HT1926 I was prompted to install iTunes 11.1.4 this morning. It failed (first time EVER) with the comment that 'msvcr80.dll' was not available. Upon searching for that .dll in my computer, I found it to be all over the place! Thoughts?

I've NEVER had a version update fail. I did go to 'Tools' and download for a manual install of this update as the info screen suggested. It, too, failed. After searching for the 'missing' msvcr80.dll on my computer, I found it all over the place!
Ran a malware & virus scan with nothing evil popping up.
Tried going back to a restore point before a previous update and doing the install. It failed.
OS: Vista Home Premium x64, SP2 (and current with all MS updates)
Now I'm pretty nervous re: syncing with ANYTHING-especially my iPod that has all my music I teach from at work.

Solving the iTunes Installation Problems in Windows
1. Apple has posted their solution here: iTunes 11.1.4 for Windows- Unable to install or open - MSVCR80 issue.
2. If the Apple article does not fully resolve the problem for you, then try Troubleshooting issues with iTunes for Windows updates - MSVCR80.

Similar Messages

I was recently prompted to update my Itunes player to the latest version. I'm using Windows Vista. I was left with an error message MSVCR80.dll and consequently no new update. I uninstalled the old version and have tried to reinstall manually. No luck

I was recently prompted to update my Itunes player to the latest version. I'm using Windows Vista. I was left with an error message MSVCR80.dll and consequently no new update. I uninstalled the old version and have tried to reinstall manually several times. No luck. Consequently I have no player.
Any ideas for a fix?

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

I have tried several times to install iTunes update 11.1.4 on my PC. I get a message saying that install was not successful and an error message of MSVCR80.dll not present, Error 7, (Windows error 126). I am told to reinstall iTunes, but nothing changes

I have tried several times to install iTunes update 11.1.4 on my PC. I get a message saying that install was not successful and an error message of MSVCR80.dll not present, Error 7, (Windows error 126). I am told to reinstall iTunes, but nothing changes. What next? I've not had this problem with other updates requested by Apple.

I have also had the same problem with my Win 7 32 bit computer. I had great help from Apple techs in Montreal and Orlando for 2.5 hours. They helped me remove every trace of Apple products and clean the registry in two different ways. Each install gave the same problem! If Apple techs can't fix it (on some of our machines) then we are really in trouble. They promised to raise it with the "engineers" and get back to me with a solution. I am waiting and hoping. Otherwise maybe version 11.1.5 will have a fix ??

Having trouble trying to install itunes 10.5. Receive message saying 'There is a problem with this installer package. A program required for this install to complete could not be found. Please contact product vendor'

Having trouble trying to install itunes 10.5. Receive message saying 'There is a problem with this installer package. A program required for this install to complete could not be found. Please contact product vendor'

Managed to get the installation sorted. Go to Control Panel, and where you have a list of all installed programs, repair all the Apple/Itunes related programs. Installation worked fine after that. Hopefully it helps you out too!

When i'm trying to opem Itunes, I get a message that I'm missing MSVCR80.dll on my computer. I have tryies to re-install Itunes, but the problem wasn't solved - what should I do?

When i'm trying to opem Itunes, I get a message that I'm missing MSVCR80.dll on my computer. I have tryies to re-install Itunes, but the problem wasn't solved - what should I do?

Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99343)

My HP Computer wont install itunes 10.5. it stalls at 'publishing product information' then rolls back the installment

My HP Computer wont install itunes 10.5. it stalls at 'publishing product information' then rolls back the installment. I am running on windows 7.

hi Katrina!
IF you are running DCOMCNFG to fix something, does that mean you got an error 1607?
here's what i think is going on with this poor chap.
our "publishing product quit"/1607 KB doc got revised on 31 january 2006:
iTunes for Windows installation quits while publishing product information
... and there's now an alternate set of treatment possibilities given in there for XP home users. people are being linked to the DCOM settings tip over at InstallShield:
Configure the DCOM Settings on Your Computer
so i think here that our OP has a "publishing product information" quit version of this problem, and followed up on that link, which is why DCOMCNFG got mentioned.
love, b

