HT1937 Don't know my answers on my security questions and don't use the emails that u guys send the link

I don't recall my safety answers on the iTunes Store I don't longer use my olds emails the two with Hotmail and live and don't use aol could you guys send the recovery answers to my gmail please?

Contact iTunes security team. There is no one from Apple in this forum.
https://getsupport.apple.com/Issues.action

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When trying to download an APP, it's requesting answers to 3 security questions and it hangs up the iPad when clicking the drop down for the questions...any ideas?

When trying to download an APP, it's requesting setup for answers to 3 security questions and it hangs up the iPad when clicking the drop down for the questions...any ideas?

Had to do a hard reboot on the iPad and we were able to get the questions to pop up. Now it's just slow downloading the apps.

I can't remember the answers of my security questions and i lost my safety email as well.and i try to call number of uae support its not correct so any one can help me

I can't remember the answers of my security questions and i lost my safety email as well.and i try to call number of uae support its not correct so any one can help me

If you do not have access to the rescue email or you do not receive the reset email then you will need to contact AppleCare for assistance:
http://support.apple.com/kb/HT5699

I dnt remember my answer of my security questions and dnt have a rescue email id also please tell me what to do

i dnt remember my answer of my security questions and dnt have a rescue email id also please tell me what to do???????????

Click here, phone Apple, and ask for the Account Security team.
(81330)

HT204053 i forgot the answers to my security questions and want to change the questions and answers

i forgot the answers to my security questions and now cant change my password
who do i contact>?
do i call applecare?

Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
Go to: Apple Express Lane;
Under Product Categories choose iTunes;
Then choose iTunes Store;
Then choose Account Management;
Press Continue;
Now choose iTunes Store Security and answer the bullet questions, then click Continue;
Sign in with your Apple ID and press Continue;
Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
Click Send.
You should get a response within 24 hours by email.

I forgot the answer to my security questions, and when i do the steps this site tells me to do the option to change the questions isn't available. what do i do?

i put a $25 giftcard into my itunes and when i tried getting music it said to answer my security questions which i have forgotten the answers to. When I tried to reset the questions, the option wasn't there

Hi Tiffany
1. First, go to http://appleid.apple.com. Underneath where it says "Already have an Apple ID?," click Manage your Account. You will then need to sign in. If you forgot your Apple ID or password, click on the appropriate "Forgot..." link below either of these fields.
2. After you sign in, click on "Passwords and Security" on the left.
3. You will be asked to answer the security questions, but you should also notice a link below the second "Answer" field offering to send reset instructions to your rescue email address that you provided.
4. Check the Inbox of your rescue email address. The email should appear within a minute or two. If it does not, be sure to check Spam. If it is not there either, you can repeat the above process to resend. Once you get the email, following the link will take you to a page where you must sign in again. After doing so, you will have the option to choose three new security questions and answers, which you may want to write down
5. After you fill in the required information and continue, you should be taken to a confirmation screen stating "Your password and security information has been saved," and then you are done.
6. The "Forgot your answers?" link will not appear if you do not have a rescue email address set up. In that case you will need to contact iTunes Support, http://apple.com/emea/support/itunes/contact.html
7. Even if you still know the answers to your security questions, it is highly recommended you add a rescue email address. To do so, log in at appleid.apple.com and click on Password and Security. Answer the questions and then click on "Add Rescue Email Address:"

I forgot the answers to my security questions and do not posses the option to send answers to a rescue email

I forgot the answers to my security questions. I have gone in circles reading over the instructions on how to retrieve them via rescue email, but I do not have that option. I cannot buy music on three out of four of my devices because of my lack of answers to the security questions. What do I do?

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a valid rescue email address, then use this procedure:
         Rescue email address and how to reset Apple ID security questions.
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
     4. Account security issues almost always require you to speak directly to an
         Apple representative to securely establish your identity as the account holder.
         You can set it up so that Apple calls you, either immediately or at a time
         convenient to you.
            1. Go to www.apple.com/support.
            2. Choose Contact Support and click Contact Us.
            3. Choose Other Apple ID Topics and choose the appropriate topic for
                your issue.
            4. Follow the onscreen instructions.
         Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                        Apple ID- All about Apple ID security questions.

