HT201272 I lost my itunes library, now i tried to retrieve the music i purchased from apple and i am only getting part of it!

Cant retrieve the music i purchased from apple videos etc,
I called cust service she want me to pay 49 us dollars for a tech support I told her i dont need tech support i do need my files that i purchased available for download, she insisted I hang up.
I need help from you guys, I am student full time so no extra cash to pay for apple bills.
regards

Sue,
I recommend an external drive to maintain your music.  All your purchases are held in iCloud...so redownloading should be easy.  Also, Home sharing is a great way to transfer to a new computer, but in the case of hard drive failure your options are limited.  Home sharing is specifically for transferring to another pc.  Good luck!

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