HT1751 i cant play my songs in my itunes that i previously bought and burned from my CD's

I can't play my itunes songs that I previosly purchased it keeps saying unable to locate file. Ever since i went to Geek Squad to reset my pc cuz it had a virus it started doing that. The problem is that Geek Squad backed up everything in a hard drive but i dont know what file is it in so i can locate it, its frustrating... Anyone that can help please?

Hello cdignam,
I understand you are wishing to transfer purchases from your iPhone 5 to an already-authorized computer. The following article outlines how to do so in iTunes 11:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/HT1848
After connecting your device to the computer and its icon appears in iTunes, go to the File menu, then Devices, and choose Transfer Purchases from "(Your device name)".
Or, you can Show Sidebar from the View menu, and then right-click (Windows or Mac) or Control-click (Mac only) your device in the iTunes Source list, then choose Transfer Purchases from the shortcut menu that appears.
Please note that this feature works only for items that were purchased on the iTunes Store. Any items imported from audio CDs or acquired from other sources will not copy from your device to the iTunes library. Please see this article for more details.
Thanks,
Matt M.

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This is ridiculous. Cant play purchased songs.

OK...I know that I am not the only one having this problem as it is all over the place. Why will Apple not provide any support on this?
Windows XP, purchased album from Itunes, cant play 2 songs off the album. I get the "this computer is not authorized to play...." I enter my Apple ID and password and it says "this computer is already authorized"
I have done every single step listed here :
http://support.apple.com/kb/TS1389
And still nothing..
I can play every song on the album but 2.
This is extremely frustrating! Funny thing is...I can play the songs using other players..

I have done every single step listed here :
http://support.apple.com/kb/TS1389
And still nothing..
I can play every song on the album but 2.
I'd report the problem to the iTunes Store, then.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the entries, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

I have songs in my iTunes that were purchased under an old ID (an email that no longer exists). I forgot the password so when I try to retrieve it, it is sent to the old email which no longer exists, so I can't retrieve it so I can't play/transfer songs

I have songs in my iTunes that were purchased under an old ID (an email that no longer exists). I forgot the password so when I try to retrieve it, it is sent to the old email which no longer exists, so I can't retrieve it so I can't play/transfer those songs...what can I do?

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(122986)

I just downloaded an album but one song won't play instead a message that "This computer is not authorized" to play the song. The prompt has a log in and when I log in it tells me the computer is already authorized. What gives?

I just downloaded an album but one song won't play instead a message that "This computer is not authorized" to play the song. The prompt has a log in and when I log in it tells me the computer is already authorized. What gives? Specifically the album is Flying Lotus - Until the Quiet Comes and the song is DMT Song (feat. Thundercat). I purchased the entire album and it even played fine the first listen through.

Hi,
If you are in a country that permits redownloads, delete track and go to iTunes Store > purchased and redownload. http://support.apple.com/kb/HT2519
Jim

I added some songs to my itunes but now my itunes won't play the songs - it says it can't locate the song although the Itunes match is turned on and it says all of my songs are in the cloud - anyone have any thoughts

i added some songs to my itunes but now my itunes won't play the songs - it says it can't locate the song although the Itunes match is turned on and it says all of my songs are in the cloud - anyone have any thoughts

Did you delete the hard copy of the songs from your computer after you uploaded them?
If so just highlight the said songs and delete but do not check the box that says delete from iCloud and your songs should play fine.
This happens when the original file is moved from the location that itunes was looking for it at and if you did this because you uploaded it then it will still be in the cloud you just need itunes to read from cloud and not think it's supposed to be finding the original file

Every time i play a song on my phone off match it downloads and now my phone is full. How do i pervent this?

Every time i play a song on my phone off match it downloads and now my phone is full. How do i pervent this?

As of iOS 6 this feature has been removed. To delete music you must either go to Settings > General > Usage > Music and delete all music, or disable iTM, delete what you want to delete and re-enable it.

Where are music files stored when playing a song stored in iTunes Match?

Where are music files stored when playing a song stored in iTunes Match? Instead of clicking the cloud icon and downloading the song, I simply double click the song and it starts playing. Later, I can quite iTunes, come back and not have to wait for the song to buffer. When I go to about on my computer I am told there is 11 gigabytes of music on my computer. Where are those files stored, do they clear themeselves over time, etc...

but then why does the FAQ state this:
Does iTunes Match stream or download songs?
On a computer, any songs stored in iCloud will stream over the air when played, though you can download them at any time by clicking the iCloud download button.
Do they mean a different computer than the one with the stored music files? Would be nice if they specified what they mean

I cant play any movie on my itunes 10.5.2.11 for windows

i cant play any movie on my itunes 10.5.2.11 for windows even the .mov files ?? i cant also drag any videos to the liberary .. just music ..whats wrong??

