HT1766 hi, i just tried backing up my iphone on icloud but th option to 'Back Up Now" doesnt work. when i tap on it, nothing happens. Im worried because my iPhone has never been backed up before

hi, i just tried backing up my iphone on icloud but th option to 'Back Up Now" doesnt work. when i tap on it, nothing happens. Im worried because my iPhone has never been backed up before. Please help

Reset the phone then try it again: hold down the home button along with the sleep/wake button until you see the apple, then let go.

Similar Messages

  • HT1766 My iPhone and my computer both tell me I have never backed up my iPhone to iCloud, when I have numerous times.  I get this message:  Your Phone has never been backed up to iCloud.  Today at 3:11pm. Even after I run 'backup now'

    I have recently been experiencing problems with my iPhone and iCloud backup.  My iPhone tells me I have not backed it up to iCloud in over 4 weeks, when in actually it was 2 days ago.  So I plug my phone into my laptop and click - 'Back up to iCloud'. It runs and when complete, it tells me 'Your iPhone has never been backed up to iCloud.'  Even I after I have just completed the function. 
    Can someone help shed light on what the problem is?

    To backup to iCloud, you actually backup on your phone, not your computer. To backup to iCloud, you MUST be connected to wifi. While on wifi, go to Settings> iCloud (sign into iCloud if you haven't yet)> Sorage & Backup> Backup Now. You get 5GB of complimentary iCloud storage. For most people, that's enough. iCloud backup stores app data (game progress, login, etc), contacts, calendars, notes, and photos. The apps themselves and your music can be retrieved in the iTunes and app stores for free again by going to the purchased area.
    Hope this helps!

  • ITunes was unable to load data class information from Sync Services.  Reconnect or try again later AND Your iPhone has never been backed up to this computer AND always Not Responding

    First: I get the message telling me that "iTunes was unable to load data class information from Sync Services.  Reconnect or try again later."
    Second: In the Summary Tab under Backups, iTunes is telling me that my iPhone has never been backed up to my computer - which is not true. It's also telling me that my iPhone has never been backed up to iCloud. Again, not true. Although my backups are all missing from iTunes, I can see what I think is them in their folder: C:\Users\*your user name here*\AppData\Roaming\Apple Computer\MobileSync.
    Third: iTunes is SLOOOOOOOOW. It takes nearly ten minutes - sometimes more - to launch, and when it does, it's constantly not responding. It seems every time I touch something it stops responding.
    Fourth: I've been searching this "help" forum for a solution, and I've seen many other references, yet the only suggestion I've seen from someone from Apple is a reference to a solution that is over 2 years old - and DOESN'T WORK for anyone I can see who's tried it!
    I've tried everything I could think of, and that others have suggested, including:
    Uninstalling and re-installing iTunes
    Ensuring I have the latest version of iTunes
    Re-setting sync history
    Renaming my Backup folder at the path above, and letting iTunes create a new one
    Running around the house whilst pulling my hair and yelling obscenities
    None helped. At all.
    Hmmm... Been a devoted Apple/iOS guy for years, but maybe it's time to switch to Android?

    I've resolved the issue with iTunes constantly not responding. It's a bit embarrassing. I had a DVD in the drive that was corrupt, and once I was able to remove it - BAM - iTunes ran perfectly.
    I'm still getting the Sync Services message, and my backups are still not showing in iTunes.
    Getting there.... I hope!

  • My daughter's ipod 4th gen has message "iPod isdisabled Connect to iTunes" but iTunes can't see iPod. How do I reset it? iPod has never been backed up

    My daughter's iPod touch has been disabled by trying password too many times. When it is turned on"iPod is disabled connect to iTunes". But iTunes will not recognise iPod. It has never been backed up. I want to wipe it clean and restore it to factory setting. How do I do this when it can't be seen ?

    Connect the iPod to your iTunes library in Recovery Mode using the instructions in this Apple support document.
    http://support.apple.com/kb/HT1808
    B-rock

  • My I pad is locked - forgot password- is there any way of unlocking it so that I do not lose photos on the device ? The I pad has never been backed up before

    My Ipad has never been backed up before and is currently locked because I can't remember the password. Is there a way to unlock it without losing the photos on the device?

