HT1665 hi, i have an iPhone 5 and have had to replace the charger cable 3 times, its cost me a small fortune! i paid for applecare + for it, am i covered?
hi, i have an iPhone 5 and have had to replace the charger cable 3 times, its cost me a small fortune! i paid for applecare + for it, am i covered?
Basic troubleshooting steps clearly outlined in the User Guide are restart, reset, restore from backup, restore as NEW.
If the basic troubleshooting steps don't work, then you'll need to bring your phone into Apple for evaluation and probable replacement.
Similar Messages
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I have had to replace the HDD and need to reinstall OSX.
I have had to replace the HDD and need to reinstall OSX but cannot find disc that came with the unit, does anyone know where I can get them from or download if possible?
James[email protected] wrote:
Just how do you do an internet recovery on a system that has a blank HDD with no operating system that the unit cannot boot from????
If your Mac came preinstalled with Lion or Mountain Lion after you install your new blank HDD, restart the Mac while pressing/holding the COMMAND+OPTION+R keys until you see a spinning globe. Make sure you have an Internet connection (WiFi or Ethernet). This will boot into Apple's Recovery HD servers and present you with the OS X Utilities Menu. From there you can select Disk Utility to format your new HDD and then reinstall Mac OS X for the OS that was preinstalled.
Internet Recovery doesn't care if you have an unformated HDD because it boots over the Internet to Apple's servers, not your HDD. -
My hard drive on my MacBook Pro stopped working and I had to replace the hard drive. I cannot get my playlists and photos to appear in my iTunes and iPhoto. Does anyone know how to resolve this?
Peace Lilly wrote:
... Will I loose everything if I connect the iphone to the itunes as a new device?
To avoid that...
See these 2 Links...
Syncing to a New Computer...
https://discussions.apple.com/docs/DOC-3141
Recovering your iTunes library from your iPod or iOS device
https://discussions.apple.com/docs/DOC-3991 -
I Have a iphone 4s and can't get the charger to come out...it was hard to get out the time before but i thought it was just me so then i charged it last night tryed taking it out and it is stuck on one side and will not come out...any suggestions on how to get it out?
You will just have to carefully pull harder. Push the other side back in so it is aligned, then pull it straight out.
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I have had to format my pc hard drive 4 times.
What happens if you have to sign a computer on itunes after the fifth time?Nothing "happens"
You failed to deauthorize before reformatting all 4 times?
If you have reached the limit and need to authorize, then you will need to deauthorize all, then authorize the active computers. -
Mozilla sometimes goes a head and loads the new version and we do not get it in time. We may switch to Explorer to avoid continuing problems. Contact iYogi or McAfee for clearer explaination.
If the light will not turn on the TC is dead. No matter that the hard disk is running.. it should only run at start up or when it is accessed not constantly.. that means the board in the TC has failed. Apple do not repair them.. They will replace it under warranty or applecare.
If you have gone over the 12month warranty it will still be covered if you have applecare on any computer or an Apple TV. In fact the cost of the apple TV plus apple care is still cheaper than buying a new TC.. so it is a route some people are taking.. certainly depends.. in some places like Europe or Australia now, there is a recognition that statutory warranty must be longer on a product that is premium to the market. 12months is not good enough. Apple will sometimes listen.
They might be fixable but I do not know how. -
Swapped out the monitor on my Mac mini tonight and it wouldn't start back up. Managed to boot off the install disk and run disk utility, which gave the invalid b tree node error. Wasn't able to repair the disk, suggested a reformat. Is this worth my time? Or is the disk toasted? I got it in 2010, it's out of warranty and has already had the hard drive replaced once. Thanks!
-lauraIf you want to save the data from the drive, Phoenix might be able to copy (clone) it off on another volume. You can check it out at:
http://scsc-online.com/Phoenix.html
Phoenix does a file copying cloning, not block copy cloning, so a new index is generated on the drive when the copy is being made. If none of the files got lost, meaning just the index is screwed up, I would think this would work.
Regarding the hard drive an index problem isn't a hard drive problem. That hard drive may be in perfect working order, especially since it's fairly new. -
Hi, I have the iphone 4 and I manually deleted all the voice memos on my iphone but they still appear on my iphone when I open Itunes on my computer and they still take up space. I am soon running out of space. Any ideas to permanantly get rid of some of the voice memos?
Am I the only one that really dislike the fact I cannot customize my iphone and cannot delete whatever files I want?