The supported formats are listed on Apple's iPad webpage -> http://www.apple.com/ipad/specs/
Video formats supported: H.264 video up to 1080p, 30 frames per second, High Profile level 4.1 with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats; MPEG-4 video up to 2.5 Mbps, 640 by 480 pixels, 30 frames per second, Simple Profile with AAC-LC audio up to 160 Kbps per channel, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats; Motion JPEG (M-JPEG) up to 35 Mbps, 1280 by 720 pixels, 30 frames per second, audio in ulaw, PCM stereo audio in .avi file format
So, it would have to be in one of those formats. It can be a little confusing because the extension doesn't always tell you the codec that the video inside that file needs. You'll probably have to transcode the video with some other application or recreate it yourself.

HT1849 I bought the song 'Go the Distance' by Michael Bolton. It said it had completed downloading but when I play my song it stops 1.01 minutes into it and goes onto the next song. How can I fix this?

I bought the song 'Go the Distance' by Michael Bolton. It said it had completed downloading but when I play my song it stops 1.01 minutes into it and goes onto the next song. How can I fix this?

It seems like alot of people are having this problem tonight. I dont know how to fix it but i hope apple fixes iTunes soon.

How do I delete duplicate songs in my iTunes? I have hundreds and I don't want to delete them one by one. They were all added on the same date, so sorting by the date won't help.

How do I delete duplicate songs in my iTunes? I have hundreds and I don't want to delete them one by one. They were all added on the same date, so sorting by the date won't help.

Hi, if this is in regards to your library simply open up itunes and do the following steps:
Click File
Scroll down to "show duplicates"
A list will then appear of your duplicate song titles.
Be sure to CAREFULLY review each song to make sure it is a duplicate ( as I have some music that is the same song but live, acoustic etc...)
Proceed to manually delete each song from the list and leave alone any song that you wish to keep.
Best of luck,
Cait

TS1363 my ipod shuffle downloaded a few songs, but now says that it's locked and cannot be written to. Any suggestions?

\my ipod shuffle downloaded a few songs, but now says that it's locked and cannot be written to. Any suggestions?

Hello musicalgal4377,
The following article details a number of likely causes for this particular message.
'Disk cannot be read from or written to' when syncing iPod or 'Firmware update failure' error when updating or restoring iPod
http://support.apple.com/kb/HT1207
Cheers,
Allen

HT1689 I deleted songs on my iPod that are still there and won't let me delete them again

I deleted songs on my iPod that are till there and won't let me delete the agian. What should I do?

- Try a reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Try syncing with iTunes
- Restore from backup

How can I transfer music from my ipod classic 60GB to my iPhone 4 music library, just by song or whole CD that I have bought? Help needed!

How can I transfer music from my ipod classic 60GB to my iPhone 4 music library, just by song or whole CD that I have bought? Help needed!

load the current version of I tunes on the laptop and sync the pod. Then sync the phone - you can select all or as much of the music you want to.
Also - if the music on the pod was purchased from the itune store in the first place, you should be able to redownload it to the phone for free, as long as you are using the same apple id that it was bought with.

Cant play/add songs

Up until a couple days ago iTunes was working fine, but then it started acting up.
Only a small amount of the songs would play, when I clicked play on the others nothing would happen. So I deleted my music library and tried importing the songs again. iTunes only added the songs that played before, it refuses to add the others. No errors come up or anything of the sort.

Yes I have tried the Apple suggestions to no avail. I appreciate your replies and Im still trying to work it out. If I deactivate and then re activate would that do it you think?? Im no computer wizz and dont want to stuff it up so I cant play anything lol

Cant Play Some Songs in My iMac Downloaded From the Cloud

Hello,
Can anyone give a tip to solve this out?
I've signed up for iMatch in order to sync all my songs with the other computers at home plus my iPhone.
I was surprised that many songs are displayed in gray and they just dont play.
I ma not sure if they were purchased from iTunes or belonged to my original library downloaded from other sources.
iTunes show a message about authorize the machine, but when I try to do it, the sistem says it is already authorized.
What can I do?
Tnx.,

Michael,
Thanks for answering.
I had a lot of songs on my old iMac. Some bought at iTunes, many others imported from CDs and also a couple of old files I cant even remember their origins.
I activated iMatch and aparently it worked perfectly upgrading the files. After that, I enabled iMatch in my new iMac. Again it seemed to work, but when I began to play, some of the songs showed up with a gray cloud symbol instead of the usual black one. So, these songes dont play.
Ill try to run it again from the iMac. Maybe the connection have failled on the way...
Thanks again.

HT1751 i cant play my songs in my itunes that i previously bought and burned from my CD's

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