HT1879 How can I get a refund on purchases made in error in the itunes store?

My kids purchased and downloaded music from the itunes store that i was not aware of nor wanted til it wouldnt let me download anything else from itunes or any apps. How can I get refunded for these downloads?

You can try contacting iTunes support via this page and see what they say : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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Did you figure this out? Am having the same problem.
EDIT:
Found the group in store (in this case Juana Molina) It said music -> alternative
Changed to column view, and could not find the artist at all in any of the sub categories.
iTunes is really the biggest pain in the .... and has gotten worse over the years.

HT201359 How can I use a credit card instead of gift card in the iTunes store

Amex is running a special where you get $5 back on a $5 purchase or more at the iTunes store. I have a gift card balance on the account and wanted to use my credit card for the promotion. Anyone know how to do this?

The work around.. would be to order a gift, then redeem the gift yourself. As gifts can not be paid for by your store credit.

How can I downoload show sI paid fro without going int o the Itunes store? The shows I paid for no longerr show up in the Cloud on my Ituneslists of shows

Before and when the Cloud started, Itunes still downloaded shows automatically or when I went to "Check for Available Downloads" and then it downloaded. Then I only got an email notice, but at least I was able to download from my Itunes, in the lists of shows, as the new shows were listed in the cloud. NOW, for the past 3 months, I cannot download any shows unless I go into the Itunes store and actually download each show from there. That is fine for one or two shows. but I get 25 a week, and it is a real pain. How do I fix this problem for my shows to download automatically into my Itunes?
Norman Amsel ([email protected])

iTunes prefs > Store.
Tick Show iTunes in the cloud purchases.
(if it's nto there. log out of iTunes store then log back in).
Then select TV Shows or Movies or Music.
To download items not on your computer, click the cloud icon with the down arrow.
You can also simply play the items and stream them without downloading them.

How can I link to only one track on an album in the iTunes store?

I'm trying to link to a song and keep it seperate from the rest of the content on the album. The link generator is giving me a link to the song but it still brings up the rest of the album too. Is there anyway to isolate and link to only one track? Thanks!

Experience (of iPods) tells me that the 160GB Classic and the 120GB Classic are from the same "family" and should therefore behave the same way. (The nano is a different family and the Touch another family yet again.)
So, since my 160GB Classic can play one episode at time, your 120GB Classic should too. To achieve this, turn on *shuffle songs/albums.* No, I'm not joking!
With shuffle on the Podcasts will play one episode at time when you select an episode from the episode list. Be sure to turn on the shuffle from "within a song" or from the ettings menu. If you have shuffle displayed on the main menu and use that to start shuffling songs, it doesn't affect Podcasts. You will know it's set correctly because the display will show 1 of 1 instead of 1 of "X".
Phil

HT1657 How can I find a specific movie I want to rent in the Itunes store?

It's easy to find the movies they want me to rent, but how do I find the particular one I am looking for?

Ok. I found it. I just had to look for a movie that is actually on Itunes.

I can't get any sound when trying to preview tones on the iTunes store.

When I try to preview a ringtone or alert tone in the iTunes store it shows that the file is playing but I don't hear any sound through my phone. The ringer volume is set at max and all tones already loaded on my phone play just fine. Any suggestions?

I'm having the same issue with my iPhone 4S. I was hoping to find a solution around here somewhere.

Is it possible to(or how can I) charge a certain amount from a credit card to the itunes store(or onto the ipod)?

I dont want to save the credit card's inoformation onto my account, I just want to charge a certain amoun from the card. Is this possible or do i need a gift card?

Yes kind of. See the gift options in: iTunes Cards and Codes>iTunes Gift Option of the following link:
http://www.apple.com/support/itunes/
An allowance may meed your needs or you could purchase a gift card.

How can I get a refund for a album

How can I get a refund for a album I bought at the music store...If I can? Reason being I hit the wrong Buy button.
Actually, I've had original CD already.

Go into your itunes store account and click on purchase history. Click on "Report a problem" at the bottom of the page. If it was your last purchase it should be at the top and have a link that you can click on that says "Report A problem". Follow the steps the screen gives from there. This is not a guarantee that you will receive a refund (or store credit which is what they would give) but one of the options is "Accidently clicked Buy" or something to that effect. Someone should email you within 12 hours I believe (the screen will tell you how long after you submit).

HT201318 How can I get a refund for my iCloud storage

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If in the US, follow the link below -
https://discussions.apple.com/message/16968425#16968425
it gives the USA number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.

I bought the wrong book in ibooks. How can i get a refund?

I bought the wrong book in ibooks. How can i get a refund?

A refund may not be possible since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
http://www.apple.com/support/itunes/contact.html
It's possible they'll make an exception for you.
Good luck.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

HT201359 How can I get a refund for my purchased chips from bingo bash. I made an error.

How can I get arefundfor my mistakes purchasing worth $109.99 worth of chips?i caniget a refund of whatever chips I didn't use . Thanks aida

All sales are final.
You can try contacting itunes support and asking for an exception:
http://www.apple.com/support/itunes/contact/

TS1702 I purchased black op zombies from the app store and it will not load for me to play the game. How can I get a refund or get the game to load and work?

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The terms of sale state that: "All Sales are Final. There are no refunds."
However, I've always found iTunes support to be helpful. So, go here, plead your case & hope for the best:
http://www.apple.com/support/itunes/

HT204266 Hi... I bought an app from app store... It turned around to be a false app and not as per the description. App dev page is a fraud. How can I get a refund?

Hi... I bought an app from app store... It turned around to be a false app and not as per the description. App dev page is a fraud. How can I get a refund?

Welcome to the Apple community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History.

HT1904 How can I get a refund for apps in the apple App Store that do not work and are not what they said they wer

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You've tried deleting and redownloading them and seeing if they then work and tried contacting the developers ? If you have and they can't/won't help then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT1879 How can I get a refund on purchases made in error in the itunes store?

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