HT1695 i've recently got an iphone, and i did the starting questions i've connected to the wifi, but i won't activate. it also won't connect to itunes, please help
i got an iphone the other day and when i started it up i answered the language questions and i've connected it to the wifi. just when i click next it wont activate, it's unable to connect to itunes as well, please help me
First things first, You need to update your wifi security settings. If its set at WEP, then change to WAP2. If its already set that way, then you need to make sure iTunes is up to date on your computer, then update your software.
Similar Messages
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I changed my passwork and now I'm locked out. I know the password that I used but it wouldn't accept it. I have never synced to iTunes. What to do?
If the iPad was running iOS 7, iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
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‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
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Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
I purchased songs from 2 different computers using itunes with the same apple id. I had 1 iPod I used for these but I just recently got an iPhone and I was wondering why it wasn't letting me put my purchased songs on my iPhone?
You can transfer iTunes content from an iTunes library on a single computer only.
Since these songs were purchased with the same iTunes account, you can download the song that is not in your iTunes library on the computer you will be syncing your iPhone with. Or you can download the song or songs direct on your iPhone.
http://support.apple.com/kb/HT2519?viewlocale=en_US&locale=en_US -
I have only recently got my iphone, and the screen won't rotate in Safari, the ipod, photos or messaging. It works fine in games (eg Doodle Jump). The screen portrait lock is off, and i have tried turning it on and off and updating it. Why wont it rotate?
Next step is to Restore it in iTunes from your backup. If that does not work they try Restoring it as a new phone. If still no go it is a hardware failure and you will need to get it serviced.
And you are not showing the hardware lock icon on the top right of the home screen? -
HT1349 Recently got an iPhone and I can't find it? How do I find lost iphone?
I recently got an iPhone and can't find it. How do you locate it?
If you set up Find my iPhone, go to http://icloud.com and track it. If you didn't set up this service then it's lost for good.
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Hi..I have just recently got an iPhone and I had installed some apps already but now when I try to install and download any apps it just sits there on "waiting" and will not download.. Im able to erase it but no apps will download now. I have tried logging out of the app store but it still did the same thing. I also tried resetting it and that didn't work either. I've tried everything I can think of but still just sits there saying "waiting." what do I do?
- Maybe here:
iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting
- Try redownloading the app directly to the iPod by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
hi, i just try to update my 3g in itunes unfortunatly it got error while updating it asked me to restore update but unable to restore it , now my 3g i locked and on screen it displying usb symbol connect to itunes ,please help me regarding this
I suspect your error was 1015, not 1051. This usually involves a jailbroken iPhone, use Google to find your solution.
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I recently update my iphone and now is not allowing me to access my contacts, emails etc. When I try to switch it on it has an itunes symbol on the front with the usb plug and an arrow. What do I do to get my contacts etc back and make phone calls?
To be more clear:
Was you phone hacked/jailbroken BEFORE you hooked it up? -
My iPad/iPhone wont connect to iTunes please help
My iPad/iPhone wont connect to iTunes please help...im trying to sync both but its not connecting to iTunes and id like to update my music library
Hello there, gretchenkemp95.
The following Knowledge Base articles offer up some great, in-depth steps for troubleshooting your iOS device not being recognized:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
or
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
i was trying to update my iphone and it downloaded the software but when it went to install it it turned off and wont turn back on and says i need to connect to itunes and ive tried but itunes doesnt recognize its there
Connect in recovery mode and restore, as described in this article:
If you can't update or restore your iOS device -
Whenever i try to sync my ipod a message keeps coming up saying "1 or more items could not be synced", apparently its error -69. Please help, i've tried rebooting my laptop, installing the latest itunes and turning off the wifi but nothing seems to work.
Are you using security software on your PC? If yes, try to disable the software or check the settings. More info here: http://support.apple.com/kb/TS3125
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Got new ATV and all set up. It keeps loosing connection with iTunes on laptop and have tried everything suggested in set up guide. It works fine for a while then the iTunes account vanishes from 'computer' menu TV screen. Full Wifi signal on both devices so can't think what could be causing it to happen. Any suggestions please?
Sorry, I updated another thread I was a part of but didn't update my own thread.....ughhh!
I updated all of my ATV 2's and 3's to the latest firmware when it was released and have been problem free since. I do believe the major issue of not being able to connect after a period of inactivity has been corrected with the latest ATV firmware.
I can look at my network connection table using "netstat -an" in a CMD window and I do not see the massive number of connections I saw before the update.
Here is a link to the other thread I was referring to above:
https://discussions.apple.com/message/19952545#19952545
Have you applied the latest firmware updates to your ATV 3's? -
My pc only recognises my iPad 2 as a camera won't sync in iTunes please help
My pc only recognises my iPad 2 as a camera won't sync in iTunes please help
I take it that it is through Wiindows Explorer you are able to track the iPad as an external device?
Disconnect your iPad and try a Reset - hold the Home and Sleep/Wake buttons down together for 15 seconds.
Make sure you have the latest version of iTunes installed on your PC.
Also, try a different USB port on your PC, a few times if necessary. -
I recntly got a iphone and i gave my daughter my ipod and we only have one apple id, is there a way to seperate the two so I don't see her instant messages? or do we have to have seperate apple IDs?
Create a second Apple ID for a separate iCloud account. You can still share the Apple ID for iTunes purchases, but separate for the cloud.
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I put my ipod on voice control by accident so i typed in my password because I wanted to listern to my music it said it was wrong. So i typed it in over and over again until it said connect to itunes so I did. Then while I was at it I updated it I waited 30 mins and then I couldn't turn it on. When it finally did turn on it still said please connect to itunes. So i restored it and rebooted it everything. And it still says connect to itunes. I go on itunes and it says ipod touch is in restore mode unlock password. Well I can't do that if my ipod is disabled. Please help.
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
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