HT201210 When trying to restore an i pod touch  - i receive an error after the restore has started

When trying to restore an i pod touch - I recieve an unknown error (1611).  We have retried the process a few times with the same result.

Error 1611
This error typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service.
The "device may need service" means a hardware problem. in that case make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

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