HT1657 I clicked rent on a movie it says downloading but nothing is happening. It's been 20 min. Can I cancel and get a refund?

I clicked rent on an iTunes movie. It says downloading but nothing is happening. It's been 20min. How can I delete it and get a refund?

We.are.stardust please begin the installation process from the Creative Cloud Desktop application or use a different web browser. You can find additional details on how to install Flash and Illustrator CC 2014 at Creative Cloud Help | Install, update, or uninstall apps.

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I recently downloaded the new software to my iPad! I also rented and downloaded several movies, I am unable to watch the movies, when I click on the movies it says downloaded but nothin plays? Help!

I downloaded one movie and rented others, when I open iTunes and select the movie it says downloaded, but I have not figured out how to play the movies!

Hello there, Starbrute11.
The following Knowledge Base article provides some great troubleshooting steps for your issue:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

HT1657 Some movie rentals will download but there is the odd Rental that won't. how do I get those ones to work?

Some movie rentals will download but there is the odd Rental that won't. how do I get those ones to work?

+I've tried some suggestions online, but most suggest that the problem is with available media--I don't think that's my problem. Any suggestions?+
You don't have enough media.
Move your IN point a few seconds into the clip, and then drop it into the timeline.
Now apply dissolve
Niel

I am trying to INSTALL the free trials of AI and PS when I click on the link to install it goes to another page says installing but nothing is happening. I have the FREE TRIAL Creative Cloud Membership.

I am trying to INSTALL the free trials of AI and PS when I click on the link to install it goes to another page says installing but nothing is happening. I have the FREE TRIAL Creative Cloud Membership.
I am getting very frustrated with this. When I try to install the Creative Cloud thing it asks me to pay even though it says try for free.

Hi Mirrormonolith,
Please try the following steps assuming its a MAC:
1) Open Activity monitor and Force quit Adobe CEF Helper, Creative cloud, Adobe IPC Broker & Crash Deamon if available.
2) Try to open, if doesn't work then go to Applications>> Adobe Creative cloud>> Right click>> Get Info>> Click on the Add sign>> Select the user you are logged in>> Give Read and write access.
3) If that doesn't work then enable the root user and launch to update there, check this link on how to enable/sign in to root user Enabling and using the "root" user in Mac OS X
Please let me know of that worked.
-Ankit

Hi everyone. I am trying to download ML on my iMac and when I click the download button, I am asked for my PW which I provide and then the ML icon launches in launchpad but nothing takes place. Have been trying for 2 days and this is driving me nuts. Help

Hi everyone. I am trying to download ML on my iMac and when I click the download button, I am asked for my PW which I provide and then the ML icon launches in launchpad but nothing takes place. Have been trying for 2 days and this is driving me nuts. Help

Yes it does and there is an indication that the software is downloading but after a few hours, it just stops without any error message. Everything simply disappears and I need to start over again. I have a superfast connection so it should no be this slow. Everything worked fine on my MBP and I am in the same place. Any ideas

It has taken 3 days to download a rental movie. How do I cancel and get a refund.

It has taken 3 days to download a rental movie and still not complete. How do I cancel the download and get a refund?

Go here: http://www.apple.com/support/itunes/contact/
Click the big blue button and follow the prompts.

HT1904 Purchased movie, downloaded music? How can I stop and get a refund, not what I ordered. No number to call.

I purchased a movie but it downloaded an album instead. I froze the download before it began but I do not want the music. How can I get rid of the downloads so, I can get the movie. Or get a credit?

TO get a refund you'll want to contact iTunes support.
Use this link to submit the form to them:
http://www.apple.com/lae/support/itunes/contact.html

I can't find download for movie rentals, says downloaded but I won't play.

Need help fixing this issue.

No, in the Video app there is no download option. You download a movie from iTunes, where it should appear in the Video app and you watch it from there.
This link may help you: http://www.apple.com/support/itunes/library/

HT201401 My new Iphone 4 camera is not functioning. When I click the phone icon. The photo shutter appears, but nothing else happens. I've shut the phone off and turned on serveral times. The same thing occures.,

My new iphone 4S camera is not functioning. When I click the phone icon, the shutter appears. Then the screen only shows the shutter. When I go back to the home screen and click the phone icon again. The photo screen only shows a black screen. The button to take photos is locked the entire time. I've turned the phone on and off several times.

Basic troubleshooting steps outlined in the User Guide are restart, reset, restore from backup, restore as new. Have these ALL been tried?

I have downloaded a movie from ITunes. It shows up in my video app. When I go to play it I get an error message: "The requested URL was not found on this server". When I checked back on iTunes, where you click to rent or buy a movie it says "Downloaded"

I have downloaded a movie from ITunes. It shows up in my video app. When I go to play it I get an error message: "The requested URL was not found on this server". When I checked back on iTunes, where you click to rent or buy a movie it says "Downloaded". Any advice on what I can do in order to watch this movie that I rented a couple of weeks ago?

Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

I tried to rent a movie from myY phone but nothing happened,will I be charged?

I tried to rent a movie from my phone but nothing happened will I be charged?

Go to the iTunes Store app. on the bottom, click on More, Click on downloads. If there's a download in progress it'll appear and you can see how far along it is.

How do I reorder songs in a playlist in the new itunes??? I can no longer just click and drag. When I click, it doesn't move!!!! Need help ASAP- trying to prepare for an aerobics class and need songs in a specific order!

How do I reorder songs in a playlist in the new itunes??? I can no longer just click and drag. When I click, it doesn't move!!!! Need help ASAP- trying to prepare for an aerobics class and need songs in a specific order!

Vera,
Use View > View Options, and set 'Sort By" to "Manual Order."
Then you will be able to drag-n-drop songs up and down the list.

HT4095 I've rented an SD movie from iTunes but cannot download it. Message reads "download error" followed by a small window with message "movie cannot be downloaded at this time. I have been billed by iTunes. What next?

I've rented an SD movie from iTunes but cannot download it as I normally do to my iPad 2. Message reads "download error" followed by a small window with message "movie cannot be downloaded at this time". I have been billed by iTunes. What next?

Hi, Kenny.
Thank you for visiting Apple Support Communities.
There are a couple things that I would recommend trying. Try closing all open applications and power cycle the device. Next, go through the section labeled Troubleshoot issues on an iPhone, iPad, or iPod touch in the second article below. If the issue persists, try completely signing out of the iTunes Store on the iOS device and sign back in. Be sure to test downloading an application after each step.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
Cheers,
Jason H.

HT1498 We have created account, and password, but when we try to rent a movie is says password is invalid. It is not, because we can access the websute using it. Anyone help me. We have checked over and over. What are we missing?

We have created account, and password, but when we try to rent a movie is says password is invalid. It is not, because we can access the websute using it. Anyone help me. We have checked over and over. What are we missing?

On your mac/Win PC can you log into the iTunes Store with your Apple ID and password??
Can you download one of the free songs/books/ videos (look under Free on iTunes)?

HT1657 Help my daughter accidently downloaded the french version of Beverley Hills Chihuahua3 and whule i was trying to stop it we ended up withsomeother strange movie downloading. I have paused them. Can i cancel and substitute for the English. She is ha

Help my daughter accidently downloaded the french version of Beverley Hills Chihuahua3 and whule i was trying to stop it we ended up with some other strange movie downloading. I have paused them. Can i cancel and substitute for the English. She is having a meltdown.

Do you have a backup that you can restore from? Your old hard drive seems to be the problem.

HT1657 I clicked rent on a movie it says downloading but nothing is happening. It's been 20 min. Can I cancel and get a refund?

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