HT1947 I can't pair my remote app for my iTunes music There is nothing to pair in THE device list

Can't pair remote app on library
Home sharing works
But I only need remote app for remote library functionality

yes it is conected to the same wifi network ..i can download my library from icloud from that wifi on my iphone
i did and add the firewall isseu
so itunes is added on windows firewall
my device list shows sync iphone, transfer purchases,back up , and restore from back up
i can't add the numbers from remote app
even remote home sharing doesn't seems to connect neither

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HT1947 Can you use your iPad alone for sharing iTunes music to apple tv without having your pc on?

Can you use your iPad alone to share iTunes music to apple tv without having to use your pc?

Do you have any music stored on your iPad or is it all on your PC?
If the music is stored on your iPad, then double tap the home button, swipe (left to right motion) and you will see the volume/brightness controls/AirPlay. Tap on AirPlay and select ATV. Then go into the music app

Eos remote app for iOS

The idea was great, however the development seems to be stopped on this.
It hasn't been updated since Dec of last year.
Will there be a new version of EOS Remote app for iOS?
Features I'd like to see from the upgrade (if there's any)
1) Full size image transfer
2) Video file transfer
3) Indicate if a file is already downloaded to the phone or not.
Thanks,

Hi rmpark!
Thanks for posting.
The EOS Remote App currently works with up to iOS version 7. I am not sure if or when the next version of the app will be released, or what features will be added to it, but I have forwarded your suggestions along. This feedback is very important to Canon. Please continue to check in the app store from time to time for any updated versions that may be released.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Unable to pair Apple Remote App with iTunes

I am running a Toshiba Satellite L505D-S5965 with Windows Vista SP 2. My iTunes software is 8.2.1.6, and my iPhone 3GS is running OS 3.0.1 (7A400). Both the Satellite and iPhone are connected to the same WiFi local network, and yet the App "Remote" by Apple Software is unable to communicate with iTunes to allow the entry of the four digit code to establish control of the iTunes library. Shortly after purchasing the iPhone 3GS I purchased the Satellite, but in the couple of weeks between the purchases the Remote App worked fine on my Gateway running Windows XP SP2. I have been through Apple Telephone support twice, and have really run one of the technicians through the mill researching possible solutions. I have visited an Apple Store Genius, who could find no reason for the problem. The iPhone and Remote App worked perfectly well on the store's WiFi and Mac, but his iPhone also wouldn't work with my laptop. I have been through Kaspersky's technical support system to ensure that there isn't a firewall issue. They have assured me, after reviewing logs from my laptop, that this is not the case. I even went so far as to uninstall all my Kaspersky product, but the Apple Remote App still would not function properly. I have updated the router's firmware, and checked that the laptop's wireless card is running the latest driver. At this point I can't think of anything else to try but would really appreciate any suggestions. Thanks, Steve

Monday 7th Jan.
Just to say that Apple did call me this am to discuss the problem on foot of a call I made last week.
In the meantime the remote worked with both a 2007 IMac and a 2009 laptop but not on the m-mini.
When I tried pairing this morning during the call by pressing Menu and next together it paired.
The change is very subtle, it just says paired in the advanced section of the security et sl section as referred before, with a fleeting 2 intersecting rings icon.
The big difference is that Front Row is gone....
The remote only works to a limited degree within some apps such as iTunes and iPhotos.
In theory it controls the volume in iTunes but as of now for me it doesnt....:( need to look more.
As to what the problem was:
It seems there is a set of keyboard combinations that can be used to force a reset the ID of the remote, the suggestion is MAYBE that by getting it to work on the iMac and laptop in some way reset the ID.
This stuff is WAY beyond my skill level:)
I did impress upon Apple the need to look at the issue in threads like this....
Message was edited by: qazxsw52

How can I set up a new network on my apple tv when my remote app isn't picking it up because they aren't on the same network?

How can I set up a new network on my apple tv when my remote app isn't picking it up because they aren't on the same network? The actual remote doesn't work anymore, so I've been using the remote app on my phone but now that our internet changed, I can't do anything at all. Please help!

You can't use the remote app to setup a network. If your physical remote isn't working you will need borrow another or purchase a replacement.

TS1741 I can't get my remote app to connect my iPad to my Apple TV

I can't get my remote app to connect my iPad to the Apple TV

Meanwhile, since Apple does not read these forums, I suggest we all leave comments on their feedback page: http://www.apple.com/feedback/appletv.html
That way they'll at least know a bunch of us are having this issue.
Hopefully Apple will issue a fix soon.

