HT1657 i rented a film, it showed on my mac. half a day later it wasn't there anymore, but i havent seen it yet? where is it gone?

i rented a film, it showed on my mac. half a day later it wasn't there anymore, but i havent seen it yet? where is it gone?
runahel

thanx, but it wasn't there either
runahel

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HT204370 When I rent a film on I tunes is it for a day or just one viewing?

When I rent a film on I tunes is it for a day or just one viewing?

When you rent a film you have 30 days to watch it, but once you start watching it you have 24 hours in the US, 48 hourse if you are elsewhere, to finish watching it before it expires - you can watch it as many times as you can during those 24 / 48 hours

HT1657 I rent a film in my iPad but i can not find it....

I rent a film in my iPad but i can not find it....

It should be in the Videos app. If it's not in there then have you got a film age rating set in Settings > General > Restrictions that is hiding it, and have you tried searching for it via the spotlight search screen (swipe your first homescreen to the right) ?

I've rented a film from iTunes on my Mac pro, but I can't see it on my iPad! Should it transfer to all my apple devices?

I've just rented a film in iTunes on my macpro. I've synced my ipad2 to macpro, but the film is not on my iPad? I thought with the cloud it would automatically be on both devices!!!!

You can only have a rented movie on one device at a time. And you "Move" a rental movie to the iPad - you do not sync it. There is a difference.
iTunes Store: Movie Rental FAQ
If you download a rented movie on your computer: You can transfer it to a device such as your Apple TV, iPhone, iPad, or iPod if it’s a standard-definition film (movies in HD can only be watched on your computer, iPad, iPhone 4, iPod touch (4th generation), or Apple TV). Once you move the movie from your computer to a device, the movie will disappear from your computer's iTunes library. You can move the movie between devices as many times as you wish during the rental period, but the movie can only exist on one device at a time.
If you download a rented movie on your iPhone 4, iPad, iPod touch (4th generation), or Apple TV: It is not transferable to any other device or computer.

HT1657 I rented 3 movies last night on my Mac Air, and transferred them to my new iPad , but when I tried to play on plane tonight, it said " content not authorized "what am I doing wrong? It shows under rentals, but doesn't play

My movies won't play, it just says "content not authorize"

Hello rockland2u,
Thanks for the question. Due to the special circumstances surrounding Movie Rentals, it may be best to contact our iTunes Store Support team about your purchase. The following article outlines how to report an issue:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Thanks,
Matt M.

HT1657 i rented a move from iTunes...i was on a plane and tried to watch it, but got a message that there was a problem in accessing the iTunes store. i had a wifi connection, but had to buy internet access to watch the movie. is this normal?

i rented a movie from itunes. i was on a plane when i tried to access it...but got an error message saying "cannot access itunes store". i had a wifi connection but had to purchase internet to watch the movie on the plane. never had this problem with my ipad and never have it when i download tv shows. what's the deal with movies?

It's not normal, presuming that the movie downloaded completely, but it has come up from time to time. I've not been able to figure out from the various posts why rentals work for most but in some cases insist on a connection to the iTunes store. Go here:
http://www.apple.com/emea/support/itunes/contact.html
to report the issue to the iTunes Store. Perhaps they can provide an explanation, though you may just get canned and rather inapplicable replies about how to rent or download.
Regards.

HT1498 I tried to download a rented movie and it is only at 46%. When I try to view it there is an error message "error when loading" . I have gone to settings and checked my downloads it advises that there are no downloads. I have reset the resolution t

I am having problems renting a movie from the apple TV. The download only goes to 46%. I have tried changing the resolution to 720, I have gone to the settings and check for rentals it advises that there is no additional rentals found.
Any suggestions.

You have to go to SMTP settings for your email account and enter a password there. Sended and receiving are two different activities managed by 2 differet servers, and each may require a separate user ID and password.

We rented a movie, purchased it and downloaded it. now a few days later we tried to watch it but there is an "error loading this movie, please try again later" HELP!

Trying to watch a rented movie, but error message says "an error occured loading this content. please try again later." How do I fix that? How much later? would really like to watch our movie

I selected to rent and watch now instead of rent and watch later. I tried to watch it now and it said it would be available in 6 hours or something silly like that (certainly out of the realm of NOW ) Anyway.... I tried to play it several times and the time it said I had to wait did go down. 5 hours to 3 hours to 2 hours and so on but this was an all day and next day kinda thing. I guess I was downloading it for 2 days. I figured id just get up the next day and try again NOW the movie has been removed from the rented section all together. It's gone...my time is up!!! I haven't even watched it yet. It was downloading for 2 days. I know I can adjust my settings to download a lesser quality and thats fine for NEXT time but I paid $5 to rent a movie that I never started watching because it never finished downloading! I wonder if because I selected Rent and Watch Now (joke) it assumed even though it was still downloading that it started my time at initial time of purchase? If so that's crap too. Anybody have similar experience?

Can you use Apple TV and source films/music from two different Macs in the home?

