HT1926 trying to download itunes 10.6 on w7 64-bit, getting error msg: this installer has insufficient privileges to access this directory: C:\program data\microsoft\windows\start menu\programs ITunes. Log on as administrator. (I already am!)
Can't install latest itunes. error msg: "This installer has insufficient priviliges to access this directory: C:\ProgramData\Microsoft\Windows\StartMenu\Programs\ITunes. Log on as administrator or contact your system administrator." I am logged on as administrator and have been since i've owned this laptop. Any suggestions?
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?
Similar Messages
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error message-The installer has insufficent privileges to modify this file:C:\Program Data\microsoft\windows\start menu\programs\iTunes\.iTunes.ink
How do I correct this to download iTunes so it will run?That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards? -
Trying to download ITunes latest version on my Windows XP and I get this message: "The installer has insufficient privileges to access this directory: C:\Program Files\ITunes. The installation cannot continue. Log on as administrator or contact your system administrator." HELP?
Hello PamelaFox14,
Thank you for using Apple Support Communities.
It sounds like you need to log in as the administrator to update the iTunes application properly.
Take a look at this article named:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
This section in particular:
1. Make sure you have administrator account access
To install iTunes or QuickTime software, you need to be logged in as an administrator on the computer. If you're not sure if you have administrator account access, you may find this Microsoft article helpful:
Windows 7: How do I log on as an administrator?
Otherwise, refer to the Help documentation from Microsoft, contact your IT department, or visitsupport.microsoft.com for more information.
All the best,
Sterling -
i can't update my itunes and it shows me this message: The installer has insufficient privileges to access this directory: C:/program files/itunes. The installation cannot continue. Log on as administrator or contact your system administrator
Hello PamelaFox14,
Thank you for using Apple Support Communities.
It sounds like you need to log in as the administrator to update the iTunes application properly.
Take a look at this article named:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
This section in particular:
1. Make sure you have administrator account access
To install iTunes or QuickTime software, you need to be logged in as an administrator on the computer. If you're not sure if you have administrator account access, you may find this Microsoft article helpful:
Windows 7: How do I log on as an administrator?
Otherwise, refer to the Help documentation from Microsoft, contact your IT department, or visitsupport.microsoft.com for more information.
All the best,
Sterling -
I've had iTunes on my PC forever. Because recent updates have aborted with the message:"The installer has insufficient privileges to access this directory... Log on as administrator," I am now attempting to download a fresh copy from the Apple website. Same message! I am logged on as administrator. I can download, then attempt to run by right-clicking on the installer and selecting, "Run as administrator" but that gets me only to the same point (and message) as attempting to install directly from the internet. I've never seen this message with any other download. What gives?
What's the precise name of the directory being mentioned? (Give the full file path, please.)
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I am trying to install iTunes 10.7 and keep getting this error message (I am running Win 7 Ultimate 64 bit):
"The installer has insufficient privileges to access this directory: C:\Program Files (x86)\common\files\apple\MobileDeviceSupport\Sync Services\....\Windows"
There seem to be other threads that deal with other permission errors, those fixes did not work for this.
ThanksThat one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards? -
I am using windows 7 professional operating system. I am unable to update to itunes 10.7. I received this error message: The installer has insufficient priveleges to access this directory
Okay.
The message can also be consistent with disk/file damage.
The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards? -
I am unable to install the newer version of itunes. I have no problem downloading but when it starts to install I get an error message that the installer has insufficient privileges to access this directory C:\ProgramData\Microsoft\Windows\StartMenu\Programs\iTunes
I am the administrator but it doesn't recognize it
How do I get around this?Try HiReception's suggestion from the following post:
Re: I cannot update my iTunes with"error occurred while installing updates" -
When I try to install itunes 10.5.2, I get the following error message "The installer has insufficient privileges to modify this file c\progamfiles\itunes\itunes.exe and won't install. help
Okay ... so it's not one of the cases of bodged up ACLs on the Apple folder in Common Files. (That's been underlying a few of the recalcitrant E7W5s.
Just in case, let's try the fixit from the following document:
Fix problems with programs that can't be installed or uninstalled -
I tried to reinstall Itunes so i can have my computer interact with my iPod Classic.I uninstalled all the previous programs per apple's instructions.Part way during the reinstallation an error message comes up: The installer has insufficient priviliges to access this directory: C\ProgramFiles[x86]\iTunes.
Installer cannot continue.Log on as administrator or contact your system administrator.
I am the administrator on this HP computer.Hello PamelaFox14,
Thank you for using Apple Support Communities.
It sounds like you need to log in as the administrator to update the iTunes application properly.
Take a look at this article named:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
This section in particular:
1. Make sure you have administrator account access
To install iTunes or QuickTime software, you need to be logged in as an administrator on the computer. If you're not sure if you have administrator account access, you may find this Microsoft article helpful:
Windows 7: How do I log on as an administrator?
Otherwise, refer to the Help documentation from Microsoft, contact your IT department, or visitsupport.microsoft.com for more information.
All the best,
Sterling -
I've been working on trying to itunes up all morning and it refuses to open. I uninstalled it with hopes to reinstall buuuut no. I've been shuting my computer on and off and trying to repair itunes but NOTHING HAPPENS!! Plus, there is nothing on any of these forums that works. I love itunes, but this is ridiculous...
Apple has an FAQ for troubleshooting an install and how to manually uninstall and clean up iTunes - which can happen if you had an older iTunes for instance and upgraded.
www.apple.com/support/itunes
Consider listing what OS you have - iTunes has worked but is not installing properly on the Windows 8 Pro release it seems. Not a huge suprise, though it did work in the previews and even the trial edition for Enterprise. -
I am the administrator so I don't know what needs to be changed to fix this problem.
Try HiReception's suggestion from the following post:
Re: I cannot update my iTunes with"error occurred while installing updates" -
cant down load i Tunes on windows 7
Try HiReception's suggestion from the following post:
Re: I cannot update my iTunes with"error occurred while installing updates" -
This is a desktop computer with Windows 8. Any help is appreciated.
Well, did you log in as the administrator. Win 8.1 may also have an disabled Administrator account like Win 7 that you may have to activate, but in most cases it is not necessary. You should disable anti-virus during the install. From you login (as long as you are an administrator) you may be able to right click on the install file and say run as administrator.
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I have been trying to install the latest version of iTunes for over a week and this is the error message I keep getting. I have done everything I can think of to fix the problem - unistalled iTunes, Quicktime, etc. I have changed my administrator settings to give myself (the administrator) full access and permission and logged in as the administrator. I am running Windows Vista. I am so frustrated after days of trying to make this work! Any suggestions or help would be very appreciated!
Try HiReception's suggestion from the following post:
Re: I cannot update my iTunes with"error occurred while installing updates"
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