HT201269 if your i phone 5 screen was destroyed but phone still works how do you transfer contacts and photos form old phone

My i phone 5 screen shattered yesterday, but phone still works.  Is there a way I can still retrieve my contacts and photos from my other phone?

Yes, if it's an iPhone that support iCloud and the photos are in the iPhone 5 Camera Roll.
The other photos albums should be in your photos library on your computer.

Similar Messages

  • HT4910 when using i cloud, how do you transfer pictures and contacts to new i phone?

    When using i cloud on my i phone, how do you transfer contacts and pictures to new i phone?

    Sync your contacts, calendar and other data on your old phone with your iCloud account by turnining sync on in Settings>iCloud.  Then back up your old phone to iCloud.
    When setting up your new phone, restore it from the backup of your old phone.  Then sign into your iCloud account and turn on your data syncing and your contacts, calendars and other synced data will appear on your new phone.

  • I dont get sound for videos, games and music but ringtone still works. When i press volume buttons on side of phone i only get the picture of the nell and no little dots underneath. This is on my iphone 4s and ipad. It happened at the same time.

    I dont get sound for videos, games and music but ringtone still works. When i press volume buttons on side of phone i only get the picture of the nell and no little dots underneath. This is on my iphone 4s and ipad. It happened at the same time.

    Recurring theme with the 4s losing alerts except for the phone ringing.  Most complaints seem to center on the 7.1 upgrade.  The fix is dodgy, putting in a charger, playing a you tube video then pulling out the charger and wiggling it until you get the sound back.  When you get the sound back, the volume buttons start to work again.  Alternate solutions involve cleaning the docking port with a toothbrush, running a pick over the electrodes etc.

  • HT201269 how do i transfer my apps from an old phone to a new one

    how do i transfer my apps from an old iphone to a new one

    If you need to keep the app data, i would suggest making an icloud backup, then restoring from that backup onto the new phone
    if you don't need to app data, you can transfer the purchases to itunes on a computer and sync them to your new phone, or you can just go on your new phone to app store > updates > purchased > then click the clouds next to each app to download them to the phone

  • How do I transfer contacts from MacBook to I phone 6

    How do I transfer contacts from MacBook Air to I Phone 6

    Hello Sm1942, 
    You can sync your contacts in one of two ways. The first way is to use iTunes to sync them over and you can find the option in the Info tab to sync them. The other option is using a syncing service like iCloud and you can set that up on both on your iPhone and your MacBook Air. For information on how doing either option, the articles below will get you going. 
    Sync your iPhone, iPad, and iPod with iTunes using USB
    https://support.apple.com/en-us/HT201253
    Set up iCloud
    https://www.apple.com/icloud/setup/
    Regards,
    -Norm G. 

  • My wifes old phone showed it was backed up to Cloud. How do I find it?, My wifes old phone showed it was backed up to Cloud. How do I find it?

    My wifes Samsung Charge lost all her messages a few weeks ago then 90% of her Contacts disappeared Monday.A month or so before that she tells me (now) her Backup Assistant started to fail and report an Error 10 message.  I went and got her a new S4 yesterday. The guy at the VW store said there was no issue with activating it. Before doing so I had used Backup Asst (tried but failed) then the Cloud to backup her photos, etc. Now where do I find that? When I went to My Verizon all I find is my phone info? Am I missing something? Is there someplace where her data might be sitting that I missed? Otherwise, how can I move over the stuff on her old phone to her new phone.....

        new2android,
    Congrats to your wife on her new phone! You can go to verizonwireless.com Then My Verizon/Manage and Store Media.  This will have her information that is needed.
    RobinD_VZW
    Follow us on twitter @VZWSupport

  • How do you transfer pictures and Videos from your phone to your laptop

    I have filled up my IPhone with pictures and videos, How can I transfer to my laptop.

    As you probably now understand, using iTunes to sync photos to a phone is designed in a way that the originals should always remain on the computer; i.e., the phone is not meant to be a backup for the computer. You can use 3rd party software to copy them from the phone back to the computer but the ones not originally taken on the phone are likely to be lower resolution than the originals. Following is one 3rd party software that claims to transfer iTunes synced photos. There may be others.http://www.wideanglesoftware.com/touchcopy/feature/features_photo.php

  • How do I transfer contacts from iCloud to my phone?

