HT201195 I am not able to redeem my itunes gift card. It says that it has not properly been activated. I have had this card for over a year is it expired?

I am not able to redeem my itunes gift card. It says that it has not properly been activated. I have had this card for over a year is it expired?

Ask the people at the store the gift card came from or the iTunes Store staff for assistance.
(110287)

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Just downloaded iTunes to new dell laptop, tried syncing my iPhone get an error message: "this iPhone cannot be used because the Apple Mobile Device service is not started". What does this mean? I have had this phone for over a year..

Just downloaded iTunes to new dell laptop, tried syncing my iPhone get an error message: "this iPhone cannot be used because the Apple Mobile Device service is not started". What is the issue, had this phone over a year??

I had this problem before. I like to disable extra services to speed up my computer and I disabled the Apple Mobile Device service and had to re-enable this.
You can do that by going Control Panel>Administrative Tools>Services. Once you have gone to the services window, look for Apple Mobile Device and right-click. Select "Properties". There should be some information about the service as well as the label "Startup Type" with a drop-down menu beside it. If it says "disabled", that is your problem; Change the selection to anything except disabled (Automatic is easier and ensures that you can sync as soon as itunes opens).
If this doesn't work, I would look into your anti-virus' settings. Good Luck!

When I open iWeb it does not "Highlight" the New site or new page options. It ahs had this issue for over a year! I have tried uninstalling and re-installing it. What do I do? It opens the tutorial video, then when you close it, nothing else is clickable.

When I open iWeb it does not "Highlight" the New site or new page options. It has had this issue for over a year! I have tried uninstalling and re-installing it. What do I do? It opens the tutorial video, then when you close it, nothing else is clickable.

Open iPhoto, select a couple of photos and use the Share ➙ iWeb ➙ Photo page menu option. That has jump started iWeb for others. I could take a couple of tries.
If that doesn't work try the following:
1 - delete the iWeb preference file, com.apple.iiWeb.plist, that resides in your
User/Home()/Library/ Preferences folder.
2 - delete iWeb's cache file, Cache.db, that is located in your
User/Home()/Library/Caches/com.apple.iWeb folder.
Click to view full size
3 - launch iWeb and try again.
OT

Why are messages in my outbox and not being sent on my iphone 5. I have had the 5 for over a year and never had this problem before.

why are messages in my outbox and not being sent on my iphone 5. I have had the 5 for over a year and never had this problem before.

Text messages or emails?

HT1937 I have the Simpsons Tappit on my Iphone but I cannot no make it connect,do I delete and reinsall? I have had this game for months and do not want to lose my data! Please help x

I have the Simpsons Tappit on my Apple IPhone but it will not now connect! Do I delete and reinstall and do I lose all my data? I have had this app for months! Please help x x x

The lock button on my iPhone5 has also started acting up. Extremely annoying. I have to get it replaced, but I've dropped my phone once and there is a scratch on the top left corner of the phone, so I'm not sure what the warranty says about this situation.

Please can anyone help me to download some apps for my iphone .. i am simply not able to log in to the itunes store , when i enter my apple id it says that it has not yet been used with the itunes store

please can anyone help me to download some apps for my iphone .. i am simply not able to log in to the itunes store , when i enter my apple id it says that it has not yet been used with the itunes store

Ok, you should generally only get this when you are converting your ID to an iTS account for the first time.
Sign into iTunes with your Apple ID and you should get this.... IRC once you agree or accept it's now an iTS account and you wont get that again.

Error message saying this device cannot be used because Apple mobile device service is not started. What does this mean and how do I start service....had these devices for over a year now??

When I tried to sync my iphone 4 and ipad in iturnes, an error message popped up saying this device cannot be used because Apple Mobile Device service is not started! What does that mean and how do I start service? I've had these devices for over a year and update and sync regularly and have never seen this message before!

I got that message yesterday. I'm new at this so don't know if this is the correct solution but it worked for me. I reset my iPod by holding the 2 buttons down until the apple appears AND I restarted my computer. After that everything worked.

I received LR 5 for Christmas but have not downloaded it yet on my computer. I have had LR 3 for about 4 years. I am due to buy a new computer soon but need to know how many licenses/downloads I will get before downloading LR 5 on my current computer. I

I received LR 5 for Christmas but have not downloaded it yet on my computer. I have had LR 3 for about 4 years. I am due to buy a new computer soon but need to know how many licenses/downloads I will get before downloading LR 5 on my current computer. I may also purchase a laptop in the next year so that would require 3 licenses altogether (current iMac, future iMac, future macbook).

You have one license.
You can download and install it on an infinite number of computers, as long as it is only installed on two of your computers at any one time, and in use on only one computer at any given time.
So in your case, current iMac, that's would mean its installed on one computer, no problem. Future iMac and future MacBook ... so if you uninstall from current iMac and install on Future iMac and future MacBook, it's now installed on two computers at a time, no problem, as long as you're not using Lightroom on both simultaneously. And if after that, you got two new computers and uninstalled Lightroom from the previous two, you're still good, it's only installed on two computers at any one time.

