HT1848 when i go to the file and get the devices, i am unable to sync or transfer purchases or anything in that column. It appears white and not the usual black writing. What is the problem ?

I am unable to sync and transfer purchased items to my computer as i am unable to open the the transfer tab (it is white instead of the usaul black writing). What is the problem ? (The itunes is authorised for my computer.)

If this is a new computer you need to authorise it. In itunes click on STORE and hten authorise this computer.
After this if you cannot find your phone read these articles
Phone not recognised in itunes
device not recognised by iTunes on PC or device not recognised by iTunes on Mac

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Cannot install itunes 11.1.3 to my windows vista home premium 32-bit. After it finishes the download that it verifies the file I get a message saying "this file cannot be downloaded". What could the problem be??? I uninstalled my itunes and tried again

Cannot install itunes 11.1.3 to my windows vista home premium 32-bit. After it finishes the download that it verifies the file I get a message saying "this file cannot be downloaded". What could the problem be??? I uninstalled my itunes and tried again and keep getting the same message. Please help !

See Troubleshooting issues with iTunes for Windows updates.
For downloading issues see the further information area and use a different browser and/or the direct links.
tt2

I am not able to download ITunes. I had some problems with ITunes and had to uninstall but now when I reinstall iTunes after I click on download iTunes and save the File, I get this message"Thank you for downloading iTunes" and nothing else happens. I don

I had some problems with ITunes and had to uninstall but now when I reinstall iTunes after I click on download iTunes and save the File, I get this message"Thank you for downloading iTunes" and nothing else happens. I don't see any thing else. Now not sure what else I have to do.
Thanks,
Ranjit

See the further information area of Troubleshooting issues with iTunes for Windows updates.
tt2

I just read the tutorial and did exactly what it was telling me to do, and I still can't get it done. Once I have selected the file, I get a box that pops up that says "Subscribe now to convert unlimited number of files to PDFs. Subscribe Now. I already

I just watched the tutorial and did exactly what it was telling me to do, and I still can't get it done. Once I have selected the file, I get a box that pops up that says "Subscribe now to convert unlimited number of files to PDFs. Subscribe Now. I already have done this! I am a subscriber! Arrrrhhhgggg!

Hello Kathie,
Please let me know what exactly are you trying to do using Adobe online service.
You might try accessing the same service for some other PDFs and check.
Have you signed up correctly at "https://cloud.acrobat.com/" using your Adobe ID credentials.
If the same message pops up, then please visit Contact Customer Care as they could let you know if there is any problem with your account.
Hope to get your response.
regards,
Anubha

My IPod no longer shuffles songs within playlists that are clearly set to shuffle. It is about 3/4 full so I thought of maybe compressing the files to get more space. Do you think that is the problem and if that might help?

My IPod no longer shuffles songs within playlists that are clearly set to shuffle. It is about 3/4 full so I thought of maybe compressing the files to get more space. Do you think that is the problem and if that might help?

Storage space on the iPod would not affect shuffled playlists or playlist shuffling, though substantially full iPods may wind up skipping songs on larger playlists after a while, and require a restart. As for compressing the files themselves, you can automatically re-encode files to a lower bitrate by checking the box on the summary page when your iPod is connected to your PC/Mac.
As for the shuffle problem, after restarting your iPod (hold the center button and Menu for a few seconds, until the Apple logo appears), make sure you're telling the iPod to shuffle the songs in a playlist by repeatedly clicking the center button until the Suffle Menu comes up, then scroll to the right to turn it on. From that song forward, the playlists' contents should be shuffled every time the playlist ends, or is accessed from a new song.
Shuffle does sometimes turn itself off, I've found, so double-check the setting is still on. Also, iPods shuffle by randomly assigning a playlist order for your songs, which is different from traditional shuffle (on, say, iTunes or Windows Media Player, where the new song is determined at random upon the current track ending. The iPod only chooses a random order of songs when you shuffle, to conserve battery life and queue up songs coming up on the playlist in the event of a shock).

