HT1918 On both my iPod Touch and iPad when I try to download a new app or update an old one I am stopped by a message that says there is a problem with billing on a previous purchase...please update your payment method. I have updated everything.
The message also says that PayPal is not enabled on this device. I don't know why it would try to bill PayPal for anything. As far as I know I have not ordered anything except free apps.
Well!
We have to protest for it.
If an error occurs with the download and we want to try again, the download MUST continue from the part where was interrupted, no start all again. We have to protest for it. Please, Apple Inc, try to fix it. It's very easy to do. If I am downloading a firmware version from iTunes and an error occurs with the download , you should put a button that reads "Continue the download from the interrupted part", no only a "OK" button that finishes the download and I have to start all again when I want to retry. Solve it, please.
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im trying to download itunes 10.5 but keep getting error message that says: There is a problem with this Windows Installer package. A problem run as part of the setup did not finish as expected. Contact your support personnel or package vendor. I am using windows XP 32 bit, all the other computers in my house downloaded just fine, no problems, however this is the computer my iphone is set up to, ive tried doing a virus scan, windows update, downloading other things, updating everything possible, everything works fine, its just itunes that wont download, anyone have any other ideas?
Yes, I had found a similar solution also. I'm running XP Pro, SP3. I went Control Panels/ Add-Remove programmes/apple software update/ change/ repair. Then run the 10.5 exe.
While the programme updated from version 8 of iTunes, my new iTunes is now a mess. Not all of my music was in the same folder previously but it all showed up on iTunes. Now many albums have been left out, some have only a few tracks and some have two copies of some tracks as well as having other tracks missing. I haven't begun to work on that. -
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Hi Ciny Lu,
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~Deepak -
I can't download the new version of iTunes. Halfway through the installation a pop up window appears saying, "There is a problem with this Windows installer package. A program run as a part of a set up did not finish as expected. Contact your support personnel or package vendor.
Got exact same problem, was told to delete all old apple, quick time and bonjoir from computer then it would work. I use a programme called malware bytes and this takes everthing out of your computer right down to the roots but unfortunately I still have same problem
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I keep getting this error message that says "There is a problem with this windows intaller packaage.a program required for this install to complete could not be run.contact ur support personnel or package vendor" what does it mean? and how do i fix it?
Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
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Both my iPod touch and iPad have been syncing properly with iTunes, until todat that is. I downloaded iTunes 11.1.5 and now iTunes isn't showing up/reading/detecting any of my devices. I can no longer sync both my iPod touch and iPad. Please HELP
See
iOS: Device not recognized in iTunes for Windows
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Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates -
What Do i Do my ipod touch 4g states when i try to download apps that Verifation is Required and tells me to contact itunes for verifcation berfore downloaded
If the message says contact iTunes then contact them by:
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when trying to install itunes and i get a error that says there is a problem with this windos installer package. a prodram required for this install to complete could not be run. contact you support personnel or package vendor
I have the same problem
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I am trying to update my phone so I can save my info on my old phone & get a new phone, but I get a error that says "There was a problem with downloading teh software, the network connection timed out.." HELP! Not sure what my settings shoud be...
I never updated anything until now...I want o update my iPhone to the newest version, but i do not want ot loose all that I have on this phone. I was told I needed to update the operating systems so i can put things into the cloud for transport to new phone, but I am just not sure how to do this..Can you help out here??Dear Jody..jone5
Good for you that can't update your iphone because I did it and my iphone dosen't work for example I can't download any app like Wecaht or Twitter..
Goodluck
Atousa -
Not able to access Itunes store anymore. Just quit working for no reason. I've tried deleting Itunes and related components from the Control Panel, but when I try to remove Apple Software Update, I get a message that states "There is a problem with this Windows installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor". Not sure what this message means. Am I suppose to contact Apple ? What is meant by package vendor ?
Apparently it's an itunes issue. I just tried to update and got the same issue. Called att to activate my iphone 4s and they say they can do the swap but apple is telling them itunes is down atm. So will have to wait
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what do i do when trying to install itunes to my windows vista home basic computer and a message appears saying
"There is a problem with this windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor."
Need to know because this is driving me nuts now!Let's try the following user tip with that one:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
I keep getting an error message that reads: There is a problems with this windows installer package A program required for this install to complete could not be run. Contact your support personnel or package vendor. How do I correct this problem. HELP !!!!!!!!!!!!!!
Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
I used ITunes match just fine. But, tracks/entire albums play incorrectly - song plays about 1 minute, then skips to next song which plays for about 1 minute, etc. This is true for both IPod Touch and IPad (1). The same files downloaded from ICloud play fine on the computer and they also play fine on AppleTV. I have deleted and redownloaded these files numerous times, which makes no difference. Purchased music and some ripped from CD's play correctly on Touch and Ipad. This also seems to be connected CDs that were ripped and reencoded at a higher version before uploading. The files in question are now Matched AAC audio files.
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Restoring the backup to your iPod Touch will overwrite the data and settings with those contained in the backup so if you have anything on your iPod that you want to save, you would need to do that first. -
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Uninstalling Quicktime and then doing a repair install of iTunes may help.
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http://docs.info.apple.com/article.html?artnum=93698
Then go to add/remove programs>Change or remove progams and select iTunes.
Click on Change/Remove, then click repair.
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