HT1657 rented Zero Dark Thirty. Didn't start watching it, but it says we only have 23 hours left. We clicked on it intially but when it asked if we wanted to watch we clicked cancel.

Rented movie through Itunes. Didnt start watching it but did click on it because we had download problems. When it asked f we wanted to watch we said no. Yet it still says we have 23 hours left to watch.

Hey kalani06,
Since it seems like we're past the 23 hours, if you were unable to watch your purcahse you can report an issue directly through your email invoice:
To report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase, follow these steps:
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Have a good one,
David

Similar Messages

  • How can I create a text reveal look like a sharpie mark being erased, ala the Zero Dark Thirty trailer title cards?

    Hey all,
               Fairly new to AE, but I am looking to create an animated slide show for a documentary wherein the title card text reveals itself in a way that looks like it's declassified - Sharpie marker being erased - ala the Zero Dark Thirty trailer title cards.
    ZERO DARK THIRTY - Official Trailer - In Theaters 12/19 - YouTube
    Any help would be greatly appreciated.
    Regards,
    Dan.

    Simple Stroke-based wipes with a measure of Roughen Edges thrown in on top of Brush strokes created in Photoshop or Illustrator using Bristle/ Art Brushes. Basic stuff. Just typing in "stroke reveal" on a web search will hit you with gigazillions of tutorials.
    Mylenium

  • Unable to open the photos in reviewer, every time I click on the photo on , it says do not have permission to view the photo. Please open the item in the finder choose the item and click on get info . What am I suppose to change in the setting on getinf

    Unable to open the photos in reviewer, every time I click on the photo on , it says do not have permission to view the photo. Please open the item in the finder choose the item and click on <get info>. What am I suppose to change in the setting on <get info>

    Back up all data.
    This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
    Step 1
    If you have more than one user, and the one in question is not an administrator, then go to Step 2.
    Triple-click anywhere in the following line on this page to select it:
    { sudo chflags -R nouchg,nouappnd ~ $TMPDIR..; sudo chown -R $UID:staff ~ $_; sudo chmod -R u+rwX ~ $_; chmod -R -N ~ $_; } 2>&-
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Paste into the Terminal window by pressing command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
    You'll be prompted for your login password. Nothing will be displayed when you type it. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
    The command may take a few minutes to run, or perhaps longer if you have literally millions of files in your home folder. Wait for a new line ending in a dollar sign ($) to appear, then quit Terminal.
    Step 2 (optional)
    Take this step only if you have trouble with Step 1, if it frightens you, or if it doesn't solve the problem.
    Start up in Recovery mode. When the OS X Utilities screen appears, select
    Utilities ▹ Terminal
    from the menu bar. A Terminal window will open.
    In the Terminal window, type this:
    res
    Press the tab key. The partial command you typed will automatically be completed to this:
    resetpassword
    Press return. A Reset Password dialog will open. You’re not going to reset a password.
    In the dialog, select the startup volume ("Macintosh HD," unless you gave it a different name) if it's not already selected.
    Select your username from the menu labeled Select the user account if it's not already selected.
    Under Reset Home Directory Permissions and ACLs, click the Reset button.
    Select
     ▹ Restart
    from the menu bar.

  • Since March 2012 my iphoto 11 trash folder says that I have 13,346 photos in the iphoto trash, but there are no thumb nail copies in the viewer window.  I can delete additional photos but clicking on the "empty trash" button.  Any solutions?

    Since March 2012 my iphoto 11 trash folder says that I have 13,346 photos in the iphoto trash, but there are no thumb nail copies in the viewer window.  I can delete additional photos but clicking on the "empty trash" button. 
    My system trash finally emptied when I discovered "trash it!" is not longer supported by the most recent osx.  Then I found an updated version of Onyx that did work with that trash emptying problem.
    I have a total of 5,723 photos in my library.  A macdevelopers group recently started suggesting a multi library manager for iphoto to overcome some kind of library quota limitations with iphoto as opposed to "more advanced" photo handling, storing and editing programs.  If I went to a mult library manager for iphoto would that cure the apparent incongruent data retrieval problem in iphoto 11 regarding 13,346 phantom photos that will not securely delete?
    Are there any other possible solutions out there? 

