HT1937 My iPhone 4S is frozen with the iTunes logo in the middle and a small arrow pointing to it with the iPhone connector showing at the bottom

My iPhone 4S is frozen. I had it plugged into my PC all night trying to update to the new iOS 7. This morning my iPhone was frozen with a connection cord and above it an arrow pointing to the iTunes logo.

Your device is in recovery mode. You have to restore your device. See this support document. http://support.apple.com/kb/HT1808

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With brand new iphone 4s when plugging into computer itunes shows a blank page with an apple logo in top left and a small lock in the top right. right clicking iphone under devices shows only eject.

with brand new iphone 4s when plugging into computer itunes shows a blank page with an apple logo in top left and a small lock in the top right. right clicking iphone under devices shows only eject.

Having same issue here:
https://discussions.apple.com/message/19043181#19043181

TS2430 tried to do the 7.04 update on my iPhone 5 and now it has the iTunes logo stuck on screen and when I connect to iTunes it states my phone needs to be restored?? I don't want to lose all my stuff- ideas?

I tried to do the 7.0.4 update on my iphone 5 and now it has the itunes logo stuck on screen and when I plug into itunes it states my phone needs to be restored. I don't want to lose all my stuff.... ideas?

here is solution
http://support.apple.com/kb/HT1808
You have already lost it at this stage
but you have a backup of course

HT4623 I used iTunes to update my 4s which is now frozen. Picture shows the charger cord with an arrow to the iTunes logo. Computer won't even recognize that my phone is plugged in. I have tried the hard boot. Nothing works...

Please help with my iPhone 4s. I updated to OS 8 using iTunes. It had an error and no my phone is frozen. It shows the pic of the charger with an arrow pointing to the iTunes logo. I have tried a hard boot. I plug it into iTunes. My computer won't even acknowledge it is plugged in. Any tips???

Sounds like it is time to call Apple and make an appointment to take it in for them to examine it and find out what is wrong with it.

I keep getting a message my computer is not authorized with the iTunes store when I try and sync my iPad. when i go to authorize it says it is the only computer authorized. tried reauthorizing and authorizing with no luck. any suggestions

I keep getting an error message when i try and sync tv shows from my computer to my ipad. it says this computer is not authorized in the itunes store. it is my only computer authorized in the itunes store. i have authorized and deauthorized and authorized again but no luck. Any suggestions?

Click here and follow the instructions.
(91121)

Mac Stuck at Startup Screen with Grey Apple Logo,Empty Progress Bar and a Spinning wheel

Last night the electricity went out and my power surge protector was not working so my iMac just force shut downed.
So, when the electricity came back i turned on my Mac but it is *Stuck in the Startup/Boot Screen with a Grey Apple Logo,a Empty Progress Bar with stays for 1 or 2 minutes and a small Spinning Wheel which would Spin Forver! I Have tried the SMC and Pram reset but no use, i have also tried to insert my OS X Lion 10.7 Installation disk and it would not load if i hold the C Key in the Startup, I Have Managed to go to Disk Utility Through "Recovery HD" but the Volume "Macintosh HD" is Greyed out and Unmounted and i cannot repair it. There are some files that i'd like to Recover if there is a way to fix it without deleting files.
**PLEASE HELP ME FIX THIS!**
Details about the iMac:
iMac 21.5 Inch i think from Mid 2010,
OS X Lion installed maybe 10.7.2 or 10.7.3 (im not sure)

kernel
Grey screen with Metallic Apple and spinning gear
Sounds to me like your hard drive failed on you as a result of the power going out.
http://www.apple.com/support/imac-harddrive/
If your iMac is a Mid 2010 you qualify for the hard drive replacement program from Apple.
Apple has determined that certain Seagate 1TB hard drives used in 21.5-inch and 27-inch iMac systems may fail. These systems were sold between October 2009 and July 2011.
I hope I helped you with your problem.
- Brandon

How do I uninstall or reinstall itunes when the itunes.mls file is missing and won't do either without it?

How do I uninstall or reinstall itunes when the itunes.mls file is missing and won't do either without it? Have done a search for the file extension on PC and two external hard drives. Doesn't show up.

Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

HT1430 My iPhone is completely frozen. I did a hard reset about 10 times and finally the iTunes logo appeared with a plug-in showing. I can't get it to anything else. Help?