    The Apple guy at the store moved all my contacts to iCloud and restarted my phone. Now all my contacts are gone from the phone but are still in iCloud. How do I get them back on the phone?

    Hi
    I just figured out how to restore contacts from icloud....
    Try this if you already have the contacts tab turned on in iclouds on ur phone settings...& it still have no contacts:
    Go to icloud.com - contacts
    bottom left hand corner is the gear icon which is settings - then select all
    This selects all your contacts then go to export as tv card or something like that
    A window pops up asking u to save - save onto ur computer where u can access easily
    go to ur email, compose new email & attach the saved contact list that u just saved onto ur computer
    on ur phone open mail, then open ur email with the attached contacts
    open the attached contacts - at the top it will say ' add all contacts' select that
    then it will pop up 'create as new contacts' or 'merge contacts'
    i selected create as new contacts as iphone 4 deleted all my contacts from my phone
    after a while it downloaded all my contacts back onto my phone which I double checked by entering the contacts app from my iphone
    so happy i got all my contacts back yay! i had over 400!!!

  • HT201471 I have an ipad 4th generation and my screen cracked but it still works how can I fix this

    Hep please

    The standard 1-year Apple Care warranty only covers defects in materials and workmanship, not damage due to accidents.
    Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
    Out-of-Warranty Service
         If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace (Apple doesn't repair) your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below. (The replacement will most likely be a refurbished iPad in a brown box, however, it has a new screen, back and battery.)   
    iPad model
    Out-of-Warranty Service Fee
    iPad mini
    $219
    iPad 3rd, 4th generation
    $299
    iPad 2, iPad
    $249
    A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in US dollars and are subject to local tax.
    Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPad that has failed due to contact with liquid may be eligible for out-of-warranty service. See http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
    Make a Genius Bar Reservation
    http://www.apple.com/retail/geniusbar/
    You may can get the iPad repaired at 3rd party repair sources for less $, however, any remaining Apple warranty will be voided.
    iPad Repair & Screen Replacement Services
    http://www.ifixyouri.com/16-ipad-repairs
    RepairZoom iPad Repair
    http://www.repairzoom.com/ipad-repair.html
    Mission Repair
    http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
    iGadgetResQ
    http://www.igadgetresq.com/ipad-repair/
     Cheers, Tom

  • HT201302 how do i transfer my info from my old phone to my new one

    hoe do i transfer my info from my old I phone to my new one

    See http://support.apple.com/kb/HT2109..

  • How can i transfer muzic or photos from android phone to iphone 4 using blutooth?

    I tried to transfer photos from droid phone to my iphone. They get paired with each other but transfer of photo get failed. I required help.....

    No. With iPhones, data transfer is not possible via Bluetooth, except peer-to-peer between 2 iOS divices running the same app.

  • My iPod nano (newest version) screen lights up but does not work how can I fix this?

    Need help please!!
    I have an iPod nano, the newest version, it turns on, noticeable by a light that appears however it doesn't show the icons etc that the tactility of the iPod nano offers.
    Does anyone know how to fix this?
    Any help would be greatly appreciated,
    Thank you for your time

    Did you already try to reset the iPod?
    How to reset an iPod nano (6th generation)
    Press and hold the Sleep/Wake button and Volume Down button simultaneously for at least eight seconds or until the Apple logo appears. You may need to repeat this step.
    If the above step did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep. Try resetting the iPod while it is connected to power.

  • I purchased CC Photography (I was charged) but PS still says it's a trial (expired) and purchase does not show up in my account. Ideas?

    Do you have any idea why?

    Update: it required an hour or so for the payment to be recognized. Now it works.

  • How do i transfer my music from my old phone to my new phone, How do i transfer my music from my old phone to my new phone, How do i transfer my music from my old phone to my new phone

    I got a new iphone and im trying to transfer my music to the new iphone i backed up my purchases on itunes but how do i get in on my new phone

    Connect the iPhone, select it in iTunes and select what you want to sync.

  • HT201269 How do I transfer my info to my new phone if it was clicked to set up as a new phone instead of clicked to restore from icloud

    how do I transfer my things from my old phone to my new phone if at set up it was clicked to set up as a new phone instead of restore from icloud

    Settings > General > Reset > Erase All Content and Settings
    Go back and set up the device, this time tap Restore From iCloud

Maybe you are looking for