HT201272 I bought PDF expert $9.99 for my ipad. When I tried to download to my iphone 5 , they tried to charge me one more time. Any solution?

I bought PDF expert $9.99 for my ipad. When I tried to download to my iphone 5 , they tried to charge me one more time. Any solution?

There are two separate PDF Expert versions on App Store: PDF Expert for iPad and PDF Expert for iPhone. PDF Expert for iPad differs from iPhone version and both versions are not free.

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I just got tOhe iPhone 4Gs today and had contacts and photos uploaded from another phone synced new phone with iTunes for music and accidentally restored it so all my old iPhone stuff is on the new one is there any way to fix this

I just got tOhe iPhone 4Gs today and had contacts and photos uploaded from another phone synced new phone with iTunes for music and accidentally restored it so all my old iPhone stuff is on the new one is there any way to fix this ?! Please help !!!!

Could you be more specific about what exactly do you want to fix now?

I purchased Adobe Acrobat Pro XI for my iMac (Mavericks 10.9.4), downloaded it and have attempted to install it 10 or more times. I have done all the usual maintenance steps (repair permissions, repair disk, etc) and it still won't install. All goes well

I purchased Adobe Acrobat Pro XI for my iMac (Mavericks 10.9.4), downloaded it and have attempted to install it 10 or more times. I have done all the usual maintenance steps (repair permissions, repair disk, etc) and it still won't install. All goes well until the installer gets to "Running Package Scripts" then it stalls or hangs up and does not finish the installation. It runs and runs and runs. It never finishes. I wind up having to force quit the installer. Can anyone point me in the right direction?

Hi jtento ,
Kindly enable the Root Account for the MAC and then try the installation there (in the root account). Please find below the URL to enable the root account.
OS X Mavericks: Enable and disable the root user
Thanks,
Vikrantt Singh

HT2589 Why did the App store make me purchase Pages again? I already bought Pages, Keynote and Numbers for my Ipad and I want to download them on my Mac Book Pro and they aren't in the purchases tab.

Why did the app store make me purchase Pages again? I already bought Pages, Numbers and Keynote for my Ipad and want to download them onto my Mac Book and they aren't in the purchases tab. I thought I would try clicking on the buy button for Pages, thinking, it would say I already purchased this app, but it didn't. Where are all my purchases? I used the same Apple ID I use for all my Apple devices. Help! I really don't want to buy them all again.

The version of Pages, Keynote and Numbers for the Mac will be different than the iOS version and will require a separate purchase.

HI I just bought a house computer and for some reoson when I want to download Flash Player it gets stuck on the 50% I do everything it instructs me to, but it gets stuck on the 50% please help????

It does not let me download Adobe Flash Player. It gets stuck on the 50% an dI do everything that it instructs me to do and still it gets stuck on the 50% . Pleae hepl me uggh.... Its a home computer Mac Mini 2.5 ????

Hello,
Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive & clear caches.)
Reboot & try, any change?

I just bought the new HDMI cord for the IPad, it works good but a small potion of the TOP and the BOTTOM is cut off. It doesn't seem to do it for movies. My monitor is a 23 IN' acer s series.

I just bought the new HDMI cord for the IPad, it works good but a small potion of the TOP and the BOTTOM is cut off. It doesn't seem to do it for movies(although I can't really tell. My monitor is a 23 IN' acer s series. I just installed the drivers for my monitor with no change. I think I have a CD somewhere for my monitor maybe it has some kind of program in there that can help me. I can post a picture if I need to. Thanks

No work around that I know of.
Apple Feedback http://www.apple.com/feedback/

I just bought the student plan for photography but when I go to download photoshop and lightroom, it says "download trial" instead of "download". Is that correct??

I just bought the student plan for photography but when I go to download photoshop and lightroom, it says "download trial" instead of "download". Is that correct??

Sign in, activation, or connection errors | CS5.5 and later
Mylenium

I updated my iPod and it erased everything i had on it. How do i retrieve the songs that i bought from the iTunes store? when i try to download/buy them again they tell me i have already purchased them do i want to buy them again?

I updated my iPod and it erased everything i had on it. How do i retrieve the songs that i bought from the iTunes store? when i try to download/buy them again they tell me i have already purchased them do i want to buy them again? I have authorized my computer but none of them are in my music now.

