HT1766 I broke my phone and I just got it 3 weeks ago can I get a new phone with no charge?
Please help
Not unless you have AppleCare+.
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
You will find respective repair costs in the appropriate link:
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit
Similar Messages
-
For my Iphone 5, I just got it few weeks ago, but I notice the battry can not last long , is it normal or I have problem with my phone??
It does sound like the logic board. It's not uncommon for an iBook with a faulty logic board to work intermittently. You can't count on it, though. It could fail completely at any time.
DT&T Computer Services in Fremont, California has the best deal I've found on logic board replacements. They do free diagnostics, so they would make sure that's what you need, and there is a six-month warranty on the repair.
http://www.dttservice.com/ibookg4.html
I'm always a little sad that people are basing their opinions of Macs on these older iBooks. Yours is the newest iBook in existence, but it's still over five years old — ancient in computer terms. -
I have an iPod touch 4g. It's white I just got it a week ago. It had iOS 5.0.1 for default. I could get music on my iPod with syncing it from my pc. I updated it to Ios 5.1.1 from my device and now I can't sync music from my computer. It says on my pc that I have the songs that I want on my iPod but when I go into my iPod they are not there. I have already uninstalling iTunes and reinstalling as well as putting my iPod in dfu mode (hold power and home button). I need help please
If you have not taken the iPod apart, Apple will exchange it for a refurbished one for $99. You can do it an an Apple store
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
Or sent it to Apple -
the camera on my daughter's iPod Touch, 5th generation, doesn't work anymore. She just got it three weeks ago. Not even sure how to troubleshoot. Help.
Hard reset it and report back...thatll probably solve the problem
-
HT204053 My husband and I share an apple ID. How can I get a new ID for my husband's phone
How can I get a separate Apple ID for my husband phone. He has a iphone4
When multiple devices sync with the same iCloud account any data you sync with the account such as contacts is merged, and the merged data will appear on all devices connected to the account. To fix this you both need to have separate iCloud accounts (you can continue to share the same Apple ID for purchasing from the iTunes and app stores). One of the phones can keep the current account; on the one that will be moving go to Settings>iCloud and turn all data that is syncing with iCloud (contacts, calendars, etc.) to Off. When prompted choose to keep the data on the iPhone. After everything is turned off, scroll to the bottom and tap Delete Account. (This will only delete the account from this phone, not from iCloud. The other phone will not be effected by this.) Next, set up a new iCloud account on this phone using a different Apple ID and turn iCloud data syncing for contacts, etc. back to On. When prompted, choose Merge. This will upload the data to this new account. At this point you will have two different iCloud accounts, one for each phone, with identical data on them.
You will then have to go to icloud.com on your computer and sign into each iCloud account separately and manually delete the unwanted data (such as deleting his contacts from your account, and vice versa). These changes will be reflected on each phone. When finished you will have individual iCloud accounts with just your own data on them.
Be sure to also use different Apple IDs for iMessage or you will start getting each other's text messages as well. If you are using the same ID, go to Settings>Messages>Send & Receive and uncheck the email address shown under "You can be reached by iMessage at" on both of your phones. This will prevent this from happening. -
I have a problem with a apple ibook g4 I bought 2 weeks ago
from ebay. It had tiger and I installed leopard on it and it had been
working perfectly for about a 2 weeks. There was nothing wrong using
tiger except it did not remember my settings. I would have set up my
email or itunes everytime the computer started. I wanted the updated
leopard so I installed that and it fixed the memory problems. After
that it worked great with no problems at all for a week, until now. Here is my problem when I start my
ibook it starts up with a blue screen instead of the grey screen. This all started when I closed the top and
put it in sleep mode when I opened it back up when it came out of
sleep mode the screen looked funny colored and a little
fuzzy. I have shut the top down and opened it hours later and it never did this before. Sometimes it will flash in and out of the funny colors to normal
look and other times it will stay that weird fuzzy off looking color. And it will start and sometimes flash between funny
looking to normal and then switch to normal color. I had no problems
with it doing this until 2 days ago. I am sending you
this email using my ibook g4 and it looks normal right now for a few seconds then it flashs a little and goes back to that weird screen. This
morning when I first started it up it went weird colored a little then
back to normal and stayed normal for about 1 minute. Yesterday when I was using it I saw
a quick blue colored flash once in a while as it looked normal other then the flash then went to the strange colors. It has never done this
before either until 2 days ago. My battery does not set
flush in the case but I don't think that would be a problem. My Ibook
is the 14" version with 1.42 Ghz PPC 7450 chip and 1 Gb memory. This
is my 1st apple and not as familiar with it as windows. What do you
think is wrong with it? It worked so good up until now. I would hate
to just junk it I just bought it. I have heard it coulod be the logic board. Does anybody have a clue what is wrong? Any help would be VERY much appreciated. Thank You, JimIt does sound like the logic board. It's not uncommon for an iBook with a faulty logic board to work intermittently. You can't count on it, though. It could fail completely at any time.
DT&T Computer Services in Fremont, California has the best deal I've found on logic board replacements. They do free diagnostics, so they would make sure that's what you need, and there is a six-month warranty on the repair.
http://www.dttservice.com/ibookg4.html
I'm always a little sad that people are basing their opinions of Macs on these older iBooks. Yours is the newest iBook in existence, but it's still over five years old — ancient in computer terms. -
Just got Verizon FIOS 25/25 - Can't get max mbps under boot camp
I have Macbook Pro c2d unibody. I just got Verzion FIOS. Under Mac OS X Snow Leopard I am able to achieve max download and max upload speed. But under boot camp and windows xp sp3 I am only able to get half down, and almost full up. Does anyone know what the issue could be? I've updated my drivers and everything.
