HT1766 when restoring the iphone I for got the .au at the end of my email and so cannot now log into it as they have reset my password but cannot get it as the email is invalid - what can I do?

when trying to reset my partners iphone, I accidently forgot the .au at the end of his email and now I cannot log in as the password had been reset but I cannot find how to change his email address

What email are you talking about, his Apple ID or email setting for the email app? In either case just change it in the appropriate setting.

Similar Messages

  • TS1368 I am recieving the following message when attempting to sign into my iTunes store - An unknown error has occurred. can someone please help me I have reset my password but still unable to log in. help!!

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    I am recieving the following message when attempting to sign into my iTunes store - An unknown error has occurred. can someone please help me I have reset my password but still unable to log in. help!!

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    I have forgotten the answers to my security questions. How can I make a purchase on iTunes? I have reset my password but for some reason iTunes still asks me to answer the two security questions. Help me!

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         2. Rescue email address and how to reset Apple ID security questions
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         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
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    How to Manage your Apple ID: Manage My Apple ID

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  • I have reset my password but my iphone says my id is still disabled. why?

    i have reset my password but my iphone says my id is still disabled. why?

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  • TS2446 Have reset my password, but when i try to purchase anything from itunes store, it says Account Disabled. Any ideas?

    Always getting the message "Apple ID Disabled" when trying to download Apps fron ITunes Store, even free ones.
    I have reset my password several times, gone into my "Account Settings" and changed card details, and all ok. I can get into my I tUNES ACCOUNT OK, BUT AT FINAL HURDLE WHEN WANTING TO DOWNLOAD AN app, THE ERROR MESSAGE "Apple ID Disabled"

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  • I have reset my password, but when trying to download an app to my iPhone I am still getting the error message that my Apple ID has been disabled. Do I need to somehow create a new Apple ID?

    After resetting my Apple ID password I still am getting the message that my Apple ID has been disabled...how to reset my Apple ID?
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    Try this...
    Close All Open Apps...  Sign Out of your Account... Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430
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    Contact iTunes Customer Service
    Apple  Support  iTunes Store  Contact Us

  • When trying to download app from itunes store I get message: Apple Id has been disabled.  I  have reset my password, but the problem has not been resolved.

    When Trying to download applications from the itunes store, I receive a message that my Apple Id has been disabled.  I reset my password, accessed my Itunes Account successfully, but when trying to download, the same message appears.

    You need to contact Apple Support, particularly iTunes Store support team.  Cheers!

  • Ever since I installed Lion my internet connection comes and goes, has anyone else had the same experience. have rung Apple Care and they have reset my connection but it is still happening

    ever since I installed Lion my internet connection comes and goes....have reported this to Apple Care who have helped me reset my connection but it is still happening...cant believe it is a fault of the ISP as my Iphone does not have this problem, nor does my PC laptop...is this a fault in the new system?

    Thanks so much but none of that helped.  It was driving me crazy because it would back up another external drive.  I just changed the name of the drive from iPhoto/iTunes Library to Media Libraries and IT WORKED!! I guess for some reason it didn't like the drive being called iPhoto or iTunes ???? I don't understand but I have tried so many solutions and exchanging things out but the name change did it????!!!
    Thank you for your help and replying to this.  Guess I made my own issue!

  • HT1349 My itunes account has been hacked? I can't access my account or any support thru itunes. I have reset my password but I need to get info from support about my account

    Why can't I get help from support???
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    and..this is an itunes problem,
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    I NEED HELP....where's my money in my account???
    this is the best apple can do, i'm sorry but this aint no support service!!!
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    I can login to my account, after that I see message 
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    So How Can go to my mail box? I already changed my password 3 time in this week.
    What can I do or What I have to do?
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    er*****@live.com

  • I have reset my password but it keeps saying invalid

    What step am I missing.  I have tried to get into Itune's but it told my password was incorrect.  I have reset it over and over.  I get the email that states my password has been reset.  I go back into and try to log into Itunes and STILL tells me my password is invalid.  I also see a message to validate.  I get an email that said it's valid.  I cannot get into Apple Store, Itunes, APPS---nothing.

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  • I have reset my password but I still can't use App Store

    I have rest my password as when I have tried to upload a app from the App Store it comes up as something like unable to connect to iTunes. We'll I have rest it but it still comes up with the same thing. what can I do?

    See this Discussion  >  https://discussions.apple.com/message/17990211#17990211
    From the  More Like This  on the right.

  • I have reset my password but I tunes is not accepting it as it is asking for it for me to inport

    Is I Tunes Passward differant from my apple Id and password.  I reset my password in the apple website for my ID but Itunes on my computer is saying it is not right.

    Apple ID's become disabled for security reasons.  Read through this link for tips on what to do when your ID is disabled.
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  • Cannot log into iTunes because they have wrong email address

    I recently changed my yahoo email and I changed the info on iTunes. I accidently gave the wrong email address.
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    please help!

    Contact iTunes Customer Service via their web page, and explain the situation:
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