HT1689 I changed the ID app store to new account but during updating or download still showing the old ID
I changed my Iphone 4 ID account, but during the update and download still showing the old ID
All apps, all paid and free apps include DRM protection which is tied to the iTunes account or Apple ID that was used to download the apps.
You must use the iTunes account or Apple ID that was used to download an app in order to install an app update.
Not possible to transfer apps from one iTunes account or Apple ID to another and the same for merging accounts.
Similar Messages
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I tried to download an app on the mac app store and it continues to say: "There was an error in the App Store. Please try again later. (null)" Please help me. Thank you.
Change your Date & Time settings to reflect automatic. It will fix the problem.
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My iPod touch 4th gen. Keeps giving me the error message "cannot connect to the app store when I sign in. I can open the app store and browse it but I can't download anything. I have full signal strength with my wi-fi and safari is working perfect. I turned it off and restarted it 3 times now. I have an iPad 2 and the app store works flawlessly with it. What is going on?
Same here on my lpad2. Can access the web just fine from browsers but cannot install new apps or updates in appl store. Seeing a few others reporting same issue tonight so likely an apple server issue and staff will notice it in network monitors and fix it...sometime this weekend.
Rob -
About an hour ago, I purchased Real Racing 2 from the Mac App Store for $12.99, but since then it has not downloaded one bit, even though I have a stable wifi connection. The money has already been taken from my account as well. What should I do?
Just to make sure, open Mac App Store and click Purchases. Can you pause the download and restart it?
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I can't download anything on the Mac App store. It says This Apple ID cannot be used for the Mac App Store.
I went into settings, iTunes & App Store and tapped on my appleID, then signed out. I went back into the App Store on my phone and tried to download the app and then signed in again, and it worked!
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I bought my iMac from someone. Everything was changed over to my name however when I try to update programs it only shows the old users apple ID and I can't update. How do I change this so I can update the applications and have everything fully under me?
The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You — not the previous owner — must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
1. You don't own another Mac.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. For early MBA models, you may need a USB optical drive or Remote Disc. You should have received the media from the previous owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
2. You do own another Mac.
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can boot from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
Once booted in Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
After partitioning, quit Disk Utility and run the OS X Installer. You will need the Apple ID and password that you used to upgrade. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
3. Other issues
If you see a lock screen when trying to boot from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another authorized service provider to be unlocked. You may be asked for proof of ownership.
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. -
I purchased an app and it was the wrong app. Not only that but it didn't download. How do I get my money back?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
i want to change my credit card details on my account but they say i have to spend the 0.26 pounds on my account. There's nothing i can buy for that money. How can i change my billing details and change to a different country?
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
How do I block this msg from always popping up "iTunes requires Safari 4.0.3 or later to be installed to use the iTunes Store within iTunes. Use Software Update to download and install the latest version of Safari". I cannot download this software bc my lap top is to old. The msg literally pops up everytime I make any moves on itunes and is VERY annoying.
I have a 2006 MacBook with an Mac OS X version 10.5.
In that case, try downloading a Safari 5.0.5 for leopard from the following location:
http://www.apple.com/safari/download/ -
There were no results for I've downloaded the kindle app to my new iPad4 but when I went to Amazon UK and tried to download a book it said "this mobile app does not currently support digital downloads. I don't understand! I was told you could download kindle books from amazon straight to iPad if you download the kindle app first. Do I have to do it onto my computer and then sync it onto iPad? surely not?
Can you go here:
http://www.amazon.co.uk/Kindle-eBooks/b/ref=amb_link_173148087_8?ie=UTF8&nav_sdd =aps&node=341689031&pf_rd_m=A3P5ROKL5A1OLE&pf_rd_s=center-1&pf_rd_r=1GDPPW8ZCN9Y 9NQF5VV0&pf_rd_t=101&pf_rd_p=365751407&pf_rd_i=468294
and not log on. See what you can do. -
I have recently had to hand back my work computer having had my email account closed as well. I have opened a new account but having done this I cant open the books I have on my reader that were purchased through my old account. How can I open my books on my e reader now? Please help.
Yes, I guess as the new account I had to open and then reassign my reader
to purchase more reading material as the new account id has I guess blocked
my reading of the previously purchased books already saved. Does this make
sense? -
I bought the OS Moutain Lion three weeks ago, but I can't download it. The site does not responde. Could somebody help me?
Turn off the Firewall in System Preferences > Security & Privacy > Firewall
Disable anti virus software.
Make sure your Mac meets Mountain Lion requirements > Apple - Upgrade your Mac to OS X Mountain Lion. -
There's no mac app store availiable to download for me.
I want to upgrade to Mac OS X Lion, but without that mac app store it seems to be impossible.
I did all software updates but never got that mac app store. So what can I do now?THis is because you have two OS X upgrade steps. First, you need to upgrade to Snow Leopard ($29 us, disk only, no download).
Once you've upgraded to Snow Leopard, and run Software Update to get to 10.6.8 then you'll have the Mac App Store and can take the second OS X upgrade step to Lion 10.7.2. -
I Deleted the mac app store because of error 4 and i cant download it with software update
I Deleted the mac app store because it showed error 4 and I cant download it with software update.
I guess you have no time-machine or carbon copy cloner backup at hand.. then you will go a manual way.
Mac AppStore is included in 10.6.6 first and a updated better version ( the latest ) is in 10.6.7, so I focus on the later :
Use the shareware ( works without paying , nag screen only ) called "pacifist" . Locate the 10.6.7 update package on your harddisk, mount the dmg, go inside and right-click the installer package, it wil offer you top open it with pacifist instead of Apples OS installer.
Inside pacifist you can see the various sub-packages, one item is the Mac App Store, select it and choose "install to default location" from pacifists menu.
This way you bypass the OS' logic that it is already up to date and will find AppStore in your Applications folder.
Note that this scenario is totally unsupported by Apple of course and you do it on your own risk.
The official way if you have messed up the OS and have removed parts of it, would be to wipe and reload OSX plus its updates to be back.. -
App store said Lion installed but 'about this mac' is still 10.6.8
Dear Apple,
I purchased the Lion last night and when I woke up this morning, the App store said Lion installed but when I check 'about this mac', my imac is still in 10.6.8. Tried the software update and reboot, it is still the same. Is there an option to redownload and install Lion again?
Regards,
HK Guygo into your Applications folder and double click the Install Mac OS X Lion.app.
it will start the install from there
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