I have a windows 7 64x SP1 and every time I install iTunes 12 I get this message when I try to ponen it:"This copy of Itunes is damaged and it has not been correctly installe. Please, install iTunes again.(-42404)". The instalation process runs smoot

I have a windows 7 64x SP1.
Every time I install iTunes 12 I get this message when I try to open it:"This copy of iTunes is damaged and it has not been correctly installed. Please, install iTunes again.(-42404)".
The instalation process runs smoothly without any error message and iTunes has been installed in my computer before. The problem started with the update no. 12. Any idea what's going on? Thank you

if itunes will not run, you probably have mangled windows badly
one feature of windows 8 is the refresh that saves libraries,
because you are using windows 7, you will need to backup all files to another storage device

HT202213 Home sharing problem: I have never set up home sharing but I feel I understand it. I recently (last 2 months or so) deauthorized, first time ever, all computers with my iTunes account. I am trying to set up home sharing but get iTunes says "You

Home sharing problem: I have never set up home sharing but I feel I the concept and how it works. I recently (last 2 months or so) deauthorized, first time ever, all computers with my iTunes account. I have 3 computers authorized. I am trying to set up home sharing but get iTunes says:
"Home Sharing could not be activated because this computer is not authorized for the Apple Id "#########@###.com". Would you like to authorize now?" I click "authorize" and get the next error " You cannont authorize more than 5 computers. You have already authorized 5 computers with this Apple ID. To authorize this computer you must first deauthorize one of the other computers."
Can someone help or shed more light on my problem?
Thanks,
Richard

Home Sharing is designed to work on your local network not across the internet/cloud.
Stuff is accessed under the Computers column where your local iTunes library on a local computer would appear.
Home Sharing would share your iTunes content (i.e. stuff stored in itunes on the computer, not in the cloud) with AppleTV or an iPad etc on the SAME network.
AppleTV2 will not be able to see itunes content on the work computer over the internet. It's not designed to. if the work computer was on the home network it would.
iCloud is in it's infancy and is not a mature product - iTunes TV Show purchases appear on AppleTV, but currently music does not unless you are subscribed to iTunes Match. I find this rather odd to be honest, along with the inability to buy music on AppleTV2. Movies purchased in iTunes are not authorised for iCloud viewing currently either.
Maybe it has something to do with iTunes Match 'getting in the way' - i think they assume you'll use that whereas you really want to be able to access Purchased music from the cloud without subscribing to itunes Match which is overkill for some.
AC

I just downloaded the newest reconfigured version of iTunes, and for the first time ever my content is all screwed up. Specifically, all of my playlists are gone, so are my apps. However, the music library is intact. Any ideas? Thanks.............

I just downloaded the newest reconfigured version of iTunes, and for the first time ever my content is all screwed up. Specifically, all of my playlists are gone, so are my apps. The good news is that my music library is intact and that I've got more than one device with everything as it should be on them; the bad news is that my PC does not recognise my devices and keeps defaulting to " lets sync your devices to this new computer loose all of the playlists I've spent years compiling". I don't get it. Any ideas?
Thanks

See this post.
tt2

TS2310 what does it mean when you're about to install itunes and it says This update requires OS X version 10.6.8 or later.??? i don't understand... Can someone please explain to me what that means...??? And how to fix it.

what does it mean when you're about to install itunes and it says This update requires OS X version 10.6.8 or later.??? i don't understand... Can someone please explain to me what that means...??? And how to fix it.

1. It means exactly what it says. Apple dropped support for earlier Mac OS X versions in iTunes 10.7.
2. Update the computer to 10.6.8. If it's running a Mac OS X version prior to 10.6, this requires buying a Mac OS X 10.6 DVD from the online Apple Store, which requires an Intel Mac with at least 1GB of RAM.
(93025)

Cannot install itunes 10.6. pop up msg states "There is a problem with this Windows Installer package. A program required for this install to complete could not be run.Contact ur support personnel or package vendor

Cannot install itunes 10.6. pop up msg states "There is a problem with this Windows Installer package. A program required for this install to complete could not be run.Contact ur support personnel or package vendor.Please advise.

