HT1541 I purchased a$15 itunes gift card from Kroger and when I entered it was told the number if not valid Am I out of luck?
I purchased a $15 itunes gift card from Kroger and when I entered the code it said it was not valid. Am I out of luck or can anyone help?
If this page doesn't help then you will need to try contacting iTunes support (you will need to give them the serial number and activation code from the card) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
Similar Messages
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I bought a gift card from japan and when i enter the code it says the code must be redeemed in the japanese storefront
If your iTunes Store account is for another country, you can't redeem a card from another country even if you are currently present in that country. You would need to either move your existing account to the Netherlands or set up a new account in the Dutch iTunes Store, either of which would require you to also have a valid Dutch mailing address. Unless you're going to be in the Netherlands for quite a while, I would suggest you just give or sell that iTunes card to someone who lives in the Netherlands.
Regards. -
When i try to redeem the card, it tells me that i have to switch to the german store...
No, it isn't.
(84562) -
I bought an iTunes gift card, reedemed it, and when i try to buy a game it doesn't let me use my credits, but instead I have to buy it using my Visa card?
What exactly do you see when trying to buy a game, what messages do you get on-screen ?
If it's an account that you've just created then unless the instructions on this page are followed when creating an account : Create an iTunes Store, App Store, or iBooks Store account without a credit card or other payment method
then credit card details will need to be entered before the account can be used to download any item from the store. You should be able to remove the card after entering its details.
If you are getting a prompt to review the account then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054#24303054 -
I made a mistake and bought a itunes gift card from canada and my account is from usa
i made a mistake and bought a itunes gift card from canada and my account is from usa
Move to Canada.
Get a mailing address and a credit card.
Change your Apple ID to the Canadian store.
Enjoy your card and some poutine. -
I want a solution to this problem
Dear apple ,
I recharge iTunes Gift Card for $ 25 and when I want to use and download the application from the store asked me to answer the secret question, but unfortunately forgot to answer confidential questions I ask you to help me please
thank youClick here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
Nobody on these boards can reset them for you.
(92282) -
I bought a itune card from walmart and when i enter the code it say it had already redeemed
i bought a itune card from walmart and when i enter the code it say it had already being redeemed
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
After redeeming I picked out a few apps I did not go over the $20 I still have the full amount I'm assuming it went on my cc why, I'm not happy about this
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
It's for $50 so I really want to redeem it! And I've read the back and it says nothing about expiring but is that what happened because its so old?
Contact iTunes
Apple - Support -form iTunes Store - Contact Us -
HT1386 I can't sync music purchased with an iTunes gift card to my iTunes on my PC?
I received an iTunes gift card for Christmas and bought a few albums with it but unfortunately after authorising my PC and syncing my music these albums aren't appearing in my iTunes, yet, my other albums that I purchased with money are? Can anyone help solve this problem please? I'd like to put the albums on my iPod and can't :(
Hi lozdot,
Welcome to the Support Communities!
The first step would be to try to download your purchase again on your computer:
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
If you do not see the items in the Purchases Pane, then the folks at iTunes Store Support can review your account with you:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
- Judy -
My wife purchased an iTunes gift card for me and I scratched off the back to get the code and when I entered it to redeem it told me that it had already been redeemed what do I do?
Try Here > http://support.apple.com/kb/TS1292
If no joy...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
And there is this...
http://www.apple.com/hk/en/support/itunes/store/giftcard/ -
I purchased an itunes gift card for my nephew. I received a confirmation that the credit card had been debited, however he never received a code to activate his gift. Where can I find out the code for my gift voucher?
If you purchased your gift using iTunes, you can resend it. Just follow these steps to resend an unredeemed gift to any address:
http://support.apple.com/kb/HT1541 -
I recently purchased tunes with iTunes gift card. I still have $ left on my card and now I'm asked to verify my account. Why is this necessary?
Because iTunes simply wants you to verify your name & address is correct in your account info.
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I purchased a 15$ iTunes gift card and redeemed it but never used it and then I accidentally reset my iPad 2 and now when I enter the gift card numbers it says it has already been redeemed! Can anyone please help me out with this
The credit should be on your account.
You shoudl not have to re-enter anything.
It should stay on your account where you can access it from any computer/device with itunes.
Just sign into your account. -
HT3702 can i clear my credit card purchase with a itunes gift card?
heya,
i have some amount that my credid cart do not autorize, so i can not download some apps that i alrealdy purchase,
i want to know if i reedem an itunes gift card that amount will be sold!
thx a lot.The Complete Guide to Using the iTunes Store
"Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location."
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