Can you use Apple TV and source films/music from two different Macs in the home?

not at the same time but yes.
set up home sharing on both computers and Apple TV using the same Apple ID.
Setting up Home Sharing on your computer
Setting up Home Sharing for Apple TV (2nd generation)

Mac app store isn't showing on dashboard - where has it gone?

My mac book (OS 2x) shows that its software is uptodate but there is no "Mac App Store" on my dash or in the Apps folder. I don't know where it has gone but I'd like to upgrade the OS to Lion & don't seem to be able to do this without going throuh the Mac App Store... any ideas?

If you're running Mac OS X 10.6, run the 10.6.8 combo updater.
If you're running Mac OS X 10.4 or 10.5, purchase 10.6 on DVD.
OS 2.x is for iPads and similar devices, not Macs.
(61586)

My music won1t show on my Mac

I recently got a Mac, and I moved my music from my old PC onto a storage device (so that I could move them over to my Mac), but only a few of the songs will show on the Mac when I plug in the device. There are 3,600 songs that I wish to move. What do I do?

iTunes: How to move your music to a new computer

HT1657 I rented Heminway's garden of Eden. Film only works for 3 minutes. It is very difficult to find help . I feel this fraudulent itunes behavior?

I rented the film Heminways's Garden of Eden. It only works 2 - 3 minutes . My card has been already charged.
Can someone please fw to an official itunes staff ? .
Apple / itunes websites are very difficult to navigate regarding contacting staff for purchases / itunes rentals that dont work.
This feels like fraudulent behavior.
Please advice
Thank you

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

HT1657 renting and viewing tv shows and movies in Mexico

Can I rent a movie/tv show to view in Mexico?

You are able to rent movies, but TV shows are not currently available.
See here:
http://support.apple.com/kb/ts3599

My mac, ipad and apple tv share the same itunes account. Why do movies rented from itunes on my ipad or mac not show up in my apple tv? is there a way to get them there?

My mac, ipad and apple tv share the same itunes account. Why do movies rented from itunes on my ipad or mac not show up in my apple tv? is there a way to get them there?

Rentals are one-time only downloads, they will not show on other devices/computers for redownloading.
If you rent a film on your iPad or Apple TV then you can only watch it on that device. If you rent it on your Mac then you can move it from there to your iPhone or your Apple TV (if it's a first gen Apple TV) : FAQs about renting movies from the iTunes Store :
If you rented the movie on your computer, you can move it to an iOS device or Apple TV (1st generation). To do this, connect the devices and sync using USB. When you move a rented movie from your computer, it will disappear from your computer’s iTunes library. You can move the movie between devices as much as you want, but you can only have it on one device at a time.
If you rented the movie on your iOS device or Apple TV, you can’t move it to any other device.
Renting and moving rentals from a computer : How to rent a movie from the iTunes Store on your computer.

Iv rented a film although it didnt load properly, i tried to re download it although nothing happened it just took my money

Iv just tried to rent this film and when it finished downloading i went to play it although it wouldn't play properly, as i tried to play it again it just shutdown my video tab and went to the home screen. I went back onto the video tab to find my film i rented,gone. it told me before i played it i had 2 days before it expired therefore, i had one day left. I went onto the iTunes store and tried to find the download tab (as instructed) although nothing was there. I went back onto the purchased tab in the iTunes store and it had no record of me renting this film.
So i decided to re-download it hoping it wouldn't cost again as i had already purchase it. (Because i have purchased an app before when i went to re-purchase it, it told me id already purchased it and obviously wouldn't have to pay again. Therefore, i thought this also applied for buying/renting films) obviously not, it had taken the money from my iTunes account and it told me to go to the download tab as i had already purchased this. Although there was still no tab. I went to buy something random which would be free, in order to get the download tap to re- appear. And when it did there wasn't any mention or anything of the film.Therefore i had paid twice for a film i hadn't watched. I then decided to download another film which turned out to be free. That had downloaded successfully although when i went to play it, there was some fault and it wont load. Could you please help me get either my money back or the film that i had purchase TWICE! Thank-you! :)

It sounds like you may have multiple problems, but none of them are likely to be caused by malware.
First, the internet-related issues may be related to adware or a network compromise. I tend to lean more towards the latter, based on your description of the problem. See:
http://www.adwaremedic.com/kb/baddns.php
http://www.adwaremedic.com/kb/hackedrouter.php
If investigation shows that this is not a network-specific issue, then it's probably adware. See my Adware Removal Guide for help finding and removing it. Note that you mention AdBlock as if it should have prevented this, but it's important to understand that ad blockers do not protect you against adware in any way. Neither would any kind of anti-virus software, which often doesn't detect adware.
As for the other issues, it sounds like you've got some serious corruption. I would be inclined to say it sounds like a failing drive, except it sounds like you just got it replaced. How did you get all your files back after the new drive was installed?
(Fair disclosure: I may receive compensation from links to my sites, TheSafeMac.com and AdwareMedic.com, in the form of buttons allowing for donations. Donations are not required to use my site or software.)

HT1657 i rented a film, it showed on my mac. half a day later it wasn't there anymore, but i havent seen it yet? where is it gone?

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