HT201209 Hello! I can't redeem my card. On its box it says "prepaid cards have no value until activated at the register" What should i do? Thank you

I tried to redeem my card but it says that the way i did it is invalid. Please helm me with it

Are you able to take it back to the store that you bought it from and ask them to activate it properly ? If not then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

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