HT1695 I cannot connect to my Wi-Fi network....it says I have a password, I don't remember it, can I reset my password for Wi-Fi?
I am having trouble connecting to my Wi-Fi network, its showing that I have a password by the symbol of the lock, but I don't ever remember settimg up one. How can I reset my password or find a neteork to connect to?
You're having a problem with your wifi and this is the forum for iPhones. You need to get someone to help you figure out how to use your wifi and provide you the password so you can connect to it.
Similar Messages
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I've downloaded the app clash of clans and I want to purchase an item on the game but when I go to purchase it something pops up and says I cannot connect to iTunes Store. Having said that I have a valid credit card entered into my iCloud account.
toshiro-99 wrote:
when I try to make a purchase within Clash of Clans a box comes up saying my purchase cannot be completed, and another saying cannot connect to itunes store. HELP!
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
iam using iphone 4S with win 7 PC and i cannot connect to the internet through my phone but i tried with my other 4S and it works but what should i do for the first iphone 4S???
as i said i have two iphone 4S,,,,,
1st one --- has os 5.1
2nd one has os 6.0
i tried 2nd one with carrier reliance gsm nd it works with that personal hotspot setting using USB...
but i want to connect the first 4S with carrier TATA DOCOMO GSM but its not working with the same USB feature????
plz reply asap...!!!
thnxxx in advance!!!If not this:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
One user reported that placing the iPod in the freezer fixed the problem.
Also heating sometimes works. See:
Why can't I select my wifi settings?
A trick that works frequently with iPhones:
Settings > AirPlane Mode ON, Do Not Disturb ON
Power down and wait 5-10 minutes
Power up
Settings > AirPlane Mode OFF, Do Not Disturb OFF
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar
Then:
Does the iOS device connect to other networks? See other networks? If yes that tends to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
I Tunes cannot connect to i Tunes store. An unknow error have occurred 0x80090318
Hi I am having this problem for weeks:
iTunes cannot connect to i Tunes store. An unknow error have occurred 0x80090318
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
iTunes 11.4.0.18
QuickTime 7.7.5
FairPlay 2.6.16
Apple Application Support 3.0.6
iPod Updater Library 11.1f5
Apple Mobile Device 8.0.0.23
Apple Mobile Device Driver 1.65.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
The current local date and time is 2014-10-13 22:33:41.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
No external plug-ins installed.
iPodService 11.4.0.18 (x64) is currently running.
iTunesHelper 11.4.0.18 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
DHCP Enabled: Yes
Lease Obtained: Mon Oct 13 22:25:56 2014
Lease Expires: Tue Oct 14 02:25:56 2014
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2014-07-01 22:20:33.Have you tried the troubleshooting for that error code on this page : Apple software on Windows: May see performance issues and blank iTunes Store ?
This also appears to have worked for a number of people : error iTunes Store : 0x80090318 (the solution). -
Cannot connect to iTunes message appears when trying to access the updates section of the AppStore? How can I fix?
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
Cannot connect to the I tunes store eventhough i already have an Apple ID
Depends. If you disable them just for a little while, and then reenable them, you should be okay. Contact the maker to see if you can disable any security software on a timer, and that will allow you to be protected when it turns itself back on.
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I cannot connect to the internet as i dont have the password for tp-link wifiow do i get it
i cannot connect to the internet as i dont have the password for tp-link wifi how do i get this ?
Go to http://www.tp-link.com/en/Support/download/ and download the relevent user guide then follow the guide to setup and wireless where you can locate or reset the password
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I cannot configure my phone after just updating to ios 5, it says 'your iphone could not be activated because the activation server cannot be reached' i also cannot connect to itunes on my computer,it says 'your sim card is not supported' what can i do?
natalieduffy wrote:
it says 'your iphone could not be activated because the activation server cannot be reached'
Typically this indicates a device that has been hacked to be unlocked or jailbroken.
If that is the case, no support can be provided here. -
Hi, My problem is I cannot connect my apple tv to my account, the user name and password are definitely correct, I upgraded the software, reset the device, but no chance. What should I do?
Try this:
Reboot device by pressing both the home button and sleep/wake (power) buttons at the same time for 10-15 seconds until the apple logo appears on the screen, then let go.
If that doesn't work then reset the device by going to settings/general/reset/reset all settings (or for network connection issues 'reset network settings').
(no media or data will be deleted from the device, this will only take a minute). -
i just updated the ios on my iphone4s and now i cannot connect back to my home network ... my network pass is still the same but it keeps saying unable to join network
i just updated the ios on my iphone4s and now i cannot connect back to my home network ... my network pass is still the same but it keeps saying unable to join network
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I need Help ASAP. Itunes keepson saying "cannot connect to itunes. No network available". I dont have have any problems with regards to wifi.
Can you try these entries in command prompt (Run as Administrator for Win7/Vista) one at a time?
ipconfig /release
then
ipconfig /renew
restart computer
ipconfig /flushdns
totally shut down computer then restart.
netsh winsock reset all
restart computer
Now test your iTunes again. If that does not work, uninstall your Antivirus program and test again -
Hello, my email is connected to Lotus Notes. When I updated my iPad to iOS 6, it REQUIRED that I have a password for the iPad or else my email wouldn't work or synchronize with Lotus Notes (on my work laptop). This is really frustrating, because I cannot disable the password under General<Passcode. Thanks!
This would almost certainly be a setting that is being enforced by your company. You'll need to talk to them about this.
Regards. -
I have two iPhones, one is a 4s and the other is a 3g. I have not used my 3g in some time now. I recently restored it but I cannot use it without a sim card, it says i have to "activate it." I cannot place my iPhone 4s sim card in it (too small), and i do not want to get a new contract or sim card for an iPhone that i do not ues very much.
Thanks for your help, but i cannot borrow a noral sim card now, my family has all up graded to iPhone 4s's, i have done this before, but one of my family had the same type of iphone so i could use theirs. Now i am the only one who still holds on to their old phone... I am not sure about buying an adapter...
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please help me, my blackberry curve has been working perfectly fine (everything network and wifi connection are working great) since i got it but all of the sudden when i connect to our wifi at home i noticed that the wifi logo on the upper screen is grayed out. i checked the manual and it says: device is connected to to a wifi network but does not have access to Blackberry services over wifi connection. i dont know what to do, i tried the hard reset (removed batt for 1 min while phone is on and put it back in) i also tried to remove the wifi profile and added it back up but still nothing seems to work, my service provider has BB services available on my phone, i can received BBM, pushed email, use FB on my phone using my network but i cant use my wifi to browse.. what should i do? help me please!
With a PC, the Windows Firewall and/or the anti-virus software will sometimes block an attempted Internet connection.
Check both applications to see if you can find a "blocked" item and then take steps to "allow" the connection.
If still no luck, temporarily disable the wireless security for a short period to see if the PC can connect that way. If it can.....then you know it is security related issue.
See if the PC can connect using a setting like WPA-PSK-TKIP. The equivalent Apple setting would be WPA/WPA2 Personal. -
My computer has had a new operating system put on (Windows 7) but I did not de-authorise my old computer which was Windows Vista and now I cannot sync my Ipod Classic as it keeps saying I have exceeded my maximum of 5 computers being authororized. I tried doing this via my account in the Itunes Store but it still won't allow me to do this. Can anyone help?
Contact Apple customer support, they can reset your authorizations.
http://www.apple.com/contact
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