HT1918 I have trial version of Hulu. Tried to set no renewal option and will not come up on screen after clicking renewal options or box with subscription price.
I have trial version of Hulu. Tried to set no renewal option and will not come up on screen after clicking renewal options or box with subscription price.
I have been getting the black screen after waking. My screen is not set to sleep, so I don't know if it's related. Some discussion of the problem here:
http://discussions.apple.com/thread.jspa?threadID=1227085
http://discussions.apple.com/thread.jspa?threadID=1243743
Similar Messages
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I am trying to set up family sharing and do not have the setup option when logged in, help!
Hello Carney10,
Thank you for visiting Apple Support Communities.
When you say you do not have the setup option for Family Sharing, that seems like you log into the iCloud System Preference but the "Set Up Family" button is not there.
Is your Mac updated to Yosemite?
Family Sharing - Apple Support
iOS 8 and OS X Yosemite are required to set up or join a Family Sharing group and are recommended for full functionality.
Where in the setup are the options not available or working?
OS X Yosemite: Set up Family Sharing
Best regards,
Nubz -
I Have a iphone 4s and can't get the charger to come out...it was hard to get out the time before but i thought it was just me so then i charged it last night tryed taking it out and it is stuck on one side and will not come out...any suggestions on how to get it out?
You will just have to carefully pull harder. Push the other side back in so it is aligned, then pull it straight out.
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My phone 5s 16gb gold did the new update and will not come back on. I already tried hard reboot still won't work. Been over a hour now. Please someone help I need my phone. This phone is not even 6 months old been in case no scratches. This is driving me crazy.
Connect your phone to a computer and restore your software using iTunes.
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ipod touch 4g wont connect to itunes or come out of recovery mode, its just stuck on the connect to itunes screen and will not come out, i tried doing a restore but something happened and now it wont finish or do anything else please help and my itunes will not see that its connected. i also tried going though control panel and restarting the service and nothing happens. also i tried redoing the driver but its saying it cannot find any drivers for it
lol ok nvm i fixed it
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I have CS6, Master Suite. The application manager program is corrupted and will not load. What can I do?
I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not downloading properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.) -
I have purchased an album but one track keeps crashing my laptop and will not download to my iTunes? Any suggestions or help. Thanks
Hi there jq221,
You may find the information in the article below helpful.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
-Griff W. -
I DONT KNOW WHAT TO DO!!!!!!!!! my ipohone die and i placed it on the charger to charge and my screen will not come up its black. i tried to restore it but my phone will not come on what do i do
i did the apple sign came on as white and my screen had white around the edges i retored it and afterwards my phone is vibrating nonstop on the USB cored while still pluged to my pc
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My iPhone shut down and will not come back on. Can anyone give me an answer on how to correct this problem?
Connect to a wall outlet so you have solid power, then do a reboot by holding both the power and home buttons until the apple logo appears, ignore the red slider if that appears.
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I have a ipod touch and it shut off and will not come back on. I have pluged it in and still get nothing what can i do?
Let it charge for an hour or two.
If it doesn't Coe back on, try a Reset.
Press and hold both the Sleep/Wake button and the Home button for at least ten seconds, until the Apple logo appears (ignore the Slide to Power Off option that shows up first). -
I have purchased a new iPod Nano and have tried repeatedly to set it up but iTunes will not recognise it. I have 5 other devices connected to my itunes account so is this the problem and what can I do?
There is no 5 device limit. There is a 5 computer limit.
Device not detected in iTunes -
I recently restored my iphone. When attempting to set it back up it will not accept my password. Yet when i log into the apple store i have no problem logging in using the same apple id and password. How do i get the iphone to recognize my apple id and password?
Try This...
Close All Open Apps... Sigh Out of the Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
More Info Here > Troubleshooting FaceTime
http://support.apple.com/kb/TS3367 -
I have tried repeatedly to connect time machine to my air port utility, and keep getting the message that it was undetected. I have a strong wi-fi connection in my house and I just don't understand that it will not connect. Can anyone help me with this?
Power off both your Mac and the Time Capsule and wait a few minutes
Power up the Time Capsule first, and let it run 2-3 minutes by itself
Power up the Mac next and let it run a full minute.
Go into Time Machine Preferences again and see if you can select the Time Capsule as a destination for Time Machine backups. Do this by first removing any existing disks for Time Machine. Click Add/Remove Disk and remove the existing disk that is set up. Then repeat to select and add the disk again.
If still no luck, open Macintosh HD > Library > Preferences
Locate the com.apple.TimeMachine.plist file and move it to the desktop
Then repeat the complete the entire procedure above to see starting at the top, to see if you can select the Time Capsule for Time Machine backups. -
hi
yesterday i tryed to sownload the new software OS5 for my iPhone and after waiting the proccess to end, suddenly a message appeares saying the iphone wont restore!
after that the iphone stop working at all and not showing the home screen to me !
just it works by showiin the apple logo then a loading process that works for ever till the barrerry ends.
so please help meand can i fix it here or i have to go to a maintinace shop
thank youConnect the charger and let it charge for at least 30 minutes before you try to turn it on. Then let it charge untill full. The iPhone (or iPad) need at least a little charge before you can turn it on.
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my iphone 4 has been acting up for 2 wks now every other day it keeps freezing sometimes i can wake it by pressing the 2 buttons tog ive restored it restarted it had it in a shop were they got it back on, saying it was the soft ware, but the same day i got it back it froze again, now the screen is blue once again and it wont let me switch it off n sort it with pressing both buttons and the computer isnt finding it, im fed up i will never have another iphone any ideas anyone please
Hi @imobl,
You sound like an Apple support guy who hasn't been able to answer my questions.
To respond to some of the points you made,
- I did not ignore Ocean20's suggestion. If you has read my post, you would have known that I took my phone to the apple service centre where they tried this restore on THEIR machines. I am assuming that Apple guys know how not to block iTunes. So I actually do not understand your point about me trying the hosts file changes on my machine. Do you not believe that apple tested this issue with the correct settings?
- you also give a flawed logic of why the issue is a hardware issue. You mentioned that If I thought that the issue was with the software, i should try a restore and getting it to work. The problem is that my error (23), and many others comes up when the restore fails. And you would be astonished to know that not all errors are hardware errors. Sometimes even software errors prevent restores. Funnily enough Apple itself mention that 'in rare cases, error 23 could be hardware related'.
- all Apple has done so far is replicate the issue. I don not know how anyone can conclude that the issue is a hardware issue.
And by the way, I am not certain that this is a software bug. Again if you read my Posts, you will notice I only want a confirmation,/proof that the issue is hardware related as they mention..
Please refrain do. Responding if there is nothing to add.
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