on the iPod's Music screen, select those playlists under Playlists.  (You can select other items on those lists, if desired.)
    When you click Apply, the songs in your selection sync to the iPod.  Going forward, to update your iPod (add/remove songs), just update those playlists in your iTunes library.  The iPod does not need to be connected.  The next time you connect the iPod (or click Sync if already connected), iTunes automatically updates the iPod with the same changes.
    NOTE:  On the bar of buttons that starts with Summary, click on the other buttons (such as Movies, Podcasts, Audiobooks, etc.) to set up syncing for those iTunes media categories.

  • I plugged my phone into my computer for the first time and it restarted my whole phone so now all my apps say waiting put I'm let my phone sync a view different times and it still doesn't work. Has anyone else had this problem?

    I plugged my phone into my computer for the first time and it restarted my whole phone so now all my apps say waiting put I'm let my phone sync a view different times and it still doesn't work. Has anyone else had this problem?

    Have a read here...
    https://discussions.apple.com/message/18409815?ac_cid=ha
    And See Here...
    How to Use Multiple iDevices with One Computer

  • I have an old iPhone 3Gs with software version 4.3.5,  I am trying to use it again, and it works fine, but I have not been able to update the software.  Every time I try, I get the following message: "there was a problem downloading the software for the i

    I have an old iPhone 3Gs with software version 4.3.5,  I am trying to use it again, and it works fine, but I have not been able to update the software.  Every time I try, I get the following message:
    "there was a problem downloading the software for the iPhone, the network connection could not be established".  This happens even though I have a working internet connection.
    Besides that, all the other functions work properly, even synchronize apps and library.
    Will I be able to update the software?

    look around the forum tons of people repport that they can't update
    makes you suspect that apples update servers can't meet the depand of too many users
    trying to update at once

  • I have an apple id but i have not been able to use the same id with i tune and app store..what to do

    i have an apple id but i have not been able to use the same id with i tune and app store..what to do???every time i m trying to login it is telling that this id has not been used with i tune and App Store ....reviewing of my id is one of the option provided to me after this...

    Have you logged in and reviewed your account and entered payment details ? Unless the instructions on this page are followed when creating an account : Create an iTunes Store, App Store, or iBooks Store account without a credit card or other payment method - Apple Suppor…
    then credit card details will need to be entered before the account can be used to download any item from the store.
    You could see if this post by mountaingoatgirl lets you review your account without needing to enter credit card details : https://discussions.apple.com/message/24303054#24303054
    If not then you will either have to enter card details (you should be able to remove them after entering them), or create a new account (using the instructions on the above link).

  • I have not been able to use the presenter installation. The installation process finishes well by says the download installation was a sucess, however, the icon to begin using the app is not shown anywhere. Please help!!!

    I have not been able to use the presenter installation. The installation process finishes well by says the download installation was a sucess, however, the icon to begin using the app is not shown anywhere. Please help!!!

    Hi There,
    Can you confirm if you were able to download Presenter 10 successfully, Can you please paste the screen shot of the downloaded file for Presenter 10? Can you please check in control panel >Program and features and check if you are able to see Adobe Presenter 10 as a installed program?
    Regards,
    Mayank

  • I have not been able to download the instructions

    I purchased CS6 and when I received the download instructions two files were listed to download.  One was the CS6 file and the other was install instructions.  I have not been able to download the install instructions using the Akamai method or the other file method.  Please advise me as to how I can obtain the instructions since I cannot download them from the links Adobe provided me.  tks.  johnny justice

    The online version of the Installation Instructions for CS6 is here: http://helpx.adobe.com/creative-suite/kb/cs6-install-instructions.html.

  • I HAVE A BIG PROBLEM I HAVE NOT BEEN ABLE TO RECOVER THE ANSWERS OF SECURITY SINCE THE MAIL THAT APPEARS TO DO THIS MEAN I NEED TO CHANGE THE OTHER SHOULD I DO FOR THE TRUTH WILL MAKE A PURCHASE AND ME THE REQUESTS, AS IS A NEW PHONE EXPECT AN ANSWER

    I HAVE A BIG PROBLEM I HAVE NOT BEEN ABLE TO RECOVER THE ANSWERS OF SECURITY SINCE THE MAIL THAT APPEARS TO DO THIS MEAN I NEED TO CHANGE THE OTHER SHOULD I DO FOR THE TRUTH WILL MAKE A PURCHASE AND ME THE REQUESTS, AS IS A NEW PHONE EXPECT AN ANSWER PROMPT AND POSITIVE
    so I get looks but that is not my email recovery can help you reset your security information by sending a message to your email recovery: j ••••• @ mail.com

    You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (111384)

  • I just updated Safari with version 5.1.10 and now I cannot use "open location".  Anyone else having this problem and are there any solutions?

    I just updated Safari with version 5.1.10 and now I cannot use "open location".  Anyone else having this problem and are there any solutions?

    Ok ...
    Try troubleshooting extensions and third party plugins.
    From the Safari menu bar click Safari > Preferences then select the Extensions tab. Turn that OFF, quit and relaunch Safari to test. If that helped, turn one extension on then quit and relaunch Safari to test until you find the incompatible extension then click uninstall.
    If it's not an extensions issue, try troubleshooting third party plug-ins.
    Back to Safari > Preferences. This time select the Security tab. Deselect:  Allow all other plug-ins. Quit and relaunch Safari to test.
    If that made a difference, instructions for troubleshooting plugins here.

  • I have not been able to get the built-in iPhone 4S keyboard dictation to work. I talk into it, then tap "Done", then the phone "thinks" for a few seconds (the purple dots pulse and I see the network icon on the top bar spinning) and then nothing happens.

