HT201210 I am getting an error message 3014

I am getting an error message 3014 when I am updating software can someone help me ?

http://support.apple.com/kb/TS3694#error3014
Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
Update to the latest version of iTunes.
Verify the computer's date and time are accurate.
Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
Test restoring while connected to a known-good network.

Similar Messages

  • HT201210 I am getting an error message 3014 when trying to restore my iPad, help?

    I am getting an error message #3014 when I try to restore my ipad from the new itunes.  I also just downloaded and installed osx.  help?

    http://lmgtfy.com/?q=iPhone+error+code+2003

  • TS3694 I am trying to restore my iphone and keep getting the error message 3014?

    I am trying to restore my old iphone for my daughter and keep getting error message 3014 - my itunes has the latest version uploaded?

    Have you looked here?

  • HT201210 i keep getting an error message 505? what is this?

    i have a 2nd generation i touch and every time i try to update the operating system i get the error message -1.  But if i try and put any apps on it
    it comes up with an error message 505 what does this mean??

    Error -1
    Attempt to restore your iOS device two more times. If the issue is still unresolved, the device may need service
    The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar
    Also see:
    -1 error
    -1 error too
    Also, if you get it fixed you can update your 1G to 3.1.3 by:
    Purchasing iOS 3.1 Software Update for iPod touch (1st generation)       
    https://buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/touchLegacyLandingPage

  • HT201210 I keep getting a error message when I try to open itunes on my computer.  It says runtime error R6034.  I have unistalled and re-installed and keep getting the same message.

    the error message reads Runtime error programC:\program.file\itunes\itunes.exe  R6034 Application has made an error has made attempt to load the C runtime Library incorrectly. Please contact the applications support team for info.  Can anyone help with this?

    Follow the instructions of tt2 in: https://discussions.apple.com/thread/5822086

  • HT201210 I am getting an error message 2003 as the reason why itunes cannot restore my iphone. Any advice would be greatly appreciated

    HI
    I tried installing ios7 via itunes. It took a back up of the iphone no problem, then installed ios7. When I went to restore the iphone the last back up was not the one done today. When i tried to restore it I got and error message 2003 which is not listed on the useful information list of error messages.
    I would realy appreciate it if anyone could throw some light on what has happened and suggest anything that might help
    thanks

    Well, it is indirectly addressed in that list.  These suggestions should assist:
    Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on)
    If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you're using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that doesn't resolve the issue, try the USB issue-resolution steps listed for Error 1604 above. If the issue persists, it may be related to conflicting security software. If the errors persist on another computer and known-good USB cable, the device may need service.

  • TS3694 Upgrade an iPod Touch to iOS6 getting error message 3014

    I am trying to upgrade an iPod TOuch 4 Gen to iOS6.  I get the error message 3014. I tried all the suggestions on the refered webpage but still get teh mesage that it can't restore the iPod.

    See this Discussion...
    https://discussions.apple.com/message/16477908#16477908

  • I tried to update my iPAD & I just keep getting an error message

    I connected my iPAD to my laptop to back up as i hadn't done it for about 3 weeks. I connected to iTunes & began to sync the iPAD then the iPAD screen went blank.
    When I try & turn the iPAD on it just comes up with the cable sumbole & a message 'connect to iTunes.
    When I connect to iTunes it tries to do a recovery/restore it tries & the timer bar fills up, then I get an error message 3014, unable to restore your iPAD.
    It was working fine up until I tried to sync it :-(
    I have tried;
    turning off & on using the home button & power button reset
    amending my security on the PC
    Updating iTunes
    all to no avail. I went into the iSolutions shop today who were less than helpful!
    Is my iPAD completely dead or can it be salvaged??? My iPAD is 4 days over 2 years old
    I hope aomeone can help me please
    Thanks
    Tori

    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
    Update and restore alert messages on iPhone, iPad, and iPod touch
    http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/TS1275
    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694
    If you can’t update or restore your iOS device
    http://support.apple.com/kb/ht1808
     Cheers, Tom