    How can I unlock my iPad if I forgot the passcode?
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    You may have to do this several times.
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • Why does my iphone say it has never been backed up

    my iphone says it has never been backed up, or last back incomplete or back up failed, yet my icloud will say it has been backed up. why is this happening?

    Did you ever get an answer to this?  My phone started saying this over six months ago..it says it has never been backed up and icloud doesn't have enough storage.  I don't even have ANY music and only about 100 pictures.  I sync it to my computer all the time and when I do it says it's completely up to date.

  • How do I recover a deleted text message if the phone has never been backed up/synced

    How do I recover a deleted text message if the phone has never been backed up/synced.  Yes, I know, I know I should be backing up/syncing my phone . . . but that hasn't been yet.  So, can I still find the deleted text message?  If I sync for the first time will it also sync deleted messages?

    Asking exactly the same question a second time will NOT get you a different answer.
    You can not recover that which has been deleted and was never backed up.

  • HT4528 iphone 4 is disabled daugher does not remeber passsword wants to save pics? is there a way around it. has never been backed up on new computer and dont have old computer?

    iphone 4 is disabled daugher does not remeber passsword wants to save pics? is there a way around it. has never been backed up on new computer and dont have old computer?

    There is no way around this.

  • I cannot access my old email address anymore, however I have used it for my apple ID and now I want to delete it because the account has never been verified in the first place so my password for it doesn't work. What do I do?

    I cannot access my old email address anymore, however I have used it for my apple ID and now I want to delete it because the account has never been verified in the first place so my password for it doesn't work. So when I want to download apps I have to sign in with apple id but I can't so I made a new one, However I can't seem to be able to delete the old one. What do I do?

    You can't merge Apple IDs.  You also can't cancel (delete) and existing ID, you can only choose to stop using it.
    If your old ID was compromised and you can no longer access it, you'll have to contact Apple for assistance.  Go to https://expresslane.apple.com ; click 'See all products and services' at the bottom of the page. In the next page click 'More Products and Services, then 'Apple ID'. In the next page select 'Other Apple ID Topics' then then 'Apple ID account Security’.

  • The button on my Ipod Touch (the big one just below the screen) will not work when I press it. Nothing happens, when before it would wake my IPod out of sleep mode, and exit out of programs I was using. Now, no reactions. What should I do?

    The button on my Ipod Touch (the big one just below the screen) will not work when I press it. Nothing happens, when before it would wake my IPod out of sleep mode, and exit out of programs I was using (ex. ITunes or Safari to main screen) . Now, no reactions. When I press the button, it appears to be more indented then it was before. What should I do? Do I need to get it fixed or replaced, or is this a problem I can fix on my own? Whatever it is, I really need some advice. Thanks in advance.

    Try:
    fix for Home button
    iPhone Home Button Not Working or Unresponsive? Try This Fix
    - If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
    - If not under warranty Apple will exchange your iPod for a refurbished one for:
    Apple - Support - iPod - Repair pricing
    You can do it an an Apple store by:
    Apple Retail Store - Genius Bar
    or sent it in to Apple. See:
    Apple - Support - iPod - Service FAQ
    - There are third-party places like the following that will repair the Home button. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

  • Re: i was charging my iphone 3GS yesterday in electricity when once it turned off suddenly while it was in quarter battery. I tried charging it again but it didint open, i tried to plug it into my laptop but itunes didnt recognize it and it doesnt work.

    Re: i was charging my iphone 3GS yesterday in electricity when once it turned off suddenly while it was in quarter battery. I tried charging it again but it didint open, i tried to plug it into my laptop but itunes didnt recognize it and it doesnt work.