    Try the following:
    1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your
         User/Home/Library/ Preferences folder.
    2 - delete iPhoto's cache file, Cache.db, that is located in your
    User/Home/Library/Caches/com.apple.iPhoto folder (Snow Leopard and Earlier).
    or with Lion and Mt. Lion from the User/Library/Containers/com.apple.iPhoto/
    Data/Library/Caches/com.apple.iPhoto folder
    3 - launch iPhoto and try again.
    NOTE 1: If you're moved your library from its default location in your Home/Pictures folder you will have to point iPhoto to its new location when you next open iPhoto by holding down the Option key when launching iPhoto.  You'll also have to reset the iPhoto's various preferences.
    NOTE 2:  In Lion and Mountain Lion the Library folder is now invisible. To make it permanently visible enter the following in the Terminal application window: chflags nohidden ~/Library and hit the Enter button - 10.7: Un-hide the User Library folder.
    OT

  • My computer will not let me click the box in iTunes where it says "sync only checked music and videos." So i cant unsync songs that i don't want on my iPod but still want in my iTunes. HELP?!

    My computer will not let me click the box in iTunes where it says "sync only checked music and videos." So i cant unsync songs that i don't want on my iPod but still want in my iTunes. HELP?!

    These are your options:
    1. Restore the iPhoto library from the most recent backup that predates the issue.
              Advantages: Always works, if library damage is causing the problem and the backup is intact.
              Disadvantages: Impossible if you don't have a backup. All changes made since the backup are lost.
    2. Repair or rebuild the library. Be sure to back it up first.
              Advantages: May solve the problem with no loss of data.
              Disadvantages: May fail. May take a long time if the library is large.
    3. Scavenge the library with a third-party application called "iPhoto Library Manager," which you can find in a web search. From the application's menu bar (not the iPhoto menu bar), select Library ▹ Rebuild.
              Advantages: All images should be preserved.
              Disadvantages: All books, calendars, and slideshows will be lost.

  • My iTunes won't update, it starts to install then just says it can't. I decided to try uninstall it but it won't even uninstall anymore, there is some type of ERROR going on. I tried to just install iTunes from the website and that won't even work.

    My iTunes won't update, it starts to install then just says it can't. I decided to try uninstall it but it won't even uninstall anymore, there is some type of ERROR going on. I tried to just install iTunes from the website and that won't even work. I'm using a Windows Vista.

    Hi there,
    I've got a couple of articles that may help you out. This first one goes over how to properly remove and reinstall iTunes.
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    http://support.apple.com/kb/HT1923
    This next one goes over some of the troubleshooting steps if you are having issues reinstalling iTunes.
    Trouble installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    Hope that helps,
    Griff W.

  • When I play games and click on it, a window comes up asking if I want to open in a new window or it zooms in and will not play. How can I solve this?

    When I play games and click on the screen, a message appears asking if I want to open in a new window or it just zooms in and will not continue. `how can I solve this please?

    Thanks. I read the article but don't understand whether or not I can change the preference with regard to Hotmail.

  • HT1414 ipad continues to go to home screen I slide arrow to unlock, it asks if I want to unlock.  Hit cancel and process happens again b4 allowing system to unlock.

    ipad continues to go to home screen I slide arrow to unlock, it asks if I want to unlock.  Hit cancel and process happens again b4 allowing system to unlock.  Not sure if hardward or ios problem. Ant ony else seen this problem?
    Cant afford a new device at this time. 

    You can try resetting your iPad by simultaneously pressing and holding the Home and Sleep/Wake buttons until you see the Apple Logo. This can take up to 15 seconds so be patient and don't release the buttons until the logo appears.
    Try again to see if the problem persists.

  • HT201210 I accidentally clicked dismiss when it asked if I wanted to update it and later when I went to system update it said that iOS 5.11 was up to date what do I do? Can I still update it?

    I accidentally clicked dismiss when it asked if I wanted to update it and later when I went to system update it said that iOS 5.11 was up to date what do I do? Can I still update it?

    If you were using OSX 10.7 then you could go back to a previous version, but you have overwritten the file.
    Peter

  • Start up disk is full message again. I've cleared photos and trash and still only have 6 left on the drive?

    Went to Daisy Disk and consolidaed my photos, got a My Passport and transferred all my docluments off and backing up the MacBook Air daily.
    Still only have 6G of space, I want to upload updates and fear that iwill I will again fill up the memory. Any ideas?

    1. Start up in Safe Mode
        http://support.apple.com/kb/PH11212
    2. Empty Trash.
        http://support.apple.com/kb/PH10677
    3. Delete "Recovered Messages", if any.
        Hold the option key down and click "Go" menu in the Finder menu bar.
        Select "Library" from the dropdown.
        Library > Mail > V2 > Mailboxes
        Delete "Recovered Messages", if any.
        Empty Trash. Restart.
    4. Repair Disk
        Steps 1 through 7
        http://support.apple.com/kb/PH5836
    5. Disk space / Time Machine ?/ Local Snapshots
       http://support.apple.com/kb/ht4878
    6. Re-index Macintosh HD
       System Preferences > Spotlight > Privacy
       http://support.apple.com/kb/ht2409

  • TS2621 I have my data retrieval se to manual. When I get mail I get a popup on the screen for each and every e-mail asking if I want to view it or cancel and I have to cancel each one before I can resume any other actions on my ipad. How can I turn this o

    I have my mail set to retrieve data manually. When I retrieve mail, I get a popup box for each and every e-mail message asking if I want to view or cancel and must either view or cancel each one before I can use other apps on the ipad. How can I turn these popups off?