I forgot the answer to my security questions and want to change the email to send the answers to

I forgot my security question answers so i went to Apple to get them but i have to answer the exact same security questions for them to send to my email and my email is also the wrong to what i have on all my other apple security things. How do I change the email so I can get the answers to my security questions?

The Three Best Alternatives for Security Questions and Rescue Mail
    1. Use Apple's Express Lane.
          Go to https://expresslane.apple.com ; click 'See all products and services' at the
          bottom of the page. In the next page click 'More Products and Services, then
          'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
          ID security questions' and click 'Continue'. Please be patient waiting for the return
          phone call. It will come in time depending on how heavily the servers are being hit.
     2. Call Apple Support in your country: Customer Service: Contact Apple support.
     3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

I have forgot the answers of the security questions and I cannot use the account which I have recently bought. I live in Iran and I cannot change the security answers

to whom it may concern
I live in Iran and have iPhone, ipad and Macbook.recently my cousin who lives in the US bought me an account.when I wanted to use it in Appstore,they asked me about the security questions which I cannot match them.Now how can I manage to change the questions or answrrs to use the credit.I followed all the ways but I could not.

Go to this support site, find your country and initiate contact with Apple per the instructions on the support site.
http://support.apple.com/kb/HT5699

I forgot my answer to my security questions and i dont have the option to change them. what do i do?

so i went to download something on my computer to be put on my ipod but i forgot my security question answers. i went to try to change them but i dont have that option so what do i do?

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(113195)

I have forgotten my answers to my security questions and I have clicked the button to send an email to reset my answers but I have not gotten the email for it. Is there another way I can reset my answers?

Can someone please help me I would like to buy music and have clicked the button to reset it more than once and I still have nothing.

Going through this website may give you the ability to contact Apple about resetting your security questions if you're unable to recall the answers.
http://www.apple.com/support/itunes/contact/

TS2446 What if you do not know your answers to your security question and cannot purchase apps what do you do?

Please help me

Hi Ginny,
Thank you for taking the time to post; I understand your frustration at having to find an alternative service. How have you been using Workspaces? I'd be happy to offer some suggestions where possible.
Since you mention using Workspaces as a repository, you might be interested in checking out Acrobat.com. While it doesn't include the any authoring apps like Workspaces does (e.g. Buzzword and Tables), Acrobat.com is a convenient tool for storing and sharing files and accessing them across multiple platforms and devices. We'll be adding features and functionality over time, so you can look forward to consistent development and maintenance on the service; as an added bonus, you can use Adobe Reader on your iOS or Android device to access the documents you have stored there.
Let me know if you'd like more information on Acrobat.com or if you have any other questions about Workspaces.
Best,
Rebecca

What can I do if I forgot the answers to my security question and I don't have a verifying account?

I'm trying to buy an app, but I have to put the answers to my security questions, and I don't temember them! And I don't have a verifying account to restablish my questions. I don't know what to do!

Try contacting the ExpressLane at https://Expresslane.apple.com and the iTunes and iTunes Store

HT5312 I cannot remember the answers to my security questions and I do not see the option to email the answers to my rescue email, although I know I have one. What do I do?

I cannot remember the answers to my security questions and I do not see the option to send it to my rescue email, although I know I have one. What do I do? I cannot use my account for iTunes until I answer the questions and I recently got $50 of iTunes from my parents. HELP!!

Are you sure that it's a rescue email address (it's not the same thing as an alternate email address) ? If you do then you should be able to go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

I currently do not remember the answer to my security questions and my rescue email is no longer active. How will I be able to make purchases without knowing either?

I currently do not remember the answer to my security questions and my rescue email is no longer active. How will I be able to make purchases without knowing either?

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT1937 Don't know my answers on my security questions and don't use the emails that u guys send the link

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