HT1923 When I try to uninstall iTunes I get a message saying iTunes 64 msi can not be located and I should enter an alternate path. How would I know where it it is? I get the same message when trying to install the update to iTunes 10.6.1.
When I try to uninstall iTunes I get a message saying iTunes 64 msi can not be located and I should enter an alternate path. How would I know where it it is? I get the same message when trying to install the update to iTunes 10.6.1.
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?
Similar Messages
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when i go to play the selected song it says original file can not be found. do you want to locate the file. how do i locate the file?
Have you moved, renamed or deleted the original files?
Has another programme on your computer moved, renamed or deleted the files?
Have you just created this iTunes Library?
Have you recently added the missing music music from an external hard drive?
If it's none of the above, what have you been doing recently? For example, have you been "sorting" your files in your file manager? -
When I try to sync my iPod shuffle 2gb all of my music can't be located.
When I try to sync my iPod shuffle 2gb all of my music can't be located. After I disconnect and reboot itunes it is all there. I have tried 2 shuffles. Both make my entire liberary dissapear once I click sync.
I'm not sure if the original poster ever got this issue resolved or not, but I'm having the exact same problem. My iPod shuffle is a 1Gig 2nd Generation, and I have all of my music library on an external hard drive. Before connecting my shuffle, I can play all the songs through iTunes perfectly fine, as well as sync them all to my 160GB iPod classic. As soon as I connect my shuffle, iTunes can no longer find or play any of my music, or sync any of it to the shuffle. In fact, it seems to make the external drive disappear from the computer entirely. When I right click My Computer->Explore, the external drive is still there, but no files are shown on it. After disconnecting the shuffle and rebooting the computer, the external drive is back to normal, until the shuffle is connected again.
For what its worth, this is a new problem, only started happening in the last couple months. I've had the shuffle for 2+ years now, and I have been syncing music to it from the external USB hard drive for just as long with no issues. Occasionally, I can sync 1-10 songs to it at a time before the external drive and all the music disappears, but for the last couple of days, the external drive seems to disappear as soon as the shuffle is connected.
Thanks for any help, I only use the shuffle for the gym/bike riding/snowboarding and I know they're fairly cheap to replace now, but I don't want to pay for a newer generation if I'll still have the same issue. -
I have windows vista and I'm receiving a runtime error message R6034 after trying to install latest update of itunes. How do I resolve this issue?
The best discussion of resolving the issues is found in the user tip: https://discussions.apple.com/docs/DOC-6562
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when i try to send songs to my ipad it says 'this device does not have the necessary services' what can i do about this?
call monster, the manfacturer of beats and ask them: http://beatsbydre.com/support/international-support-contact-numbers,default,pg.h tml
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I have just restored my iPad. When I try to set it up, it tells me that my configuration can not be downloaded. Never seen this before. Any ideas?
Hello Abdo_Zain,
I would be concerned too if I was not able to gain access to my iPad. If you are unsure what your Apple ID is, you can find the steps in this article:
Apple ID: How to find your Apple ID
http://support.apple.com/kb/HT5625
You can reset a forgotten Apple ID password by going to the following link:
Apple - iForgot
https://iforgot.apple.com
Also, you may be able to skip the step of entering your Apple ID if you are setting up the iPad for the first time.
Thank you for using Apple Support Communities.
Best,
Sheila M. -
So when i try to buy a app it comes up with "your purches can not be completed" what do i do?
So when i try to buy a app it comes up with "your purches can not be completed" what do i do?
Go into your account payment method and verify your information. Once in a while this happens and it just wants you to reconfirm your credit cards CVV number.
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My audiobooks say "original file can not be located" when I try to play them. Why?
All of my previously purchased audiobooks say "original file can not be located" when I try to play them. Why? They do not appear under the "purchased" area of the itunes store. Why? How do I fix this?
I just posted a similar question -- five months later. Did you ever find a solution?
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When I try to sign into my sync account it says that there is not such user.
When I try to sign into my sync account it says that there is not such user. I do NOT want to register again, as doing so has a perverse way of creating duplicate accounts. I also have an account password file to keep track of user login data: user name, email address used, password, so this is not a matter of just forgetting the account name etc. I just updated to Firefox 29, though this could be coincidental.
I use windows 7, with latest updates & patches.Firefox 29 introduced a new sync mechanism. This new system has only been around for about 2 months, so it is likely that you actually don't have an account. You can see help information for the new Sync here: [[How to update to the new Firefox Sync]].
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I bought a new computer and I cannot transfer my library to this new one. The message says that I'm not allowed to sync with two computers??? How can I delete the previous one from my account???
You cannot transfer from the iPhone to the computer.
You must move the contents of your old computer to the new one directly.
Use an external hard drive perhaps or restore your old computer backup to your new computer.
The iPhone is not the source of your data, that is the computer, the iPhone is only a slave device to iTunes. -
Windows Installation error message a required ressource can not be located: ms visual c 2005
no idea what to do. please help me!
Am 04.11.2014 21:48, schrieb Jeff A Wright:
>
windows Installation error message a required ressource can not
be located: ms visual c 2005
created by Jeff A Wright
<https://forums.adobe.com/people/JeffAWright> in /Creative Cloud
Download & Install/ - View the full discussion
<https://forums.adobe.com/message/6899407#6899407> -
When I try to make an in-app purchase it says "purchase could not be completed" how do I fix that?
If you are also getting a message to contact iTunes Support then you can do so via this link and ask them for help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I have just downloaded all of my music into the new itues, however; all of my music has an "!" but it and I get an error that says " original file can not be found".
How do I get my music back?Ok, I had a glitch, forced to restart, and lost my train of thought.
Reinstalling iTunes should fix the major issue that might have gone wrong, perhaps your explaination points will disappear and everything will be peachy again.
But if they don't, you can open the XML file in iTunes Folder using a Text edit program to see what the common pathname is to the iTunes Music folder or where your content is located.
If you moved the itunes folder, it needs to go back.
I can't download iTunes to my Vista virtual machine to test it out right now because iTunes is down, so I can't verify the pathname, perhaps your issue and the iTunes being down are related somehow?
You don't want to import all your music again, but it's a option, but you lose all your playlists, that's what I'm trying to recover.
If oyu don't have a whole lot of playlists, then simply select all the explaimation point music and delete, select File from the menu and import your itunes folder again. -
Why can I purchase music and books but not items for my game?
It is sound advice whether you believe it or not.
Have you tried ALL of the the troubleshooting steps here?
http://support.apple.com/kb/ts1702 -
After a message on my computer to install an update a few days ago- I now can't open Itunes and have a message saying a module isn't working and I need to re install Itunes. However when I try to reinstall Itunes I keep getting an error message saying mobile device not working and then a message saying unable to install itunes. Any clues- Is apple stuffing up agian or is my computer mis behaving?
Try a more recent version of my advice. The "for older video cards version" may work when the default version doesn't.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2
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