HT1688 my phone crashed during an update and now it's asking me to restore my iphone...wont i lose everything on my phone?
please help i am not sure what to do, i don't want to restore my iphone
It's in recovery mode. Anything that was on the phone is aleady gone. Hopefully, you've been backing up on a regular basis.
Similar Messages
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My iphone crashed during the update and now it wont recover.
My iphone crashed during the update and now it wont recover. I keep getting a message say " an iphone has been found thats in recovery mode, please restore it and update."
Every time that i try to restore it, is stops with a couple of minutes left and gives me the same message.
can anyone help?How many times have you tried...?
Some Users have reported that as many as 8 or 9 attempts were necessary before success.
See Here > http://support.apple.com/kb/HT1808
Be sure to Follow ALL the Steps... -
I TRIED TO INSTALL NEW UPDATE AND NOW IT SAYS I NEED TO RESTORE MY IPHONE..HELP!
Help, I tried to install the new update and it told me that I had new stuff that i first needed to update on itunes and I had no idea what that was so i just went ahead and tried to install. it then ended up telling me there was an error and now its telling me i need to restore. So does that mean it completely wiped my iphone clean? I did previously install my pictures onto the computer and also did a backup to the computer. HELP- I am so nervous.
"So does that mean it completely wiped my iphone clean? "
Yes.
" HELP"
Restore your iphone. -
IPad crashed during OS update and now iTunes can't restore
I tried to update the OS on the iPad today and about 10% of the way into the installation, the installation failed. Got an error screen saying I would need to do a restore. I was also referred to a help site at support.apple.com/kb/TS1275.
Even more disturbing is that the info in iTunes for the iPad shows "n/a" for the name, capacity, OS version, or serial number. This information showed when I first got the iPad.
I tried a restore and it went through the following steps:
extracting software
verifying iPad restore with Apple
Checking with Apple
preparing for restore
waiting for iPad
a progress bar shows on the iPad but in a few seconds I got the error of iPad could not be restored because of an unknown error of 9
subsequent restore attempts get to the progress bar, but then tells me the device can no be found
I have tried the 2 button restart of the iPad but that has not helped
I have made a copy of my last good iPad back up and have it in reserve if/when needed. Fortunately I do daily syncing of the iPad
Is there a forum solution or is this an Apple solution?After 10 attempts to restore and 5 restarts, I finally got the iPad to be found and respond. I am now trying to get everything arranged back the way it was. iOS 4.3 got installed and the capacity, size and serial number are back.
Which apps were loaded, and their arrangement is NOT restored and this can be very tedious. Everything was unchecked in iTunes.
Not happy, but i am the road back to where things were. -
My iPhone has crashed during a sync and now I can't restore from backup as it is asking for password to load the backup yet neither the lock code for the phone or my iTunes Password are working... I have no other password to call upon and need the restore to retrieve info onto my phone, I am a real novice to this...... please help, !!!!
If anyone else is looking for a solution to this same problem, I was able to get it working looking through several older discussions.
The solution was to use the password that I had on my iTunes account the very first time I set up the iPhone about a year ago. I changed my iTunes password about 10 months ago; but apparently, the backups continue to use the password that existed when the phone was first set up.
A couple of troubling things with this are that 1) I didn't apply a password when I did the backup this afternoon so I don't understand why it was required when I did the restore a few hours later. and 2) it makes zero sense why iTunes would not be smart enough to use the current accout password when requiring the password to restore from a backup made with no password.
I thought iTunes and Apple were smarter than that. With so many posts stating exactly the same problem, it is clear that this is bug in the software.
Best,
Craig -
TS5254 My computer was shut off during an update, and now it wont turn on ;( please help
My computer was shut off during an update and now my Iphone wont turn on .. please help
You will have to restore the phone using your computer. You may need to use Recovery Mode if it doesn't appear in iTunes: http://support.apple.com/kb/HT1212
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My girlfriend believes she's wiped out the OS on her iPod 4th generation she said she did this by accidentally rebooting her iPod during an update, and now her iPod just shows the apple logo then fades to white. My question is, can this be fixed? Or is a new iPod necessary??
