HT1933 Tried iTunes Store directive for reporting a problem. Got an ERROR message every time. Stuck with a NY Times app that won't recognize my subscription.

Tried iTunes Store directive for reporting a problem. Got an ERROR message every time. Stuck with a NY Times app that won't recognize my subscription.called Apple and was told by an automated message to...use the ITunes Store directive.
Can someone point me in the right direction.

Hello atransient,
Thanks for the question, that definitely sounds frustrating to encounter errors at the most important times.
Let's see if the online Report a Problem works any better for you:
http://reportaproblem.apple.com
Thanks,
Matt M.

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