HT201210 my phone was droped in water. i have changed my battery and it still doesnt turn on! it only starts up when i plug in the charger ? what is wrong

my phone was droped in water. i have changed my battery and it still doesnt turn on! it only starts up when i plug in the charger ? what is wrong

Sounds like the battery is dead. Take it to Apple and ask them to check it out for you.
Allan

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My iPhone 5 with iOS 6.1.3 keeps crashing when the battery is only 45%.it goes dead then says the phone is dead,but when I plug in the charger it turns on instantly and the battery is 45%.please help someone!

My iPhone 5 with iOS 6.1.3 keeps crashing at 45%!when my iPhone nears 45% from a full charge it suddenly says the phone is 20% then 10% then 1% and then it goes dead.when I plug in the charger instead of waitin a few minutes for it to turn on,it instantly turns on and says the battery is 45%!this is OK at home where I can keep the charger plugged in but what about when im on the go?PLEASE HELP!!!

This is most likely faulty battery. Make Genius reservation or set up service and take or send to Apple for resolution under Warranty.

HT201412 my phone will no longer charge, when i plug in the charger the phone says - charging is not supported by this accessory.

My i phone3GS will no longer charge - when i plug in the charger the phone says "charging is not supprted with this accessory"

do you have any other chargers? is it the charger that came with the phone? is it giving the same issue when plugged into the computer and into the wall? do you have an apple store near you to try the chargers there? can you buy a new charger at target or something? have you rebooted the phone?

I have been tring to get on FaceTime, all day. I have changed my password, and I still can not get in. I was on it last night, and today, it says to check modem. The internet is working and I still can not get in.

I am trying to use FaceTime, a lady, and it does not work. It worked, last nite.