Can't set up FiOS Mobile Remote app for iPad

I was able to register the FiOS Mobile Remote app for iPad with my login and password but I'm not able to set it up.
I follow the instructions to
click Menu
click Widgets
click FiOS Mobile Remote
I get the following error message:
Mobile Remote
Network Error
Unable to process your request at this time.
Please try again.
If the broblem continues, please try restarting your Set-Top Box
I've turned off the power to the cable twice but still get the same message.
How can I get the app working?

I installed my new DVRs last night and tried to reactive the Mobile Remote app, but got the same error. I wonder if they're having issue with the app (so it's probably not just you).

HT1947 Apple TV (2nd gen) and Remote App - no more connection

Since updating to the latest version of Apple TV (2nd gen) and Remote App for iPhone or iPad I can't connect any more. Worked for a short moment after restarting a few times but now no more. Must be a new bug, because it always worked before updating to iOS 5.1!
I tried with an iPhone 4S and and iPad 2.

Hi and thanks for your suggestion. Unfortunately this didn't solve the issue. I tried almost everything now:
- I rebooted the WIFI rooter
- I resettled the apple TV
- I removed the cables of apple tv for a minute (I have a switch anyway to cut power off completely)
- I killed the remote app on the iPhone and iPad a few times
- I removed my account settings both on the i-devices and apple tv for home sharing a few times and activated them again
All of the devices are in the same wifi network and every device can connect perfectly to the internet.
The screen on the iPhone/iPad always just shows that I should activate home sharing on iTunes on the computer or on the apple tv with my account (what I did as mentioned above)
Any ideas, someone from Apple maybe?
Any ideas appreciated!
Markus

I just bought an Apple TV. I have found that I can only use my Ipod "remote" app for Apple

I just bought an Apple TV. I have found that I can only use my Ipod "remote" app for Apple TV products and not with my Netflix app-the Home TV icon only shows with Apple products.
I had hoped that I could use my Laptop Pro for unrelated tasks while I watch a movie-I have chosen TV only on the drop down. I dont seem to be able to seperate the two

The movies do not download onto apple TV it shows them as purchased and you need to stream them down. If you want to show your purchased music on Apple TV you need to sign up for iTunes Match.
There seem to be a few glitches with iTunes Match so i just use the computer icon to listen to music on my computer through Apple TV. If you have your Movies and TV shows on your computer this is where you will find them.
The Movies and TV Shows buttons on the main page of Apple TV show you films and tv shows you have purcahsed or cen rent or purchase.
You can also sync your Photos over as well. Method is slightly different in that in iTunes on the computer
File > HomeSharing > Choose photos to share with Apple TV

Recently updated the the apple tv remote app for my iPhone4. Now can no longer turn on the apple tv "box" on/off using iPhone app. Only thing that shows on iP screen is music library. Home Sharing is on. Any help appreciated.

Recently updated the the apple tv remote app for my iPhone4. Now can no longer turn on the apple tv "box" on/off using iPhone app as I used to do before the update. Only thing that shows on iPhone screen is music library. Home Sharing is on. Any help appreciated. Sorry if this is not exactly the right place to post this!

One clue: I have found a reliable way to solve the problem when it happens.
In my network, I have the main Airport Extreme (Gen 1) which is connected to my router, which distributes IP addresses to my internal subnet. The other two AEs (one Gen 4, one Gen 5) are set to extend the network.
When I get this problem with an AppleTV 2 that can "see" my library, but when I try to open it, it says it couldn't find the library, it seems to have to do with a change in which Airport Extreme it's talking to.
If I restart the main Airport Extreme from the Airport Utility, effectively restarting the entire wireless network, then when the network resumes, every AppleTV 2 is happy again.
Unfortuntely, the problem does seem to recur - but I'm wondering if it's because temporary interference leads an AppleTV 2 to try to connect to a different AE, and somehow that's mucking with the Home Sharing. Remember, internet access (Trailers, Store, Netflix) have no issues. Purely Home Sharing.
Adam

HT1947 Why can I not use Remote on a first generation iPad anymore?

Remote used to work well to control music on my Mac remotely. I am now tod in the App store that I need IOS 7 for it. That seems thoroughly unreasonable. Is this phased obsolescence.

I have the same issue. Frankly, I probably wouldn't have bought an Apple TV unit if I'd know that my iPad couldn't support the Remote app. It's not something that is well-publicized in the Apple TV promotional literature, that's for sure. Maybe it's in the fine print somewhere...