  • HT201210 I am trying to restore factory settings on my old iphone 4 so i can do the trade in program but i keep getting error message 3014 and i have tried all trouble shooting tips and nothing is working does anyone have any advice?  Thank you

    I am trying to restore factory setting on my old iphone 4 so i can send it back to my wireless company for the trade in program.  I keep getting error message from apple 3014.  I have tried all troubleshooting tips and still get the error message.  Does anyone have any tips?  Thank you

    I've tried a lot of the stuff mentioned at that link and elsewhere, modifying host files etc. trying to downgrade my iPhone 4 back to 5.1.1 no luck , apple has locked up 5.1.1 for my phone and iPad . one post said I'm "stuck with iOS 6" darn I should have been more careful. I have the 5.1.1 Ispw on my MacBook its a permissions thing I don't understand. I'll post when I find a way around it and I will . iOS 6 took away most of my AirPlay functionality . to hek with iPhone 5 I'm starting to look at android. big bummer apple

  • HT201210 I get an error message to reinstall itunes what do I do

    I get an error message to reinstall itunes what I do to get it reinstalled?

    Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
    Update to the latest version of iTunes.
    Verify the computer's date and time are accurate.
    Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
    Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
    An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
    Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
    Test restoring while connected to a known-good network.

  • HT201210 When I am trying to upgrade my iOS version I am getting an error message saying " the iPad software update server could not be contacted", I also get an error message prior to that which says the certification of the server is invalid

    When I am trying to upgrade my iOS version I am getting an error message saying " the iPad software update server could not be contacted", I also get an error message prior to that which says the certification of the server is invalid?

    Temporarily disable any security software on the computer and try again.

  • HT201210 Just replaced the battery in my iPhone 4S.  Before doing so I backed-up then wiped the phone.  Now when I go to restore it, it gets about 3/4 done and that is when I get an error message, "Code 1." does this mean I fried it??  :-(

    Hello,
      Just replaced the battery in my iPhone 4S.  Before doing so I backed-up then wiped the phone.  Now when I go to restore it, it gets about 3/4 done and that is when I get an error message, "Code 1." does this mean I fried it??

    Hey joshuafromisr,
    If you resintall iTunes, it should fix the issue. The following document will go over how to remove iTunes fully and then reinstall. Depending on what version of Windows you're running you'll either follow the directions here:
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    http://support.apple.com/kb/HT1925
    or here:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    http://support.apple.com/kb/HT1923
    Best,
    David

  • HT201210 i get an error message saying that a session could not be started.

    i am using an iphone 3g. i am only trying to get the iphone to work as an ipod. it has been reset and when i try to restore it i get an error message saying that cant continue with activation at this time try again later. i am trying to fix that rror by updating the iphone. that is when i get the error stating that they cant start a session.  i tried a couple fixes but i dont know how

    Same - with latest Itunes version 10, iphone 3gs, ipad 2 and new ipad all on iOS6. Tried rebooting attached, not attached, even reinstalled itunes. same problem - will sync fine but refuses to backup or restore. Windows 7 also. Itunes bug since the last version 10. Also restarted the Apple Mobile device service to no avail.

  • HT201210 I'm trying to restore my iPhone, but get an error message 'the iPhone cannot be restored, the device cannot be found.  How can I resolve this?

    I'm trying to restore my iPhone, but get an error message 'the iPhone cannot be restored, the device cannot be found.  How can I resolve this?

    iOS: Unable to update or restore

  • HT201210 Ios6 will not download I get an error message it worked fine on my iPad I have the iphone4

    I cannot update my iPhone 4 ios6 I get an error message frustrated any help appreciated

    dont do it!!! wait until apple has this all worked out!  took forever for me to get my phone to restore.  had to uninstall all antivirus software from pc andd turn off firewall.  apparently something blocks itunes to where it cant restore your phone

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