    I have not been able to get the built-in iPhone 4S keyboard dictation to work. I talk into it, then tap "Done", then the phone "thinks" for a few seconds (the purple dots pulse and I see the network icon on the top bar spinning) and then nothing happens.
    Siri is wroking fine

    I am experiencing exactly the same problem, today, and a reset, of all settings, did nothing to correct it.  Any suggestions would be welcome.  While dictation in all apps is out, Siri is working fine also. 

  • Have not been able to see my bill online for days

    Have not been able to see my bill online for days, keeps sending me in an endless click loop, plus my Primary email keeps saying it needs to be verified, but the system says it cannot send an email to verify the email.
    I went to online notification so that I could stop getting paper - how do I go back to Paper Billing?

    Try clearing your cache, and if that does not work, try a second browser.

  • I use Office Outlook for mac 2011 to organise my email & calendar. Since updating to OS X Mavericks I have not been able to sync the calendar to my iPhone. What do I need to do to get the calendars syncing again?

    I use Office Outlook for mac 2011 to organise my email & calendar. Since updating to OS X Mavericks I have not been able to sync the calendar to my iPhone. What do I need to do to get the calendars syncing again?

    Jason The Hague wrote:
    Thanks!  But seriously why have Apple disabled the info sync on iTunes?  By 'Upgrading' to Mavericks I've inadvertantly disabled my Apple mobile devices from fulfilling their function.  Come on Apple work with us here!!
    Apple told developers they were removing that service over two years ago. The developers that depended upon it should have done something about it.
    Why did they remove it? My guess is because it was pretty crappy, was difficult to maintain, and wasn't a good solution for multiple devices that could get the info without tethering to a "base" Mac.

  • Hi! I purchased my ATV in Miami, but I live in Argentina. I have not been able to get the device running on any TVs. When I plug it in, it briefly shows the apple logo, then a sign saying no signal, check power cords and power source or sthg like that.

    Hi!
    I purchased my AppleTV in Miami, but I live in Argentina.
    I have not been able to get my device running correctly, and altough I've read tons of things online, I still have no solution to my problem.
    Here's the thing: after everything's plugged in and ON, I see the Apple logo briefly, then the TV displays a sign that says no signal, check pwoer cords and power source.
    But everything is plugged in and connected properly, otherwise, I doubt I'd be seeing the apple logo, right?
    I tried changing the HDMI cable, reversing the ends, switching ports, hard resetting the ATV, and trying a different TV. No luck.
    I read there is some issue with Samsung TVs, and most LED and LCD tvs down here are Samsung.
    On the other hand, I cannot return it or exchange it, since I bought it in the states.
    Oh! One of the tvs I tried it on displays a little sign that reads "connected at 1280x720 @60hz", and only THEN, goes to the "no signal" sign.
    Please!!! I am being driven up the walls here.... HELP!!

    Try this:
    Change the Apple TV resolution:
    Press and hold the Menu and Up button on your Apple Remote for six seconds.
    The Apple TV will automatically cycle to the next resolution at approximately 20 second intervals.
    Press Play on the Apple Remote to keep the current resolution or Select to manually cycle to the next resolution.

  • I use mozilla, and never usually have problems. But, the last few days I have not been able to open the articles/topics on my homepage. I can on microsoft or google...and I do not want to switch. Is there anything I can do to fix this??

    I want to be able to get into the articles on my homepage. I can't do that right now. My homepage loads, but I am not able to read beyond the headlines of the articles.

    yes it could well do if your bank thinks there is something going on that is not from you they will block it. I have had this problem before, I would of thought they would of phoned me but they don't do that.
    If I was you I would go to my bank make sure they are not doing anything like that. If they say it's all fine then i would phone up apple them self or go into my local apple store, as they should be able to look at what there servers are saying why it's not working.

  • Windows 8.1, Help! I have not been able to open Illustrator CC 2014 for over 2 weeks, error: could not complete the requested operation.

    I've been chatting with tech support and have done multiple remote logins and nothing  has worked.

    rmianickels,
    Have you tried 4) and 6) on the list?
    The following is a general list of things you may try when the issue is not in a specific file (you may have tried/done some of them already); 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
    If possible/applicable, you should save curent artwork first, of course.
    1) Close down Illy and open again;
    2) Restart the computer (you may do that up to 3 times);
    3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
    4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
    5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
    Even more seriously, you may:
    6) Uninstall, run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
    http://www.adobe.com/support/contact/cscleanertool.html

Maybe you are looking for

  • SharePoint 2013 - Office web apps intermittent issue

    From past few weeks we are seeing issue while opening the documents from sites error message says "Sorry something went wrong + An unexpected error occur on the Server".  This happens with individual users accounts(Since it is expected behavior with

  • Cisco Prime 1.2 - cannot delete "Unassigned" Campus

    Hi, has anybody an idea how to delete Unassigned Campus? I went through I think all documentation and they are speaking that only "System Campus" cannot be deleted, but not a single word about "Unassigned" campus. All the campuses below behaves like

  • Text Box Unwanted Color Fill ?

    I have added numerous text boxes to my design but now I'm getting a pinkish background fill in the text box.  I can change the color of the type, I can draw text boxes on different layers, but I don't know where this fill color is suddenly from.  Did

  • Rattling sound when using Shake to Shuffle

    When I shake my ipod to shuffle songs there's a rattling sound which sounds like somethings loose inside my ipod is this normal?

  • Problem in eliminating duplicates

    hi EXPERT i want to take off the duplicates eg Emp Name BALAJI BALAJI Bala nela anbu MUMBAI R R Amman Amman i have used 1. SORT it_final. DELETE ADJACENT DUPLICATES FROM it_final. and 2. select distict but i dont find any change it appears with dupli