Remote app for iPhone not connecting correctly

I use the Remote app to connect to my iTunes library. Everything worked fine until about 6 weeks ago, when the whole thing became intermittent. Sometimes it would connect, sometimes it would not.
I have the remote app on my iPhone 4S running latest version IOS and my wife on her iPhone 3G running whatever version that model is capped at. I also now have an iPad 3. none of them connect properly but all occasionally.
The iTunes library's I try and connect to are on a Mac mini core duo running lion, a MacBook core duo running snow leopard and a MacBook pro running snow leopard. The network is a airport extreme running both a 5Ghz a standard wi-fi. the Mac mini is connected using Ethernet and wake on LAN is enabled. Home sharing is enabled on all devices
The problem is the same connecting any iPhone /iPad to any Mac computer: the mobile device is paired and sees the iTunes library but fails to connect (most of the time: occasionally it works like a dream).
The only time they connect when I want them to, is if the tunes library has been started, by playing a song. Then the app seems to work okay. In the case of the Mac mini this is tricky as I'm running it purely as an iTunes library with no monitor, keyboard or mouse connected. So I have to turn on my MacBook and screen share to the mini, play a song and THEN the remote app connects; but then it stalls and I can't turn the music off unless I screen share in again! It kind of defeats the object of having the app.
I have tried allowing connections of iTunes on the airport. All firewalls have been turned off. I have updated all the software, reset all devices. I have even rolled back to an older version of remote app. Same problem.
It seems that in using only Apple devices to connect to Apples iTunes with Apples Remote app the software is fundamentally flawed.
I'm at a loss on what to next.
Has anyone got a similar experience? And is there a solution?

As is always the case, it isn't until after I post a question about a problem that I find a solution on my own. Turns out the problem was that I was running the beta version of iTunes 10.1 and just needed to update to the official 10.1 release of iTunes. Oops!

TS1741 I cannot get the remote app for Apple tv work on either my iPad or iPhone. Home sharing is "on". Any ideas?

Why won' remote app for Apple tv work on my iPad or iPhone? Home sharing is turned on.

A frequent cause of consistent failure to enable AirPlay or HomeSharing at all, is the service being blocked on the network. Make sure your network isn't hidden, has a unique name, that MAC address authentication is disabled, security is set to use WPA 2 Personal and that there is only one router/device acting as a DHCP server and providing NAT services.
Make sure your router/computer allows access over the following ports
Port
Type
Protocol
Used By
80
TCP
HTTP
AirPlay
443
TCP
HTTPS
AirPlay
554
TCP/UDP
RTSP
AirPlay
3689
TCP
DAAP
iTunes/AirPlay
5297
TCP
Bonjour
5289
TCP/UDP
Bonjour
5353
TCP/UDP
MDNS
Bonjour/AirPlay
49159
UDP
MDNS (Win)
Bonjour/AirPlay
49163
UDP
MDNS (Win)
Bonjour/AirPlay
Refer to your router manual/manufacturer for any settings that are specific to that model.
Another frequent cause of consistent failure to enable AirPlay or HomeSharing at all, is security software, in many cases configuring it correctly, disabling it or even uninstalling it can help, but in some cases the security software can cause problems that simply reconfiguring, disabling or uninstalling cannot reverse.
If you are consistently unable to activate AirPlay, have tried all the steps in this article and have security software installed on your system, you might benefit from contacting its provider or participating in any online forums they run to discuss the matter with them

Music does not play on Iphone when using the Remote app for Itunes , is this normall.

Hi all,
I am using the remote App for ITunes on my IPhone 5,I can get the phone to operate
ITunes perfectly but there is no audio coming from the phone, I am having a party and I
want to play the same playlist throughout the house without having it up at full volume.
I was hoping to leave the laptop downstairs and plug the IPhone into a stereo upstairs.
If this is normal ...........
Is it possible to load the playlist on to 2 computers , and have them playing the same music
simultaneously.
Any suggestions please

See http://discussions.apple.com/thread.jspa?messageID=9926596

Remote app for iPad Wont show songs but iPhone Will

Hi All
I have a Strange problem with airport Express and airtunes
From my iPad 4.2.1 running Remote app for iPad if i search for an artist, like Gary Moore, it shows the artist name, but when i Press the name it doesnt display the songs with this artist, it says no songs found.
But if i use the same app on both my iPhone 4 and my iPod touch, and do the same search and Press the artist name, it shows All the songs that i have with this artist
Both the iPad and the iPhone connects to the same airtunes library, on the same machine with iTunes 10.1?
Does anybody have any ideas of what is wrong
I have tried to reinstall the app on the iPad, but that diednt work, i have tried to delete the library on the iPad with no luck
Aby help would be apreciated
Sincerely
Carsten Larsen
mac mini Mac OS X (10.6.3)

I know this is an old question, but I had the same problem and found the solution somewhere else and thought I'd post it here as this thread comes up when googling for the answer.
It appears as though any songs without an "Album" don't appear. In iTunes select all songs without an album, right click and select "Get Info" and give them an Album name (e.g. "Unknown" or "Singles"). This might also apply to songs without other tags.

HT1947 I can't pair my remote app for my iTunes music There is nothing to pair in THE device list

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