HT6154 I tried to update software for my iphone...now I cannot use it-stuck with an itunes logo and the plu..when I go to itunes to look for my name iwth device there is nothing
I tried to update my iphone,,ran downstairs ot garden since it took 30 minutes. I cam e back with an itunes logo and plug on the front cannot use my phone or call it....apple's store in tampa is close...I will probably get in a car accident on my way to the store 1 hour and 30 minutes away after I get pulled over for speeding after I get a flat tire(;
Hello hstacy
Check out the articles below to troubleshoot issues with resolving issue with issues updating your iPhone. If you are having issues with it not being seen, pick one of the two articles that goes with the type of computer you have.
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
Regards,
-Norm G.
Similar Messages
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I tried to update software on my Iphone 3 from Itunes after i managed to sync phone to laptop but then i had a message (error 1015) after completing saying itunes has detected an iphone in recovery mode, i am now unable to do anything with my phone, please help!!
You generally get that error code on a jailbroken phone ?
If it is Jailbroken then I am afraid you will get no help here. -
I did an auto software update on my iMac, which included a restart. When the machine restarted it's stuck with an Apple logo and spinning wheel. I've tried all of the key strokes that are supposed to work, but nothing has. Any suggestions?
Gray screen could be any number of things, bad third party at boot kext file, a bad Apple one, a bad install/upgrade of OS X, drive corruption etc.
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My iPhone 3gs has frozen while doing update 5.0.1 I think it was. All it shows is the iTunes logo and the usb cable on the screen. I will not turn on or off. I have tried reconnecting to iTunes but nothing happens. Have held both buttons for 10 seconds etc and nothing is working! What can I do?
Here are Apple Steps: http://support.apple.com/kb/HT1808
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I have just tried to update my ipod touch and the update failed but it has locked my ipod. All I get is a picture of the itunes logo and the usb lead. I am unable to get the ipod to move and I don't know what to do. I think I should be recompenced by Apple if I have to pay to get it fixed!
The logo is saying connect it to your computer with iTunes installed on the computer. I assume when yo do this that the iPod is not seen in iTunes. to make iTunes appear try:
- Resetting the iPod:
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iPhone and iPod touch: Unable to update or restore
- Place the iPod in DFU mode:
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
If the iPod appears in iTunes restore the iPOd. If not I would make an appointment at the Genius Bar of an Apple store. -
My ipod was updating overnight. I woke up to find the screen frozen with the itunes logo and the usb charger. I've tried hooking it up to itunes but it says I need to restore and update but I've tried to do that and it won't. What should I do?
- Try placing the iPod in Recovery Mode and restoring via iTunes
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How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
My Ipod froze while downloading a software update from Itunes.. now I have a screen with an Itunes logo and the USB cord and my computer does not recognize the Ipod??
See Here for,
Device Not Recognised
For PC
http://support.apple.com/kb/TS1538
For Mac
http://support.apple.com/kb/ts1591
And Here for,
Unable to Update or Restore
http://support.apple.com/kb/HT1808 -
hi there, I need help .. I have 2 gen ipod touch and I restore my ipod around 11:00 pm and now its 1:20 am and on my screen its the iTunes logo and the usb cord and when I plug my charger in my laptop .. iTunes comes up and this what it saids "iTunes has detected an ipod recovery mode. you must restore this ipod before it can be used with iTunes" so what do I do.. do I let my ipod died right out & then try it .. because I restore it ,... it was beening to slow... so please help me ?
Maybe:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next try placing in DFU mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Then try restoring on another computer.
Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
My iPad was disconnected during upgrade. I've tried restoring and resetting. I just did an iPad erase in "find my iphone" and it still shows the itunes logo and the fire-wire cable on the screen with an arrow. It's currently plugged into my computer. How do I remedy this?
Unable to update or restore
http://support.apple.com/kb/HT1808?viewlocale=en_US -
I tried to restore original settings on an ipod touch I just purchased used. It worked fine before and after I selected the restore, I now have the little itunes logo and the usb cord pointing to it and it will do nothing else. any suggestions?
Try placing the iPod in recovery mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
i just wanted to restore from 6.1 to 6.1.1 on my iphone 4s and itunes gave me an error -1 and know it doesnt work i dont know if the warranty from 1 year of apple can fix it or what i can do to solve the problem... as i said i just wanted to update and know im stuck with the restore logo ( the itunes logo and the cable) need some help please!!!!
no so i dont know what happened
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I am trying to get my contacts of an old iphone 3. It show the Itunes logo and the usb connector of the phone charger. How can I get that off the phone and access my contacts.
Ideas anyone?You need to plug it in to iTunes. Once it starts working again, back up the old iPhone to iCloud then go to iCloud in settings. Turn on contacts then you get them back. Another option is to back up to iTunes with the old one, then on the new one, go on iTunes, click restore backup, and choose the old iPhone. I suggest using icloud. Hope it helps!
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I awoke this morning to find my iPhone 3g in recovery mode. I tried rebooting, charging, and when I connected to iTunes it gave me a message saying I had to finish recovery first. My screen shows the iTunes logo and the USB cable. Any ideas?
http://support.apple.com/kb/HT1808
-
To whom it may concern:
I was charging my IPod and I received a message to update it. Now I can't shut down or turn of my Ipod. It has the ITunes Icon and the adapter plug on it. It states I need to restore my IPod, but I could possibly lose all of my data. I have spent a lot of time and money on itunes and games. I really don't feel like going throught this again. I was having problems in December with "The Tribez" game.
Could someone please tell me what to do to restart my IPod without losing all of my data.
Thank you,
Frances D. HoodTry:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
Trying to update the software on my iphone 4. It stops and says, "An error occurred while backing up this iphone. -43. Would you like to continue? Continuing will result in the loss of content..." What should I do?
The first thing you need to do is (in the left side of iTunes, under devices) right click on your phone, and do a manual back up. As long as that works, this should work for you. After you back it up, go to your phone in iTunes, and do a "Restore". Click the option to restore and update. When it is done with the update, it will ask you if you want to set your phone up as a new phone, or restore from the last back up. Restore it, and after another restart, and a sync, you will have your updated phone without loosing your information.
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