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netwhttp://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-wonhttp://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading-http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
iPad: Issues connecting to Wi-Fi networks
http://support.apple.com/kb/ts3304
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asphttp://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxEhttp://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
~~~~~~~~~~~~~~~~~~
Using FaceTime http://support.apple.com/kb/ht4319http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/http://www.apple.com/ca/ios/messages/
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Set Up Alert Sounds
http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3
Extra FaceTime IDs
http://tinyurl.com/k683gr4http://tinyurl.com/k683gr4
Troubleshooting Messages
http://support.apple.com/kb/TS2755http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htmhttp://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Fix Can’t Sign Into FaceTime or iMessage iOS 7
http://ipadtutr.com/fix-login-facetime-imessage-ios-7/http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.htmlhttp://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457#19087457https://discussions.apple.com/message/19087457#19087457
Send an iMessage as a Text Message Instead with a Quick Tap & Hold
http://osxdaily.com/2012/11/18/send-imessage-as-text-message/http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.htmlhttp://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
How to Receive SMS Messages on an iPad
http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.htmlhttp://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/http://www.apple.com/support/systemstatus/
 Cheers, Tom

Why does my phone have to vibrate twice when I plug in the charger

I have had an iphone 5 for about a year now and I am very disappointed with Apple and will be changing to a different phone as soon as I can. The fact that apple makes the phone vibrate twice when I plug in a third party charger is obsurd. The apple charger is much worse and breaks sooner than the thrid party charger, but since apple want to make money they are forcing a notification that says this charger may not work properly (actually works better than apples charger) and causes the double vibrate.
They also failed in reconizing a computer, as I have to verify that I trust my home computer everytime I plug it in, also causing a double vibrate. It can't remeber that it has been plugged into this computer many times?
Very disapointed in apples ability to live up to the high end cost of their devices and I will definetly be switching to a different device (which has also made me decide to not buy other apple products)
It would be nice if they would address this problem as it affects every iphone and is a huge negative to ergonomics and functionality of the product.

Update to the latest drivers:
http://support.apple.com/kb/DL907

The screen on my iPhone 4 turned black while i was using it-it was not dropped or damaged in anyway. The phone itself is still working as it comes up in itunes when I plug the phone into my computer, but the screen is completley black. What can I do?

The screen on my iPhone has gone black while I was using it. It just "shut off". The phone is still working as I can hear/see it when it plugs into the computer, but the screen just wont turn on. I've tried the soft reset "holding down home and lock screen" and i've tried to restore settings. I went to the apple store and they said I had to send it to my provider (in another country) but my phone contract has run out.
Is there a way to fix this?
If not, is there some way apple can replace the phone? It's less than 2 years old. Surely the screen shouldn't just give out like that.
Thank you

You wrote...
' What can I do to solve this'
What have you tried...?
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...

I have an IPhone 4, and I wanted to reset it, but couldn't do it via computer because the "find my IPhone" was turned on. So I went to ICloud Find My IPhone and just erased my phone from there. The was acting weird but I finally got to a black scre

I have an IPhone 4, and I wanted to reset it, but couldn't do it via computer because the "find my IPhone" was turned on. So I went to ICloud > Find My IPhone and just erased my phone from there. The was acting weird but I finally got to a black screen with the spinning circle. And it won't advance. I can't just hold the sleep button and home button down because my sleep button is broken! Any help? I have reset my phone before.

Hello cwypyski,
The link below provides information on and can also assist with setting up service for your iPhone to have your Sleep/Wake button repaired.
Service Answer Center - iPhone
http://support.apple.com/kb/index?page=servicefaq&product=iphone
All my best,
Allen

Long story short. plugged i phone into my computer and my sons itune acct. came up ithought it was mine and hit restorenow i have all his stuff and mine is gone. turns out i never backed up. Help

Long story short. plugged my i phone into my computer and my sons itune acct. came up ithought it was mine and hit restore now i have all his stuff and mine is gone. turns out i never backed up. Help. I have a new ipad which had 238 photos and it only would share 190 with my phone. I pretty much just deleted his stuff, reset to dfault to get my clock and calendar back. The biggest problem now is my old icons show up but wont launch so I figured I coul delete them then re install them but HIS apple account keeps showing up with his account info. How do I change that to get my name and password back on there?
Stupid I know but I cant take it back.

Hi there cz1959!
I'm sorry to hear about the loss of your data. It sounds like you need to sign into your own Apple ID again on the iPad, then download your previously purchased iPad apps again. We have an article on how to do exactly this, and it can be found right here:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Also, you may want to consider signing up for a free iCloud account and turning on automatic backups. This will allow you to back up your iPad in the background and without connecting to a computer, so that this issue of data loss will be minimized if this sort of issue ever happens again:
iCloud: Backup and restore overview
http://support.apple.com/kb/ht4859