    Hello candymerna,
    At this point I would recommeng resetting the device if if will not turn on.
    Resetting your device
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
    From: iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
              http://support.apple.com/kb/ht1430
    If it does turn on, but will not charge then take a look at this part of the article iPhone: Hardware troubleshooting found http://support.apple.com/kb/ts2802
    Power/Battery
    Battery does not charge from the USB power adapter
    Important: Only original iPhone can be charged from a FireWire-based power source. If iPhone is connected to a computer that's turned off or is in sleep or standby mode, the battery may drain.
    Verify that the outlet being used is working.
    Try another USB power adapter if available.
    If no other USB power adapter is available, try connecting to a high-power USB 2.0 port (not a keyboard). The computer must be turned on and not in sleep or standby mode.
    Try another USB cable if available.
    Also refer to iPhone and iPod touch: Charging the battery.
    If it is charging, but not recognized in iTunes take a look at one of these articles depending on your Operating System.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    or
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/ts1591
    Cheers,
    Sterling

  • I was charging my iphone 3GS yesterday in electricity when once it turned off suddenly while it was in quarter battery. I tried charging it again but it didint open, i tried to plug it into my laptop but itunes didnt recognize it and it doesnt work. help

    i was charging my iphone 3GS yesterday in electricity when once it turned off suddenly while it was in quarter battery. I tried charging it again but it didint open, i tried to plug it into my laptop but itunes didnt recognize it and it doesnt work. help plzzz

    Hello candymerna,
    At this point I would recommeng resetting the device if if will not turn on.
    Resetting your device
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
    From: iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
              http://support.apple.com/kb/ht1430
    If it does turn on, but will not charge then take a look at this part of the article iPhone: Hardware troubleshooting found http://support.apple.com/kb/ts2802
    Power/Battery
    Battery does not charge from the USB power adapter
    Important: Only original iPhone can be charged from a FireWire-based power source. If iPhone is connected to a computer that's turned off or is in sleep or standby mode, the battery may drain.
    Verify that the outlet being used is working.
    Try another USB power adapter if available.
    If no other USB power adapter is available, try connecting to a high-power USB 2.0 port (not a keyboard). The computer must be turned on and not in sleep or standby mode.
    Try another USB cable if available.
    Also refer to iPhone and iPod touch: Charging the battery.
    If it is charging, but not recognized in iTunes take a look at one of these articles depending on your Operating System.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    or
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/ts1591
    Cheers,
    Sterling

  • I am trying to update my iphone 4 icloud but I keep getting can not connect to server when I click on the terms and conditions

    I am trying to update my iphone 4 icloud but I keep getting can not connect to server when I click on the terms and conditions

    " iTunes could not contact the iPhone software update server because you are not connected to the internet.  Make sure your internet connention is active and try again."

  • Firefox tends to freeze at random and to fix I must use ctrl+alt+del. From there I can restore my previous session when I reopen firefox. This has never been an issue before Firefox 6

    Firefox is giving me issues to where it crashes at supposedly random times. It has frozen up when merely left on but more than often tends to freeze when opening a new page. I have 4GB RAM, 3.00GHz Duel Core processor, 8800 GTX Nvidia GPU. This issue has never been so prominent until the Firefox 6 update.

    Go to''' Tools'''
    then '''Options'''
    In privacy choose '''Remember History'''
    Then go to
    ''General Tab''
    At the start up drop down menu when firefox starts select
    '''show my windows and tabs from last time'''
    That should fix things
    IcUrPoint

  • Is there any way to backup an ios4.3.5 ipad that has NEVER been backed up or synched?

    I've really messed and have never backed up or synched my ipad with IOS 4.3.5. I have heard that I will have to use software other than Apple's to accomplish a backup. I've already tried to go through Itunes with the ipad attached to my computer, but, of course, no go without erasing everything. Can someone give me advice about alternate software. I realize that once the backup is complete, I will need to update my IOS. Will I then be asked if I want to restore from the backup?

    - Just transfer the apps and iBooks to the computer by:
    iTunes Store: Transferring purchases from your iOS device or iPod to a computer
    In iTunes 11 use Control+B to show the Menu bar then go to iTunes>File>Devices>Transfer Purchases
    - Preferences and photos taken by the iPad are included in the backup that iTunes makes
    nursebones wrote:
    No music. All my music is on my computer and my iPOD. Just need to backup apps, preferences, iBooks, and photos taken on the iPAD.

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