Everytime I try to install 64 bit ITunes on my window8.1 it says that it has not installed properly.

Everytime I try to install 64 bit ITunes on my window8.1 it says that it has not installed properly. I don't know what can I do, or where do I go next. Please help, I am lost.

I have a similar question. I am trying to install 64-bit iTunes on Windows 7 Professional. I click on the download button and specify some folder in which to save the installation file, iTunes64Setup.exe, and Apple thinks it has downloaded iTunes64Setup.exe, but that file is not where I asked for it to be put (or anywhere on my hard drive, if I search for it). I have tried downloading to many different places, both with and without requesting news, updates, special offers, etc., and have had no luck at all with anything I tried. This is extraordinarily frustrating and I have wasted a lot of time. Please help me get iTunes64Setup.exe onto my computer somehow. Thank you.

I fainted and fell while holding my iPad and the screen cracked; it still works fine. It's just cracked. I have had this iPad for less than a year so it is still covered under warranties. Does this apply? If not how much to fix the screen?

I fainted and fell while holding my iPad and the screen cracked; it still works fine. It's just cracked. I feel horrible, it was a gift from my brother. have had this iPad for less than a year so it is still covered under warranties. Does this apply? If not how much to fix the screen? Please help

If you want a short list of third party repair options, here you go.
iPad Repair & Screen Replacement Services
http://www.ifixyouri.com/16-ipad-repairs
RepairZoom iPad Repair
http://www.repairzoom.com/ipad-repair.html
Mission Repair
http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
iGadgetResQ
http://www.igadgetresq.com/ipad-repair/

I have just required a second hand mac and when I try to download a song or import a cd to iTunes an error notice says that I am not priveledged to make changes? The preference settings and apple I'd seem to be ok. How do I fix this?

I have just required a second hand mac and when I try to download a song or import a cd to iTunes an error notice says that I am not priveledged to make changes? The preference settings and apple I'd seem to be ok. How do I fix this?

Greetings,
I've never seen this issue, and I handle many iPads, of all versions. WiFi issues are generally local to the WiFi router - they are not all of the same quality, range, immunity to interference, etc. You have distance, building construction, and the biggie - interference.
At home, I use Apple routers, and have no issues with any of my WiFi enabled devices, computers, mobile devices, etc - even the lowly PeeCees. I have locations where I have Juniper Networks, as well as Aruba, and a few Netgears - all of them work as they should.
The cheaper routers, Linksys, D-Link, Seimens home units, and many other no name devices have caused issues of various kinds, and even connectivity.
I have no idea what Starbucks uses, but I always have a good connection, and I go there nearly every morning and get some work done, as well as play.
You could try changing channels, 2.4 to 5 Gigs, changing locations of the router. I have had to do all of these at one time or another over the many years that I have been a Network Engineer.
Good Luck - Cheers,
M.

HT201209 I have purchased two 3 packs of £10 iTunes grift card and it says that it has not been properly activated, what do I have to do?

I have purchased two 3 packs of £10 iTunes grift card and it says that it has not been properly activated, what do I have to do?

What you normally should do when you have an iTunes card that has not been activated is go back the retailer from whom you purchased the card and discuss the problem with them. They should either correctly activate the card or give you a new one. If they refuse to help, as some retailers do, or you don't know or can't get to the retailer, go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store. They will ask for a scan of the front and back sides of the card as well as a scan of the receipt
Regards.

HT1766 I have had this i-phone almost a year and the last update crashed it. I back up to i-cloud but this is not a new phone. How do I get into set-up to restore from i-cloud?

I have had this i-phone almost a year and the last update crashed it. I back up to i-cloud but this is not a new phone. How do I get into set-up to restore from i-cloud?

From your OLD computer...
Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Full Details Here > http://support.apple.com/kb/HT1751
Also see this migrate iTunes library post by turingtest2

Droid razr maxx calendar does not show up on gmail calendar even though it says that it has synced?

droid razr maxx calendar does not show up on gmail calendar even though it says that it has synced?

I had this same issue. I solved it finally by downloading the free "official" google calendar disabling the phone calendar app (Google Calendar - Android Apps on Google Play) and disabling the phone calendar. Then you need to choose your gmail account to sync with your calendar app. Now my entries on the phone are showing up on my PC.

I can receive texts from one contact but when I reply she does not receive the text. It does not say delivered when the text is sent but does not say that it has not been sent.

One of my long standing contacts cannot receive texts from me. I can see them from her. We both have iPhones . We have been texting for years.
My outgoing message is sent as iMessage and stays blue. It does not say delivered but it does not say that it has been unable to send.

Hello LaurenCheerio,
The following article provides some additional troubleshooting that may be helpful in getting your messaging issues sorted.
iOS: Troubleshooting Messages
http://support.apple.com/kb/TS2755
Cheers,
Allen

HT201195 I am not able to redeem my itunes gift card. It says that it has not properly been activated. I have had this card for over a year is it expired?

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