I hope this information helps resolve your situation. Thanks for using the Apple Support Communities!
Cheers,
Braden

HT4623 I have an iPhone 4s and I attempted to update my device's iOS to 7.0.2. The download was successful but when I tried to install the software, it asked me to connect my device to iTunes. I did but my phone failed to load: ERROR 4013. What to do?

I have an iPhone 4s and I attempted to update my device's iOS to 7.0.2. The download was successful but when I tried to install the software, it asked me to connect my device to iTunes. I did but my phone failed to load: ERROR 4013. What to do?

Hi there KrisonCastillo,
I would recommend taking a look at the troubleshooting steps found in the article below.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
-Griff W.

Phone wasn't plugged in and receives a message that my phone hasn't been backed up in 30 weeks. I usually get a message that my iCloud is full when I plug it in. But it was 4 in the morning and it just sent me a message out of the blue.

Phone wasn't plugged in and receives a message that my phone hasn't been backed up in 30 weeks. I usually get a message that my iCloud is full when I plug it in. But it was 4 in the morning and it just sent me a message out of the blue. Is this normal?

Try a reset:
Hold the Sleep and Home button down until you see the Apple logo.

My iPhone 4s is stuck on a black screen that shows a USB cable connecting to iTunes. The phone will not turn on and the iTunes logo as I described only shows up when I plug the phone into the charger or my computer. I have tried the reset in restore mode

My iPhone 4s is stuck on a black screen that shows a USB cable connecting to iTunes. The phone will not turn on and the iTunes logo as I described only shows up when I plug the phone into the charger or my computer. I have tried the reset in restore mode as well as the DFU? mode and it still will not work. I have the latest version of iTunes on my Mac. My error code was 2002. I also tried it on my laptop (windows 8.1) and none of the above worked. My error code on my laptop was 02. The phone is through Verizon and it has absolutely no damage. It was working fine up until this and I have been trying to fix it for 2 days. Please help! I am unsure of what version the phone was currently running on before this because I have another iphone that's my primary phone and have not used this one in about a month. I do not believe it was updated to IOS 7.

Your iPhone is in recoverty mode at the moment so to possibly get it back up and running you would need to do a restore as you have been trying. Follow the steps in the article below for the specific error messages you have been receiving. If after following all steps the issue remains book an appointment at a local Apple Retail Store to have the iPhone evaluated.
Resolve specific iTunes update and restore errors

My iPhone 5 screen is black and will not come back on. The phone still works when paired with my vehicles Bluetooth what's wrong with it, and can I fix it?

My iPhone 5 screen is black and will not come back on. The phone still works when paired with my vehicles Bluetooth what's wrong with it, and can I fix it?

I have a similar problem. I restored my iPhone 5 to the latest available OS. After completing the process the phone never restarted. The phone was fully charged when I restored it but now refuses to charge past the red battery icon. I have been able to get the phone in UFD mode several times and have been able to load the new OS on the phone. The Apple logo does come on and the software fully loads. iTunes tells me the phone will restart but never does. I left it to charge all night but it never appeared to load the battery. This morning I went to the Grand Central Terminal apple store for help. A woman at the store plugged the phone in but it never charged. She absolutely refused to believe that I got my phone in UFD mode and loaded any software on. I don't think it is a battery issue. The only solution I was given was to buy a new phone. Repairing it was out of the question. At this point the phone is completely useless. Thanks in advance for the help.

Hey guys, i get the message "Your Apple ID was deaktivated" I have changed my password and the pay method too but nothing happens

Hey guys, i get the message "Your Apple ID was deaktivated" I have changed my password and the pay method too but nothing happens

After resetting your password have you tried logging out of your account on your phone by tapping on your id in Settings > iTunes & App Store and then logging back in to see if that 'refreshes' the account on it and if it then works ?
If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

My ipod was sst up/registered using my mac computer. Unfortunately, it was plugged into a pc and all my songs, pics, etc were erased. Now when i plug it into my mac to sync it, my ipod doesn't even show up in the source list. I can't restore it. Any ideas

My ipod nano 4th generation was set up/registered using my mac computer. Unfortunately it was plugged into a pc and all my files, (song, pics, etc) were erased. When I plugged my ipod into my mac to sync it again, it wouldn't even appear in the source list. I can't even click on it to restore it. It's simply not there. Any ideas on how I can get it to appear in my source list and sync it again using my mac? Suggestions would be greatly appreciated! Thank you!
Steve

Which OS & iTunes versions do you have?

My phone is lost. When I use "find my phone", it says that my phone is "offline". It has a charged battery and I hadn't turned it off.

My phone is lost. When I use "find my phone", it says that my phone is "offline". It has a charged battery and I hadn't turned it off. When I call my number it immediately goes to the voice mail. Does that mean someone has found it and turned it off? What should I be doing. I have used icloud to lock and send a message to my phone but if it is offline does that do anything? HELP!!

Welcome to the Apple Community.
It may be that someone has turned it off or it may be that it has been lost in an area where there is no reception. The best thing that you can do, is contact your provider and let them know that you have lost your phone, and change your iCloud password at My Apple ID

HT201210 my phone was droped in water. i have changed my battery and it still doesnt turn on! it only starts up when i plug in the charger ? what is wrong

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