HT1541 Gifted an album the recipient already has.  Want to exchange for new album.

I gifted an album to someone who already bought the same album.  How can I recall the gift and exchange it for an album he does not have?

There is no such capability. You can contact the iTunes Store:
http://www.apple.com/support/itunes/contact/
and explain the situation and ask if there's anything they can do for you. They may be able to grant an exception, though it's not guaranteed since the terms of sale for the iTunes Store state that all sales are final. If they can't help then all you can do is redirect the gift to someone else:
http://support.apple.com/kb/HT1541
Regards.

Similar Messages

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