HT201272 My purchases on the game Sims Freeplay are not coming through,it says to contact apple support, I don't know what to do?
I am wondering if you can help me my Purchases are saying they are Unavaliable on the SIMS FREEPLAY it says to come and contact apple support
You can contact iTunes Support via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Similar Messages
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I have already verified my account on iTunes, but when I try to make a purchase from the App Store it says to contact iTunes Support to verify transaction. What do I do?
You do exactly that. Contact iTunes Support. it could be as easy as the wrong address on the billing account. But call them/
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For some reason every time I try to buy something from the App Store I receive a message that says to contact apple support and I can't purchase anything what should I do?
iTunes Support -
http://www.apple.com/support/itunes/ -
I'm trying to buy crystals on my game and it keeps saying please contact apple support and I've already tried turning off my phone and called my back and signed in and out of my iTunes account, nothing works please help
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users on these forums, we won't know why you are getting the message) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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Trying to make a purchase on itunes and keep getting prompted to verify account information. I've done this and when i click done, it says to fix errors; i repeat the process then it says to contact apple support. Any ideas or other experiences with this? I've had this happen before and it got resolved after i called them and it took a few days, not very convenient. The same thing happened when I was just trying to update my account info with a new billing / account address.
ThanksYou will need to do what it says, contact iTunes Support. These are user-to-user support forums, if you thought you were contacting Apple by posting here. Go here:
http://www.apple.com/emea/support/itunes/contact.html
to contact the iTunes Store.
Regards. -
I tried to purchase a free app, but a window continues to pop up saying that my Apple ID has been disabled. What do I do? I tried resetting my password but that did not work.
ThanksAre you able to download the app using your apple ID on a computer? If it is saying your apple ID is disabled that could mean apple had seen fit to disable it for some reason. Check to make sure you don't owe and money on your account or anything.
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i cannot purchase anything on my iPhone 4 with iTunes it's telling me to contact Apple Support
You will need to do what it says, contact iTunes Support. These are user-to-user support forums, if you thought you were contacting Apple by posting here. Go here:
http://www.apple.com/emea/support/itunes/contact.html
to contact the iTunes Store.
Regards. -
Ok I bought my iPhone 4S 5 months ago and these recent weeks I have had problems with the battery dying at 50% like completely shutting off meanwhile it has 50% battery I don't know what to do please help
I couldn't find the edit button on my original post so I am posting an update here.
I have gone through more apps and have had good luck on all but one more. And it's not that the app doesn't work, I am talking about the Yahoo Weather app, It works fine, but when you swipe between cities the screen lags a bit and it sometimes doesn't move between pages the way it should. On iOS 7.1.2 it was smooth as butter but on iOS 8.0, not so much. I will post a note in the app store to let them know. I really like the Yahoo app better than the new stock app.
I have been going through my games and they all work fine. Angry Birds (Original and Stella), Canabalt, Minecraft, Bejeweled 2, Silly Walks, PopWords, Doodle Jump, Deep Green all seem to work just fine.
Starbucks app works as it should.
I will stop back again next week after I have had the weekend to play with it in detail and post my thoughts again. -
I just got a new iPod touch 4th generation and I'm trying to connect to my router and my iPod says, 'Cannont find network.' I don't know what to do! No other networks come up on the list so I can't 'tag' along with thier wifi. Please help. I need advice.
What type network is yu router set up for? The 4G iPod can only connect and see 2.4 GHZ networl like B, G and the 2,4 GHz N. There is also a 5 GHz N but the iPod will not even seethat network.
See:
iOS: Troubleshooting Wi-Fi networks and connections
iOS: Recommended settings for Wi-Fi routers and access points -
I have been using Macromedia Contribute 3 to maintain my website so my needs are pretty simple. But I would like to upgrade but don't know what to download. I want the new software to handle my existing website without a lot of challenges. What do you recommend?
Hello,
There is no upgrade path available from Macromedia Contribute 3 to Adobe Contribute 6.5. However you can buy the latest version of Contribute which is 6.5 from the link mentioned below.
http://www.adobe.com/products/contribute.html
Regards,
Rajeev -
Hi! I can't save my projects to the creative cloud... When I try to upload them to the cloud it shows a message of no connection. I'm connected, so I don't know what to do, can someone help me?! I'm using Photoshop touch for iPad iOS 7 thanks!!!
No I was not!!! I had to answer a lot of questions after my first time at the cloud!!! Now everything is all right!!! Thanks a lot!!!!
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I've downloaded the free pixel bender plugin for my mac (it says toolkit) for cs5 but I don't know how to put it in my filter list, can someone walk me thru it please?
Copy it in the respective plug-in folder.
Mylenium -
I tried changing my payment and billing info the way the website told mev to but it still says please contact apple support, so what do I do now?
You will need to do what it says, contact iTunes Support. These are user-to-user support forums, if you thought you were contacting Apple by posting here. Go here:
http://www.apple.com/emea/support/itunes/contact.html
to contact the iTunes Store.
Regards. -
hello apple community i had just updated my iphone 4 to the newest ios version 7.0.6 and my iphone is getting no reception i don't know what to do please help me !!!!!!
Hi Shohambox,
Please the first thing you should do is to restart your device. Go the sleep wake button and hold down on it for 4-5 seconds waiting for the 'slide to shut off' message to appear. Once the device is turned off go ahead and restart the device. If this does not resolve the issue then go to the area on the front of your device to the app that reads 'settings' from settings>general>reset>reset network settings. Clicking on reset network settings will not erase any data only will reset the network settings apart of your iphone., Once the reset has completed you will then need to go back to settings to wi/fi and plug in the name and password of your wi/fi prior to using it.
Good luck, Friend. -
I have recently baught a iTunes gift card and I try to type in the code and it says it's invalid and I don't know what to do? Could anyone help?
No one here can help you. Contact iTunes support:
http://www.apple.com/support/itunes/
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