    Try reset iPad (not Restore)
    Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
    Note: Data will not be affected.

  • HT1199 I have not been able to get Itunes to work on my computer since Christmas day. I click on the icon for itunes but nothing happens. I have tried to reinstall itunes to my computer but it gets locked up and won't finish. I am not sure what to do.

    I can not get into itunes on my computer. I click on the icon but then nothing happens.

    Is this problem with Windows 7 on a non-Apple machine, or with a Mac?  Mac OS X 10.6 can't run on a non-Apple machine, but Windows can run on a Mac machine with virtualization.  

  • I rented the movie Contagious and I have only 47 hours left to watch it, but it will not PLAY

    I rented the movie Contagious and I hve been told I have 47 Hours in nwhich to watch the movie. BUT!!! I cannot watch any of it. Please someone HELP!!!!

    You must have started it by accident.

  • I bought my 15" macbook pro i7 just a year ago and my battery life runs out extremely quick..at fully charged it says I only have 2:27 of usage time. I didn't pay for that-what can I do about it? I do have Apple care. Thanks.

    I bought my 15" macbook pro just a year ago and my battery life runs out extremely quickly. This started maybe a month or two ago. Its hard to tell. I only noticed the rapid change recently. Fully charged it says I have 2:27 (2 hours and 27 minutes) of usage time...with about 50% screen and keyboard brightness.
    I've checked inside system preferences and its cycle count is 261 and full charging cap is 6316.
    I have apple care...is this something i can/need to take up with apple. You'd think if you pay the price for these machines you should get mroe use out of them.
    ONLY A YEAR I'VE HAD THIS!
    My PC lasted 4 years before the battery showed signs this dramatic of wear.
    Any help is appreciated, im  new mac owner. thanks.

    do you have a mbp with dual video cards? running the system with the higher end card increases the heat and also drains batt power.
    i have the 1st gen unibody (2008) with an original removable battery of 311 cycles and 4453 charge. under normal use ill be happy to get 1.5hrs. the mac battery counter thing says i have 3.3hrs though (whatever). compared to me, i think you use your battery more than i do, perhaps its the reason why it degraded so fast in a year?

  • My start up disk is full but FCX says I 'dont have permission to move projects and events' in order to save space

    Hello,
    I' ve been working in FC10 and normally have a folder on my computer which stores my events files, original media etc. automatically.
    I've had a warning that FCX can't save data as there is not enough room on the disk. In order to try to rectify this I deleted unused render files and got rid of a few projects.
    This didn't help so I thought, okay, Ill move some of the remaining projects onto my external hard drive, that will free up some space. BUT FCX came up with a window which had 'no value' in the drop down section for selecting a destination and then came up with a window stating that I 'did not have permission' to do this.
    I'm a bit lost at this point as to know what that means and why its saying that. How else can I make room so that I can save and export my video and have room to make more videos?
    Any advice greatly appreciated!
    Many thanks
    Nastassja

    nastassjasouthend wrote:
    I' ve been working in FC10
    Specifically. what version number?
    Russ

Maybe you are looking for

  • Whether any closing procedure for Special Purpose ledger

    Whether in SPL you can do the annual closing activities separately, like carry forward, closing the P & L Accounts and taking the balance to retained earnings etc? If so, how do you do that?

  • JRE and Netscape???

    Hi there I am having quite a problem with a java chat not working with Netscape and it doesn't matter what version I try. I am not the developer of this chat, I just design and hire out for the backend work. My programmers are telling me that this is

  • Cannot select the updating of Adobe services

    Cannot select the updating of Adobe services

  • Incorrect Permissions on Some /dev/ Nodes After Upgrade on OpenVZ

    This is a duplicate of the issue in https://bbs.archlinux.org/viewtopic.php?id=142816 , but it was marked solved, so I assume any responses to it get ignored. Mister_Magotchi wrote: I'm having the same issue as the OP, but as falconindy said, the fix

  • Problem in transaction SMQR in CRM system

    I was told there is a problem in an CRM system and that I will see it immediatelly in transaction SMQR. As an non CRM specialist I do not know to what pay attention and how to solve the problem. Is there any documentatition When entering the transact