MY iPhone is completely frozen. I did a hardest and finally after 10 times it came up with the iTunes logo with a plug-in sign. It is still frozen.
WHat should I do.
MErmaid

You're not alone. I am having similar problems with my Ipod 5th gen 30gb.
When I connect it to my laptop (Vista - basic) it is not recognised by itunes. Itunes simply locks up.
So far I have tried the following to no avail:
Checked my pc's device manager - it recognises the device and says it is functioning properly.
Checked the drivers to make sure they are upt to date.
Uninstalled & reinstalled a previous version of itunes (as it worked fine before the latest release).
Reinstalled the latest itunes.
Reset the ipod.
Put the ipod into disk mode and reconnected to itunes.
Have tried to use the windows tool to scan and fix any bad sectors but it fails to complete a scan without locking that up as well.
Placed into disk mode when fully charged and then allowed the battery to drain completely. Then reconnected ipod (in disk mode)and it still is not recognised and locks up itunes.
At this point I dont really want to part with another $300 odd dollars for a new one.

HT201412 my iphone is frozen on the itunes logo with the cord on the screen?

I tried to sync my iphone and it became frozen with the itunes logo and the iphone connector on the screen. I can't turn off the phone or reset it the normal way.
Any Ideas?

It is in Recovery Mode.
Connect to iTunes on your computer and restore.

IPhone 4 my start up screen is frozen with the iTunes logo and a pic of the plug in cord..help

iPhone 4 my start up screen is frozen with the iTunes logo and a pic of the plug in cord..help

If your phone isn't jailbroken, follow the instructions in this support article:
iOS: Unable to update or restore

HT4061 my iphone 4 is frozen with the itunes logo and a plug in sign on it. i tried to restore it...waited over 1.1/2 hours since the first time it reset and restarted with only 30 min to go. it said it was done but still is frozen! help, i cant get the s

i had a third update showing on my iphone 4, i had already updated to the 07 and downloaded the second update to help fix bugs etc. the second update only took a few minutes unlike the first original update that took 4 1/2 hrs! when i saw the third updade i plugged in the phone, connected to wifi and hit update. it showed the apple sign and the bar underneath showing the progress. i left the phone to do its thing and when i went to get it about 1/2 later the phone had a itunes logo and and a picture of a charger showing. it would not do anything. it was frozen. i looked up online how to fix it. it told me to connect to itunes and then to restore. it would make sure that i could keep my contacts and pictures. the restore took 3 hrs, as it started at 78 min which actually took way longer, then when there was only 30 min left it stopped and went back to the "do you want to restore" question and i had to start all over. when it was finally done, i still have the itunes logo and its still frozen..please help!

See Here for
Unable to Update or Restore
http://support.apple.com/kb/HT1808

My phone is frozen and I can't get it to restore it is stuck with the iTunes logo and plug with the arrow. I have tried several times to restore and nothing happens.

My I phone is frozen and I can't get it to work. I have tried to restore it several times and nothing happens. All it does is show the iTunes logo with the plug and arrow. Is there anything I can do to get it to work I am in sales and need my phone. The closest Apple store is 45 minutes away
and I have appointments all day tomorrow.
Thanks in advance.
Mary

Try to force your phone into recovery mode. Disconnect it from the computer's USB cord. Turn it off if you can by holding the sleep/wake switch until you see the red slide to off. If you can't turn it off, please continue. Press and hold the home button while plugging it into the computer's USB cord. Continue holding the Home button while iPhone starts up. While starting up, you will see the Apple logo. When you see "Connect to iTunes" on the screen, you can release the Home button and iTunes will display the recovery mode message. http://support.apple.com/kb/HT1808
Then you can restore your phone: http://support.apple.com/kb/HT1414

I just tried to update my iphone 3GS to the OS 5.1.1 & it has frozen on the cord going toward the itunes logo. Despite turning it off numerous times. How do I fix the problem?

My iphone 3GS has gotten frozen while attempting to download the OS 5.1.1. It is stuck on the picture with the cord going up toward the itune logo. How can I repair
this problem?

See Here...
Unable to Update or Restore
http://support.apple.com/kb/HT1808

My ipod was updating overnight. I woke up to find the screen frozen with the itunes logo and the usb charger. I've tried hooking it up to itunes but it says I need to restore and update but I've tried to do that and it won't. What should I do?

My ipod was updating overnight. I woke up to find the screen frozen with the itunes logo and the usb charger. I've tried hooking it up to itunes but it says I need to restore and update but I've tried to do that and it won't. What should I do?

- Try placing the iPod in Recovery Mode and restoring via iTunes
- Next try DFU mode and restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

My iPhone 3gs has frozen after trying to update to 5.0.1 and will not turn on or off. Only showing the iTunes logo and the usb cable on the screen. What can I do to fix this?

My iPhone 3gs has frozen while doing update 5.0.1 I think it was. All it shows is the iTunes logo and the usb cable on the screen. I will not turn on or off. I have tried reconnecting to iTunes but nothing happens. Have held both buttons for 10 seconds etc and nothing is working! What can I do?

Here are Apple Steps: http://support.apple.com/kb/HT1808

HT1937 My iPhone 4S is frozen with the iTunes logo in the middle and a small arrow pointing to it with the iPhone connector showing at the bottom

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