Follow Microsoft instructions below on how to take control of the Folder. You may apply this on your C:\Program Files(x86)\iTunes
You may take the ownership of the folder and then use the steps to grant permission to everyone–
Locate the file or folder on which you want to take ownership in windows explorer
Right click on file or folder and select “Properties” from Context Menu
Click on Security tab
Click on “Advance”
Now click on Owner tab in Advance Security Settings for User windows
Click on Edit Button and select user from given Change Owner to list if user or group is not in given list then, click on other users or groups. Enter name of user/group and click ok.
Now select User/group and click apply and ok. (Check “Replace owner on sub containers and objects” if you have files and folder within selected folder)
Click ok when Windows Security Prompt is displayed
Now Owner name must have changed.
Now click Ok to exist from Properties windows
Once you have taken the ownership of file or folder
Grant Permissions to everyone-
Go to C: and then click right click on folder and chooseproperties.
Then go to security tab and click Edit then clickAdd => Advanced.
If you click on advanced now click on Find Now and chooseeveryone and click Ok.
Then again click Ok and now click onAllow => Full control => Ok.

TS3212 Tried to install itunes and I got this message. Policy 8.0 microsoft VC80.CRT type="win 32-policy' version=8.050727 6195 public key token='1fc8b3b9a1e18e3b processor architecture='x86'

Tried to install itunes and I got this message. Policy 8.0 microsoft.VC80.CRT type=win32-policy version=8.050727.6195 public key token=1fc8b3b9a1e18e3b. Processor Architecture='x86'

Hi M2i7guel,
Welcome to Apple Support Communities.
It sounds like there is an issue installing iTunes and other Windows updates on your PC. The article linked below provides troubleshooting suggestions that will resolve most issues like the one that you've described.
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
I hope this helps.
-Jason

HT204053 Our family has several apple devices, iPad, touch, and now iMac, our original iTunes are all under a different apple id. do we keep our own accounts even in cloud? do we all have access to each others media? (First time out with all this..)

Our family has several apple devices, iPad, touch, and now iMac, our original iTunes are all under a different apple id. do we keep our own accounts even in cloud? do we all have access to each others media? (First time out with all this..)

There is no problem about using one ID for iTunes, iTunes in the Cloud and iTunes Match, and another for iCloud and its email and syncing facilities. This way you can all use the same iTunes account but have separate emails and calendars etc.

TS3212 I cannot install iTunes 10.6.3 on Windows 7 (64 bit). I redceive the following message - "The installation package could not be opened..." Tried opening in safe mode - no luck. Anybody have a solution?

I cannot install iTunes 10.6.3 on Windows7 (64 bit). I keep getting the following message: "The installation package could not be opened. Verify that the package exists and that you can access it or contact the application vendor to verify that this is a valid Windows installer program." Anybody have a solution?

I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

Cannot install itunes, I keep getting this message:An error occured during the installation of assembly 'Microsoft .VC80.CRT .type="win32" ,version="8.0.50727.6195".publicKeyToken="1fc8b3b9a1e18e3b".processorArchitectu re="x86"'. Please refer to Help and

Cannot install itunes, I keep getting this message:An error occured during the installation of assembly 'Microsoft .VC80.CRT .type="win32" ,version="8.0.50727.6195".publicKeyToken="1fc8b3b9a1e18e3b".processorArchitectu re="x86"'. Please refer to Help and

Repair your Apple Application Support.
Control Panel > Programs n Features > highlight AAS, click CHANGE the REPAIR

HT1926 I was prompted to install iTunes 11.1.4 this morning. It failed (first time EVER) with the comment that 'msvcr80.dll' was not available. Upon searching for that .dll in my computer, I found it to be all over the place! Thoughts?

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