You buy one and only one download.
It is your responsibility to move/copy/backup your music.
Certainly you did not update your ipod without making sure that you had transferred anything purchased on the ipod to your computer and included it in your regular backup copy of your computer.

I have ad Apple ID on my iPad , when I use the apple on my iPhone for the first time, I put in my Apple ID for the iPad, didn't work. Need to create a new one. Why? How can I just use my iPad ID on my iPhone?

I have ad Apple ID on my iPad , when I use the apple on my iPhone for the first time, I put in my Apple ID for the iPad, didn't work. Need to create a new one. Why? How can I just use my iPad ID on my iPhone?

Hi kamfong,
Went to Settings where?
If you want to use your exisiting Apple ID on your iPad, you need to:
1. Go to Settings>iTunes & App Store and sign out the new ID, and then sign on the old one
2. Go to Settings>iCloud, scroll to the bottom and delete the iCloud account, and the sign back onto iCloud using the old ID
You still have not indindated why you are saying that using your old ID originally "didn't work". What do you mean by that? Did you get some sort of error when you tried to sign on with your exisiting Apple ID?
Cheers,
GB

After update my iPad 2 with IOS 6.0.1 the botton mute and sound + doesn't work...any solution for this??? Thanks

After update my iPad 2 with IOS 6.0.1 the botton mute and sound + doesn't work...any solution for this??? Thanks

There are numerous reports of this issue happening on iPhones. It may be a glitch that will need a new update. Some find that a full shut-down and restart fixes that problem, but not always.

Hi, please help me , i get notification about a new update for my iPad when I do the instal for the new version it is asking me for a passcode but which passcode may I have to enter? Because when I enter my gmail passcode it is call me that my pass fail

Hi, please help me , i get notification about a new update for my iPad when I do the instal for the new version it is asking me for a passcode but which passcode may I have to enter? Because when I enter my gmail passcode it is call me that my passcode is failed

The passcode you need to enter is the passcode you set on your device. It is the passcode that you enter when you turn on your iPad or awaken it from sleep after and Auto lock.
If you do not know or remember your password and did not store it somewhere then you will have to restore your device.
http://support.apple.com/kb/HT1212

Do I have to buy Acrobat before I can get Adobe Reader? I have an ID and password for Adobe, but when I try to download Adobe Reader it asks me for a password I don't have.

Do I have to buy Acrobat before I can get Adobe Reader? I have an ID and password for Adobe, but when I try to download Adobe Reader it asks me for a password I don't have.

vivianp45768349 wrote:
I don't have a system. It's my personal computer.
You do. Your system is either Windows or Mac (or maybe a couple of other less popular choices) and a version of one or the other.
When you set up your machine, you were asked for an administrator user name and password. You need both of these to install software.

TS1702 i have already purchased docs to go for my iPad when i tried to update from my mac they deducted 1$ why

pl let me know as i have already purchased docs to go for my iPad when i tried to update from my mac they deducted 1$ why

Did you add or change your credit card details when downloading it ? If so then it's probably a store holding charge which should disappear within the a few days (though as it's now the weekend it may take a day or two longer) : store holding charges.

My ipad connects to the wifi for email but when i try to download a game it says the game is over 100 mb and will not download until you connect to wifi

My ipad connects to wifi for email but when I try to download a game it says the game is 100mb and has to connect to wifi to download? It also won't connect to icloud to download photos?

It's trying to download when you are connected via cellular. Turn cellular Off and then connect via wifi.
 Cheers, Tom

I have a 2006 imac (intel) w osx 10.4.11 and need to update for new ipod touch? software updates says up to date, but itunes requires 10.5 or higher? any solutions?

i have a 2006 imac (intel) w osx 10.4.11 and need to update for new ipod touch? software updates says up to date, but itunes requires 10.5 or higher? any solutions?

i have a 2006 imac (intel) w osx 10.4.11 < Tiger
It's not just iTunes you need to update...
You need to upgrade to Leopard v10.5.8 at the very least in order to sync, restore, and backup an iPod touch.
See iPod touch system requirements here.
Leopard is available from Amazon here.

HT201272 I bought PDF expert $9.99 for my ipad. When I tried to download to my iphone 5 , they tried to charge me one more time. Any solution?

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