The only options i seem to have is to delete all my files WITHOUT a system restor because I tried doing a system restore and it puts back all my old files on my iphones.
I'm pretty desperate and any tips would help me a lotIf I understand you correctly, you purchased two albums directly from your iPhone and have successfully transferred the purchases to your iTunes library, but now you want to remove these two albums from your iPhone but having trouble, correct?
If so, you can manually delete the albums (song-by-song) by sliding your finger across each song's name, from left to right, then select the Delete button.
Or, while your iPhone is connected to iTunes click on the Music tab that you see in iTunes (where you specify what items to sync to your iPhone). At the bottom of that window (below Playlists, Genre, etc.) you'll see songs that are "manually" added to your iPhone, just un-check those and re-sync. -
I have an iPhone 4S and when I sync it, the "purchased" and "recently added" playlists do not show up on my phone. For some reason I can't get all the playlists I have set up in iTunes to show up on my phone.
Hi HipstaTrinty,
Welcome to the Support Communities!
The article below may be able to help you with this. Click on the link to see more details and screenshots.
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Cheers,
- Judy -
I have an iPhone 4S and never had a problem with syncing it. But suddenly, when I connected my phone to my mac, it says that its in recovery mode, and I need to restore it in order to sync. I've updated both my phone and my itunes, and it didnt work.Help?
fighter19lisa wrote:
that only makes it say its synced, when its not.
No, it does not. It transfers purchases from the iDevice to the computer. The computer must be authorized for the Apple ID that the content was acquired with.
fighter19lisa wrote:
my playlists wont show up on the phone.
Are they selected to sync? Is Manually Manage content on the device selected?
fighter19lisa wrote:
i had to change my password for my aol account again and i still cannot get my email on my phone to even work
What does that have to do with syncing content to the device? FYI, nothing. -
I have an iphone 4 and an ipod touch on the same apple ID. My daughter who uses the ipod tried to change the apple ID on the ipod to be the same with her apple ID on her own Iphone so that she can use facetime on both devices. Not sure what she did but my 3G connection is no longer working.
Changing Facetime settings on an iPod will have no affect on cellular settings on an iPhone. Something else is going on there. If she did not change any settings on the phone, then nothing she did could affect your celluar 3G.
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How does one continue to use Mail on the early MacBook Pro, Model 1,1, that is not upgradable to Lion? I have been running iCloud on my iPhone (OS5) and iMac (Lion) along with the MacBook Pro (OS Version 10.6.8) since November until now. Mail will no longer download on the MacBook Pro and keeps asking for my password.
Mail should still be usable with your machine - but you'll need to update the settings to conform to the requirements of your system. Check with your ISP (like ATT, etc.) for the settings that will work with your Mail. Once you've updated this, you should be able to email like before.
For example, my ISP required that I go to Mail Preferences/Accounts and make sure the details conform to your email settings.
I have no idea of what your ISP is or what the settings might be, but this is likely the source of the problem. -
i have an iphone 4 and after updating it to the ios5 software, it will not allow me to activate nor allow me to leave the setup page. i plugged it into itunes and it is stuck there too... i cannot even restore it. does anyone know what to do?
I have had this same issue but thankfully fixed it. Follow he steps below:
Sync your iPhone with you iTunes therefore your info is backed up. Unplug your phone.
Go to Settings > Reset > Erase All Content and Settings
Once your phone has reset and come back on answer the question until it asks if you want to back up from itunes Click this then plug your phone in.
After everything has sync'd back to your phone everything should work fine.
Hope this helps. -
I have just bought a new iphone 4 as an upgrade to my iphone 3GS. How can I transfer all my apps including saved levels in games etc. and data and folders to the new iphone 4 and keep facetime etc on the new iphone 4. When I have done this for someone else they got all their data etc but lost the Face Time App and teh iphone 4 looked like the iphone 3 screen.
There is no FaceTime app for the iphone, FaceTime is built into the iOS. Follow the directions here:
http://support.apple.com/kb/HT2109 -
I have an iPhone 3G and I had skype installed before it updated to v.4. Now, during a backup, iTunes tells me i can no longer run Skype on my iPhone because the latest version of Skype is not compatible. Is there any way I can install an older version?
How can I contact Viber support? When I go to their website there's no such thing as 'email us' or 'contact us'.
They may have a do-it-yourself troubleshoot system but that doesnt help my problem at all.
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