Problem when exporting to Vimeo I get message "The share operation has failed. Quicktime error: -50" The file only gets to 8% before this happens any idea how to fix I have a movie deadline to meet!

Hi all,
Finished editing a short movie.
Then went to share on vimeo but got this message - see also screenshot when I tried to export to desktop.
Problem when exporting to Vimeo I get message "The share operation has failed. Quicktime error: -50" The file only gets to 8%.
Have tried deleting my render files for the project and also another fix mentioned of deleting any black space files on the edit itself but neither work?
Just upgraded to OS Mavericks could this be causing it? If so how to downgrade?
thanks
Louis B

Thanks for your help both, I called Apple tech support and spoke to a really helpful chap called Andrea who helped me out. Now got my Master file sorted and am trying Vimeo upload again.
Just to clarify points for people out there with the same issue:
First steps
- Ensure background rendering is turned off in preferences
- Delete project and events render files
- If upgraded to Mavericks then go to FCPX in finder under applications hit buttons 'CMD' and 'I' together and tick the 'prevent App Nap' box.
Next Steps
I had already done all of this when Apple Tech spoke to me so we discussed the message 'Quicktime -50' and what it meant. It wasnt a purely generic error message but was not detailed enough to point to one specific issue. This problem had occurred in previous years (so Mavericks not wholly to blame) and patches were issued over the years by Apple to help resolve some of the problems.
The message essentially is indicating that there is a problem somewhere with the media in some way shape or form.
My export went to 8% then failed. Apple's answer was that the project settings were corrupted in some way.
So what they suggested (so simple I could kick myself) was to select all the media files by 'CMD + A' then copy them 'CMD + C' then create and open a new project timeline, and then paste in 'CMD + V'.
Then we tried export again this time to a master file with some settings detailed by Apple.
The difference now was it got to 40% then failed but due to a different reason 'error -1 frame 10124 error'
At last we get past the project issues and into the event media issues, it seems that when I loaded the compact flash last night, the iMac kept ejecting the reader so had to copy files over quickly and seems that some of the file clip I used although showed on the viewer, didn't seem to have loaded all the correct media, so selecting this clip frame 10124 on the viewer I found that it showed as red on the frame row which implied an issue. So I simply bladed it off and deleted it.
Then I reran the export to Master file and it worked, though jumping from 40% to 100% complete was a shock to me!
Now am trying the export to Vimeo - hope this helps some of you out there. Worst case pick up the phone to Apple and speak to the Final Cut Pro guys they can help.
best wishes,
Louis B

I am working on a file I created in Indesign CC 2014 and when I try to rearrange pages in the Pages menu or try to package the file, I get the spinning wheel for 20 mins. then it crashes. What should I do?

Can anyone help? I started a 24 page document in Indesign CC 2014 and have been using the file off of a dropbox acct on my two machines (desktop and macbook pro). I need to rearrange some of the pages but when I try to drag and drop the pages in the Pages menu, I get the ominous spinning wheel...for about 20 mins at times. then It will just crash. The document doesn't have a tone of images. I've also tried to collect and package the file but get the same thing.
What should I do?? Help!

try the script at Adobe Community: InDesign 6 is crashing when attempting to open a particular document. All others are opening OK.
I'd also try moving the pages to a new file, though I suspect that will crash too. Divide and conquer might work -- tray one of your operations on half the document at a time, then repeat by dividing any piece that fails, and so on, until you isolate a page, then use the same method to isolate an object (though it's possible you have a corrupt page).

Merge to HDR Pro does not work in Photoshop 14.2.1. Image appears black. What is the problem?

Merge to HDR Pro does not work in Photoshop 14.2.1. Image appears black. What is the problem?