If you live near an Apple store take it in for diagnosis. Don't forget to make an appointment online first. If you don't live near a store, you may get help by searching "youtube" for DFU Restore ipod. This is not difficult to do but it requires proper timing to get the device into DFU mode.
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my ipod touch was interrupted during an update and now my itunes cant recognise the device, and ive tried to restore it but it just keeps coming up with the usb and itunes picture. how do i fix this? Please help
http://support.apple.com/kb/HT1808
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2 Apple TVs. The first won't reboot, it stalled during an update and now shows a picture of a UBS plug. Ive tried to plug into my computer, nothing happens. At a standtill.
The second Apple TV works but only if I send something via Airplay. The remote no longer has any affect. The light on the front of the Apple TV blinks when I push a buttom on the remote but nothing happens.
Any Ideas? I am starting to think I need to replace them. Thanks.Ok, with itunes open on the pc, plug one end of the usb cord into the computer, but not connected to the ipad.
now, press the power button on the ipad until it turns off.
Then, press and hold the home button on the ipad at the same you plug the usb cord into the ipad. DON'T LET GO OF THE HOME BUTTON.
Keep holding the home button until you see the recovery mode message pop on the itunes window.
When that happens, you should now be able to restore. -
I started update connected to my work computer....it started update and now it is asking me to connect to Itunes, which I have but my work computer doesn't have my Iphone information, it says I have the latest software, my only option is to "restore phone" which I don't want to do here at work as none of my apps or music are showing up ..... I can't use my phone now when I start up it says connect to itunes.....
Mozilla has nothing to do with a Microsoft product activation key.
That "test" page should be viewed in Internet Explorer and not with Firefox, as it may use ActiveX which isn't compatible with any Mozilla product.
[https://support.mozilla.com/en-US/kb/ActiveX] -
my phone failed to update and now only shows symbols to connect to itunes but wont connect. suggestions?
Put the device in DFU mode (google it) and restore.
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What if my ipod touch 4th generation can't update and now the only option is to restore it.
And i don't know what happens if i press restore?
Will it show my back up and back it up or what?
And if that does happen will all my pictures stil be there?
Also i'm not on a apple computer.To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Either a PC or Mac work the same.
The photos in our iPod's Camera Roll album will be restored as will the last 30 days of photos in our PhotoStream album -
While updating software on my iPod touch my computer switched itself off and now iTunes is asking me to restore to original settings. I have photos on my iPod that were not backed up so will I lose them if I resore to original settings? If so is there any way I can get them back?
After you restore to factory settings/new iPod you can restore from backup. See:
iOS: How to back up
That is your only choice -
This is so frustrating! I plugged my Iphone 4S into my computer to update it via Itunes and now it says I have to restore to factory settings and will lose all of my contacts, photos, and applications I have downloaded. All I was really wanted to do was delete photos that uploaded from my home computer and took up all the space on my phone! GRRRR I hate this
If you are using the iphone as designed then you should lose very little or nothing.
You should be syncing contacts with your computer regularly, so all of your contacts should be on your computer and you can sync them back.
You should be importing all pics taken with the iphone to your computer regularly as you would with any digital camera, most especially before any attempt to update.
You should be transferring all purchases made on your iphone to your computer: File>Devices>Transfer Purchases
You can redownload some itunes purchases in some countries:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I restarted my phone during a update and now it says connect to itunes
I restarted my phone during a update because it froze now it say connect to iTunes but when I connect to iTunes the phone wont pick it up.
Hey there s_oakley,
It sounds like you restarted your phone and the device is not recognized iI iTunes. I would use this info to help resolve that issue from the following article, named:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
If you don't see your device in iTunes, follow these steps for Mac or these for Windows.
Thank you for using Apple Support Communities.
Cheers,
Sterling
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