HT201272 I keep getting an error saying the file is corrupted when I try to download a purchase
I am trying to download a song I purchased from the iTunes store and I keep getting an error stating the file is likely corrupted and to try again. I have the latest iTunes version on my Windows7 machine. Any help would be great.
I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not downloading properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)
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Thanks for helping out, but I already tried these steps.
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Welcome to the Apple Community.
Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
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That's it - what more can I say?
If there are problems with updating then best is to download the full version and uninstall the currently installed version.
Download a fresh Firefox copy and save the file to the desktop.
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version.
* Do not remove personal data when you uninstall the current version.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
See also
* http://kb.mozillazine.org/Software_Update (Software Update not working properly) -
Anybody any ideas?
Never mind sorted it out lol. Somebody did a system restore of a week or so. I had done the update during that time and it was lost. Just redownloaded itunes from the internet and its working fine now.
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Hi,
I think there are some internet problems. If you use a (wireless)-router, maybe a reset will work. You can reset the router by pressing a button on the router itself. Try again downloading firefox.
If this doesn't work, download firefox from another computer and safe it on a USB flash drive.
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http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
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why is it when i try to download a purchased song i get a error saying a problem with the artwork then will not download.
Hello okley
If you are having an issue with your purchased music, check out the following article to report the issue.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Thanks for using Apple Support Communities.
Regards,
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