Attached is screen shot. What happens is I go to File/Automate/Merge to HDR Pro, then select my 3 images, which are flattened psd files (I have tried tifs and jogs too), hit OK, it processes them, but instead of the image appearing, I get this black image. You can see my original images at bottom... jpegs too),

HT1725 i recently downloaded an album from itunes but 5 of the songs won't completely play through when i try to listen to them. i don't know if the song files are damaged or what but what action should i take to repair the files or get my money back?

i recently downloaded an album from itunes and from what it appeared, everything completely downloaded, but 5 of the songs won't completely play through when i want to listen to them. i don't know if the song files are damaged or what. what actions should i take to either repair the files or get my money back from itunes?

Assuming you are in a region where you are allowed to redownload your past music purchases, delete the corrupt tracks from the music section of your iTunes library, close & then reopen iTunes, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unchecked.
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the "Report a problem" links in your account history, or via Contact Support.
See also:
HT5085 - iTunes in the Cloud and iTunes Match Availability
HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
tt2

When I try to unzip the files I get the following error msg "checksum error in adbeapecore.dll"

when I try to unzip the files I get the following error msg "checksum error in adbeapecore.dll"

Hi,
We are tracking this issue at:
http://forums.adobe.com/message/4286522#4286522
Please follow the steps and update thread if your issue is resolved.
Regards,
Ashutosh

I can't download OS5 or, rather, iTunes does download it about 450 mb and then, a few seconds after it starts processing the file, I get the message that I am timed out and am recommended to check my internet connection. I am using 3g to download it.

I can't download OS5 or, rather, iTunes does download it about 450 mb and then, a few seconds after it starts processing the file, I get the message that I am timed out and am recommended to check my internet connection. I am using 3g to download it.

I don't know which country you're in, but in the US, carriers limit the amount of download for a single file when using 3G. Have you tried wifi?

When I down load the file i get (error 1004 please try again)

when I down load the file i get (error 1004 please try again)

Try this first. Go to Settings>Safari>Clear History, Cookies and Cache (or Data if you are running iOS 5). Restart the iPad. Hold the sleep button until the red slider appears and slide to shut down. Hold the sleep button until the Apple logo appears to power up.
If that doesn't work, look here for more help.
http://support.apple.com/kb/TS3694#error1004

Hi. I have a Dell PC running Windows 7 64 bit. I have the latest version of Adobe Reader, It worked yesterday. Today I have job training to do that is due tomorrow morning and I can't open PDF files. I have to open a guide and read it and take a test

Hi. I have a Dell PC running Windows 7 64 bit. I have the latest version of Adobe Reader, It worked yesterday. Today I have job training to do that is due tomorrow morning and I can't open PDF files. I have to open a guide and read it and take a test tomorrow. I have deleted and reinstalled the application. I have rebooted. I have made sure my PDF's are associated with the program. Every PDF on my computer won't open and I get the same error message. It simply says Attempt to access invalid address. How can I fix this? Thanks.

Hi Don,
I have seen this issue fixed for some users by modifying the following registry key:
The key is "HKLM\System\CurrentControlSet\Control\Session Manager\Memory Management" MoveImages
Set the key to 1 instead of 0 then reboot the machine.
In case you still face the issue try the following registry key change:
The only thing you have to do is rename the following key at the REGEDIT, and everything will be fine !!
BEFORE:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\iexplore.exe
AFTER:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\iexplore.old
Note: Please take a backup of the registry before attempting this change.
Regards,
Rave

I have windows 8 on my PC and icloud says apple ID is valid but not an icloud account. What is the difference?

I have windows 8 on my PC and icloud says apple ID is valid but not an icloud account. What is the difference?

You can't open an iCloud account using a PC. create it on an iPad or Iphone, or a Mac. Then you can use it on your PC

I want to change my account in the AppStore from USA to Saudi , but there are some cents 0.04 $ prevent change to Saudi and I do not need these cents So what is the solution ?

I want to change my account in the AppStore from USA to Saudi , but there are some cents 0.04 $ prevent change to Saudi and I do not need these cents So what is the solution ?

Click here and request assistance.
(88185)

HT1848 when i go to the file and get the devices, i am unable to sync or transfer purchases or anything in that column. It appears white and not the usual black writing. What is the problem ?

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