HT201210 i am trying to update my wifes phone and something keeps crashing and it will not update.  this is getting frustrating.  can someone login to my computer and fix this.  i tried updating this on saturday morning and my wireless modem kept crashing

i tried updating my wifes phone on saturday morning.  my wireless modem kept crashing and it restored her phone and it is blank.  i cannot get it to upload anything so the phone is useless.   can someone help

No one on this user to user forum is going to log into your computer to help you. Why would you want a stranger in your stuff anyway?
My suggestion is to take the phone to the nearest Apple Store and let them restore the phone for you. Then get your Internet problems sorted before trying to update any other iOS devices.

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