You want to post in the Boot Camp forum:
http://discussions.apple.com/category.jspa?categoryID=237 -
Just got my iPod Shuffle - How can I get the 240 free songs, as promised?
I just got my iPod Shuffle and can't figure out for the life of me how I can download the free 240 songs from iTunes.
"The first step to wearing 240 songs on your iPod shuffle is downloading iTunes — free. "
iPod Shuffle Windows XPDownloading the iTunes program is free, not the songs.
-
If my charger broke can I get a new one with out paying $30 ? I've had my phone for almost a year
I've had my phone for almost a year and my charger cord will not work and the square thing won't work either with another cord can I return it for another without paying $30
if the failure is not the result of misuse or accidental damage then it will be covererd under the 1 year warranty.
-
HT201407 My iPhone is completely dead.i just got it 2 weeks ago
My new I phone 5 s is completely dead
hold down the home/sleep button together until you see the apple logo and then release, then wait for the phone to boot bck up
-
There are horrible reviews on so many battery replacement sites (Amazon comes to mind) where people are buying so-called new replacement batteries and finding that they're had several hundred recharge cycles and won't hold a full design charge. Can't I get a replacement battery from Apple, or has Apple chosen to abandon it's iPhone 4S customers? If there's anything on the Apple web site where you can buy a replacement battery for the product, it's not obvious.
Apple do not sell service parts to anyone anywhere
Anything for sale is either Counterfeit a clone or recycled
Yes Apple provide a battery repacement service in Many countries not for sale though
Out-of-warranty repair service
If your repair isn’t covered by Apple’s One Year Limited Warranty, AppleCare+, or AppleCare Protection Plan, your iPhone might be eligible for out-of-warranty service. For example, liquid damage isn’t covered by warranty but might be eligible for out-of-warranty service. Some damage isn’t eligible at all, for example if your device has been broken into multiple pieces. See Apple’s Repair Terms and Conditions for complete details.
Read Apple’s Repair Terms and Conditions
Model
Out-of-warranty service fee
Battery service*
iPhone 6 Plus
$329
$79
*available only if battery
fails Apple’s diagnostic test
iPhone 6
$299
iPhone 5s, iPhone 5c, iPhone 5
$269
iPhone 4s
$199
iPhone 4, iPhone 3GS, iPhone 3G,
Original iPhone
$149
Plus a $6.95 shipping fee, if required. Fees are in USD and exclude local tax. Pricing is for service through Apple. The final service fee we charge will be determined during testing and may be less than the service fee listed above. Pricing and terms vary for service through an Apple Authorized Service Provider.
Out-of-warranty pricing varies for Apple accessories such as adapters and Apple iPhone cases. Contact your carrier, Apple, or an Apple Authorized Service Provider for more information. -
Hi, my new ipad fall and 2 corners got smashed ow or where can I get the back part to fix it?
Wher can. Fix or buy the back case?
Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
Apple will provide a replacement iPad for:
iPad model
Out-of-Warranty Service Fee
New iPad
$299
iPad 2, iPad
$249
You can get it repaired at 3rd party repair sources for less $, however, the Apple warranty will be voided. Don't know if there are reapir sources near you. I have not seen any source for DIY repair parts.
iPad Repair & Screen Replacement Services
http://www.ifixyouri.com/16-ipad-repairs
RepairZoom iPad Repair
http://www.repairzoom.com/ipad-repair.html
Mission Repair
http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
Cheers, Tom -
No sound from the speaker coming out.
Is the silent switch on the side of the iphone on?
iPhone User Guide (For iOS 4.2 and 4.3 Software) -
My iPhone and iPad are on my moms icloud account and i just got a macbook air and i want all my devices on my own iCloud account - i went to all of my settings and it won't let me change my iCloud account on my phone and iPad. can i change this?
You will have to do more than simply changing settings in your moms account. To set up everything in your own account, go to Settings > iCloud > scroll down and press sign out. From this, check out this link for how to setup iCloud on all of your devices after making a new icloud account on your phone: https://www.apple.com/icloud/setup/
Before you set that up, you will have to make a new iCould account which you can simply do after you sign out of your mom's account on your devices.
Hope I can help! -
I've had my iTunes account for about a year now, and I just got the iPhone 5s. I logged into my iTunes account on my phone just fine, and all the music I've bought on iTunes has transferred to my phone, but the cds I burned haven't. The sync button is gray so I can't click on it. The songs from the cds on iTunes are checked and should sync but haven't. Please help!
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download
Maybe you are looking for
-
Satellite L500 - black screen after manual or auto restart
Hi everyone, This has frustrated me for three weeks but I have only just realised it is associated with restart either manual or software requested. My 6 week old L500 laptop refuses to do other than display lights for indiactors on front - no light
-
Airplay icon doesn't display on home PC
Not sure if this question is for the Home Sharing community or ATV, but I'm leaning towards home sharing. My problem is that my main PC (with my iTunes library) doesn't show the airplay (ATV) sign when I play a song or video. My laptop - which also
-
The results of a search are 2 pages, but on page 1 the navigation at the bottom indicates that there are 10 pages of results. Page one indicates "Documents 1 - 50 of approximately 7093 matches." While page two indicates "Documents 51 - 98 of approxim
-
Hi Gurus, Can i get some solution for hour based dashoboard\page prompt in the report level Hours in Page Prompt thanks
-
I have Javahelp running on my Java program but cannot see how to access the help from a button on the rewritten JavaFX version. Can anyone provide an example of the setup and access code The new FX program is much easier to use and to write