HT201272 I wanted to download a purchase that I had for a while now but when I went to the purchased nothing was showing up

So I opened the App Store to get to the purchased app and I've haven't had this problem before but the purchases weren't showing up

Have you also tried closing the App Store app via the iPod's multitasking bar and seeing if it works when you re-open it ? Double-click the home button to open the taskbar, and then swipe or drag the App Store app's screen from there up and off the top of the screen to close it, and click the home button to close the taskbar.
Another thing that you could try is a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot.

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I downloaded som short films, legally. And Firefox shut down, and i had to start over again, but when i went back the short films was no longer on the list and I want to ask how ican get them baack ?

It was alot of small films in approximatly 10-20 minutes and it was alot of them, and i dont want to go back between the websites to start download them again because that took a lotof time.

If it happens again the make sure that you aren't suppressing website colors.
Make sure that you allow pages to choose their colors and that you haven't enabled High Contrast in the Accessibility settings.
*Tools > Options > Content : Fonts & Colors > Colors : [X] "Allow pages to choose their own colors, instead of my selections above"
*https://support.mozilla.org/kb/Options+window+-+Content+panel
*http://kb.mozillazine.org/Website_colors_are_wrong
*http://kb.mozillazine.org/Websites_look_wrong

When I open my iBooks my books are there I can open and read, but when I go to the store nothing is showing up so I can't search or purchase new books

WHen I open my iBooks all of my books are there I can open them and read, but when I try to go to the store nothing will come up, I can't do any searches it appears that there is no connection. I have tried uninstalling and reinstalling but nothing works!

Basics from the manual are restart, reset, restore.
http://manuals.info.apple.com/MANUALS/1000/MA1565/en_US/iphone_user_guide.pdf

I'm editing a wedding that I shot for a family member but when I play it in the viewing window the top of it is cropped off but I can see the whole image in the project strip. will the whole image transfer when I make a dvd or will it crop the top ?

I'm editing a wedding that I shot for a family member, But when I play it the top of the image is cropped off in the veiwing window but it shows the whole image in the project strip. When I make a DVD with it transfer the whole image or will it be the chopped off image and how do I make sure it is the whole image ?

What version of iMovie are you using?
For 9.09..
If the image is not 720p, you might have to crop it to have freehand control over which bit gets cut off.
How to crop it...
In the project window hover your cursor over a section of the clip in the bottom right corner as seen below:
Click on the cog and open up Cropping,Ken Burns and Rotation.
Click on Crop and drag and set to where you want it to be cropped, then click Done. (Because mine isn't 720p, iMovie automatically makes it so I cannot include the black border. If you do not mind this click Allow Black.)
Glad if this helped! Please rate up.

I purchased a movie english version but when I went to play it it was in french how can I change to English???

I purchased a movie english version on my ipad2 but when I went to play it it was in french how can I change to English???

Hi dougy scrooge,
It's great to hear that your problem got resolved.
You can reach out to us if you have any other query in the future.
We would be happy to help you.
Regards,
Anubha

HT204406 Hi, Although I had iunes downloaded on my pc & been using for a while now, today I've been prompted to download itunes again. This has been successfull except that 65 songs that I had previously in my library are now no longer able to play, the m

Hi, Although I had itunes downloaded on my pc & been using for a while now, today I've been prompted to download itunes again. This has been successfull except that 65 songs that I had previously in my library are now no longer able to play, the message informes me that the original files could not be found. Yet these songs are still on my ipod after being syncronised and I can play them on my ipod. Please advise how I can find the original files on my pc.
Thank you
Carol

I would copy over the entire thing if you have room. With iTunes 10.4 though, you can download any previous iTunes purchases you have made in the past with your current iTunes account. While in iTunes, look at the left hand side of your screen and select "Purchases" and look at the bottom right corner of the screen and select "Download Previous Purchases". If you have an iPhone, iPod and/or iPad...you can do the same thing from each device. Nice new feature...just remember that those ripped CDs need a back-up!!! Enjoy...

I already have a CC account through my educational institution but it did not include the Lightroom mobile. So now, apparantly, in order to get Lightroom mobile I have to purchase the PS/LR photographers package but when I went to do it I was told that I

I already have a CC account through my educational institution but it did not include the Lightroom mobile. So now, apparantly, in order to get Lightroom mobile I have to purchase the PS/LR photographers package but when I went to do it I was told that I already have a CC account. What am I to do?

I think all you have to do is go to the App Store and download Lightroom mobile onto your mobile device. You don't need another package in order to get it.

My PC Windows 7 harddrive crashed. I have a new harddrive. But i lost all my CD's that i had burned onto iTunes. They are all still on my iPhone 4s, but when i sync, only the purchased songs will import. Is there anyway to retrieve them

My PC Windows 7 hard drive crashed. I have a new hard drive. But i lost all my CD's that i had burned onto iTunes. They are all still on my iPhone 4s, but when i sync, only the purchased songs will import. Is there anyway to retrieve them? Thanks!

Restore your library from your most recent backup (you do keep regular backups, I hope). If the hard drive is in any way salvageable it may be possible to mount it in an external enclosure, connect it to your PC, and retrieve data from it even if it is not functioning as a primary OS drive (if you don't have the kit necessary to do this, your local PC repair shop may be able to help). Failing that, you can always recreate your library by re-importing your CDs.

My iPad says when i try to download a movie that i don't have enough memory, but when I check I have plenty for the movie and more. What can I do? Also, I can't completely sync to iTunes, when i try it waits at waiting for items to copy forever.

