HT1918 I'm trying to get an app but it keeps saying problem with previous payment I have put more money in the bank but won't work

Wont let me download apps it's saying ther was a problem with a previous purches

Answered in the other thread you posted in:
i am trying to download new software and my mac keeps asking for the administrator name and password... i enter my apple…
Please don't post in more than one place. It can lead to people wasting their time answering a question which has already been answered elsewhere.

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TS1702 I'm trying to get free app, but it just show me FREE button without download in iPhone 5

I'm trying to get free app, but it just show me FREE button without download in iPhone 5.
On MacBook PRO in iTunes I have the error:
"Could not purchase "xxxxxx". An unknown error occurred (5002).
There was an error in the iTunes Store. Please try again later."
But I can purchase on iPad throught the same Apple ID

Hi The Magic Tech,
Thanks for visiting Apple Support Communities.
You may find the steps in this article helpful:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
If you haven't been able to connect to the iTunes Store, a software conflict or your internet service provider (ISP) may be blocking your access.
Update iTunes to the latest version.
If you have a firewall, your settings may be preventing you from connecting to the iTunes Store. To configure your firewall, please refer to the "Blocked by firewall" section in this article.
You may need to reset your keychain. Connection issues are occasionally caused by keychain issues. Click here to find out how to use Keychain First Aid to resolve any issues with your keychain.
If you are receiving a specific error message you may want to see, the "Specific Conditions and Alert Messages" section in this article as needed.
If the issue still persists, contact your internet service provider and confirm that the ports and servers in this articleare enabled over your network.
All the best,
Jeremy

TS3297 Why I can't download a free game I get a message that there's a problem with my payment method but not what it is this is a free app I tried support and got nowhere help

Why can't I down load a free app I get a message that there is a problem with my payment method but I gave all information correctly , I did recently change my card no because I lost my old one .i did change the no. On my account HOPE YOU HAVE SOME SUGGESTIONS I DON'T SEE WHY THEY HAVE TO CHECKMY PAYMENT METHOD FOR A FREE GAME

Contact iTunes customer support.
We're all users like yourself and as such have no access to your account.

HT201303 i have tried to perchase a movie and it keeps coming up with questions about my past thet i dont remember the answer to. how do i find out the answers? i have never come across these questions until now

i have tried to perchase a movie and it keeps coming up with questions about my past thet i dont remember the answer to. how do i find out the answers? i have never come across these questions until now

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

My apple id is disabled and I changed my password 4 times. I am trying to update my apps and it keeps saying my id is disabled??

My Apple id is disabled and I have reset it 4 times. I keep trying to update my apps but everytime I try it says my Apple id is disabled???
How do I enable it?

Then contact iTunes:
Contact iTunes

HT1918 First time trying to buy from iTunes and I received a message that my payment was declined. I was using the MasterCard method. Help

First time trying to buy from iTunes and I received a message that my payment was declined. I was using the MasterCard method. Help

Is this a debit card you're trying to use? If so, those are apparently no longer accepted by the iTunes Store. You need to use a true credit card. If you are using a credit card, make sure all your billing details match your bank statement exactly. If that doesn't help, call your credit card company and ask if they can see any sort of flag on your account that might cause your card to be declined.
Regards.

Trying to download an app and it keeps saying incorrect password after I changed it

Hi all
I'm trying to download an app. Forgot my password, so reset it. When I go back in to apps and put the new password in it still won't let me download. Keeps saying incorrect password
I've powered down. Not sure what else to do

Hey markjamesmill,
there is only one resolution ... contact iTunes Support

Whem trying to update my apps, Apple ID password comes up with my Email address in it (not my apple id) so it won't except my password, how can i ch)ange this.

when trying to update my app's, apple id password comes up with my email address in it (not my apple id) so it won't except my password, how can i change this.

All apps are tied to the Apple ID they are purchased with and is not transferable.
Delete app and download app with your new Apple ID.

I am trying to download free apps and it keeps saying error 1004? Anybody?, I am trying to download free apps and it keeps saying error 1004? Anybody?

Does anyone know what an error 1004 means mean you are trying to Download free apps?

Hi John,
Please try downloading from this direct Link (Download Acrobat products | Standard, Pro | XI, X ) and let me know if you still face the same error message:
Regards,
Rahul

HT201210 I'm trying to restore my phone and it keeps saying that this iphone cannot be restored at this time because the iphone software update server could not be contacted or is temporarily unavailable

I've been trying to restore my phone the whole day and every time that's about to finish the extration this message comes up " The iphone cannot be restored at this time because the iphone software update server could not be contacted or is temporarily unavailable"
Do anyone know if there's a way to fix this? It's in DFU mode so I can't do anything with it anymore, i have no phone.
Please help.

Windows user? Maybe you should check your HOSTS file to make sure nothing is stopping you from contacting Apple's servers - though if you're not looking to update you might still be out of luck. Also, maybe disable IP blacklist apps like PeerBlock just in case they're interfering with your connection to Apple.

HT1918 I'm trying to buy an app, but it keeps telling me to contact iTunes support?

Help please! I need to figure this out.

You can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

Trying to use NBA app but won't stop loading.

The NBA app wont load available games. After picking which broadcast I would like to view from, it wont get pass the accessing NBA screen. Can watch the Hightlights just fine though

Let the battery fully drain. After charging for at least an hour try:
iOS: Not responding or does not turn on

Trying to update my apps but won't allow, ask for verification required yet card info won't save

Wont allow me to update card info

Here are a number of things that you can try.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.
You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again.
You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered.
If all else fails, download the updates or the apps in iTunes on your computer and then sync the content to your iPad.

HT3702 i can't upgrade my app store and mentions " i have problem with previous payments"

please help me.

Welcome to the user to User Technical Support Forum provided by Apple.
For your issue...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I turned off my phone and when I turned it back on, all my apps were deleted. I tried to reinstall my apps, but it wouldn't let me. My storage still remained the same even though, all my apps were deleted. How can I get my apps back?

I turned off my phone and when I turned it back on, all my apps were deleted. I tried to reinstall my apps, but it wouldn't let me. My storage still remained the same even though, all my apps were deleted. How can I get my apps back?

Hold the home and power button down until your phone restarts. If that doesn't work, backup and restore using iTunes.

HT1918 I'm trying to get an app but it keeps saying problem with previous payment I have put more money in the bank but won't work

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