Since I updated my phone and installed itunes on my new laptop, none of the songs I purchased from itunes will work. NOT HAPPY.

Since I last updated my phone and installed itunes on my new laptop, all the songs I purchased (and spent alot of money on) wont play on my phone or itunes on my laptop.

thanks for the reply
it looks as though i have to download them all again because next to each song on both my phone and laptop there is a cloud with a red arrow.
i installed the itunes, then plugged my phone in and followed all the instructions- the itunes on my laptop shows all the songs but still has the cloud symbol

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