My iPad says when i try to download a movie that i don't have enough memory, but when I check I have plenty for the movie and more. What can I do? Also, I can't completely sync to iTunes, when i try it waits at waiting for items to copy forever.

Delete some stuff to make room on the device.
iCloud is not local storage and has nothing to do with your situation.

I recently subscribed to Acrobat XI after the trial expired but when I went to activate it I was asked for the serial number. I only have the order number on the invoice. How do I get the serial number for the trial software that is on my computer?

I recently subscribed to Acrobat XI after the trial expired but when I went to activate it I was asked for the serial number. I only have the order number on the invoice. How do I get the serial number for the trial software that is on my computer?

Please do not try to send attachments in mail responses to forum messages. Please return to the forum and click Reply. You can then use the CAMERA icon to add your pictures. Looking forward to seeing what is wrong with your license screens - the general advice is simply to sign in, and everything is done. Make sure you use the SAME Adobe ID that you used to purchase, and check your account details to be sure the subscription is active.

I've been using my cell phone number to imessage from my ipad for a while now, but yesterday I got signed out of I message and when I signed back in, I didn't get the option to use my number, only my email adress. How can I fix that?

I've been using my cell phone number to imessage from my ipad for a while now, but yesterday I got signed out of I message and when I signed back in, I didn't get the option to use my number, only my email adress. How can I fix that?

Hey bill.rizzo2,
Thanks for the question. I understand your phone number is missing on your iPad as an option for iMessage. The following article provides steps to resolve this issue:
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
Phone number missing on iPad or iPod touch
If your phone number isn't listed on an iPod touch or iPad, follow these steps:
1. Update to the latest version of iOS.
2. Verify that you're using the same Apple ID that you're using on your iPhone.
3. On your iPad or iPod touch, sign out of your Apple ID in the following locations:
    - Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
    - Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
4. Sign in to your Apple ID with FaceTime and iMessage.
If your phone number still isn't listed, follow these steps:
1. Sign out of your Apple ID on all iOS devices, including your iPhone, in the following locations:
    - Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
    - Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
2. Sign in to your Apple ID on your iPhone.
3. When activation is complete, your Apple ID and all verified email addresses should be visible in Settings > Messages > Receive At and Settings > FaceTime.
4. Sign in to your Apple ID on your other iOS devices.
Thanks,
Matt M.

Ok I just recently bought an album on itunes, the songs arent showing up anywhere, but when i go into the purchased section on itunes it says "downloaded". Whats the problem?

Ok I just recently bought an album on itunes, the songs arent showing up anywhere, when i go into the purchased section on itunes it says "downloaded". Whats the problem?

Perform a "hard reset" on the device by pressing down and holding the home button and the sleep/wake button for up to 30secs. until you see a black screen with the Apple logo, then release.
Then test to see if it solved the problem.

I have an iphone 4s and about a week ago i loaded a bunch of my music cd's onto it! Yesterday i tried to add about 10 more cd's! And now i go to the music icon on my phone and it shows all the albums but when i click on the album a sceen shows up that say

I got this phone a week ago and was able to put about 15 albums on it! Yesterday i went to add 10 more to my iphone 4s and all the albums show on the menu but when i click on the album tthe next sceen tells me i can buy this album at the apple store! All the albums are in my library i just cant get them back on my phone! And all the albums that were on my phone are also doing the same thing with the screen that says i can buy these from the apple store!

So after looking a bit closer i have noticed that when i have the phone plugged into the computer it shows the songs but when i dont have it plugged in and i go so the song icon on the bottom of the music menu screen it says i have no songs!

I get my messages, it shows that there are 6 int he inbox, but when i click to see them, nothing shows up. wherever i click, nothing gets available to read.

I hit get new mail from pop.gmail. it shows that it is getting the new messages. but when i try to open inbox, nothing shows up. so frustrating.

Please make sure your settings are correct [http://kb.mozillazine.org/Using_Gmail_with_Thunderbird_and_Mozilla_Suite Mozillazine: Using Gmail with Thunderbird]
You can also try to right click on the folder of emails and click Properties > General Information > "Repair Folder".

HT1311 im borrowing a friends ipod touch and want to add apps to it. i signed into my apple account but when i go to the app store it still asks for my friends password even though my apple ID account is signed in. any help?

I'm borrowing a friend's iPod touch until I get another phone and I want to add some apps. I deleted all the apps that weren't needed and then I tried to add some of the apps that I need. I switched the Apple ID account on the iPod and the iCloud account to my own along with all the other apps (Facebook, Google+, Twitter, Instagram, Skype, mail, YouTube, etc.) When i go to the Apple app store and try and update or download a new app it still asks for the old password. How do I get it so when I try and download new stuff it asks for MY password?

It is showing updates because your machine is tied to the original purchase and will remain so until you wipe the drive.
As you purchased it used and the seller obviously did not do what he was supposed to do and that is erase the hard drive and reinstall the original system, you will run in to far more difficult problems when you need to reinstall for whatever reason. The new licensing requirements are that any mac is sold with the original OS - any OS or app obtained at the app store is NOT transferable and the buyer needs to purchase their own license. That means you will not be able to reinstall the OS.
At some point, you will need to try to get either the original install disks (from the seller or Apple) and wipe your drive and reinstall. Then you can download your own licensed copy of Mavericks and any apps you want.

HT201272 I wanted to download a purchase that I had for a while now but when I went to the purchased nothing was showing up

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