HT1723 Recently I bought a MacBook Pro, the first time I entered a disc into the disc dive it wouldn't load up in Itunes - just kept freezing; and the disc drive made a lot of noise, how can I fix this?

Recently I bought a MacBook Pro, the first time I entered a disc into the disc dive it wouldn't load up in Itunes - just kept freezing; and the disc drive made a lot of noise, how can I fix this?
I've had my mac for less than a month and for the first time I put in a disc. I can hear a laser sort of noise as well as the disc flapping about or a motor sort of sound? Sounds really bad to me :/
Someone please help!

Sounds like a hardware issue.
Did you buy the system from Apple? If so how recent is recent? If it is new you have 14 days to return it, not sure what the situation is with refurb systems. If it is over 14 days you should still have warranty support make an appointment at an Apple Store or contact Apple support.
If you bought it from someone other then Apple you will need to contact them.
good luck
regards

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