HT201272 refund please

Hello, I am writing this email in order to get refund amount for motion x gps application . i have purchased this app to see hows the performance . I am sorry but did not like that app . please process my refund back to my credit card. Name : biren b shah country : canada. please contact me at 519 566 4990

You do not get a refund because you do not like it.
There are no refunds.
All sales are final

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Hello Dear Adobe, I just mistakenly subscribed Adobe ExportPdf annual plan, I am requesting refund please. Sorry for any inconvenience that I made. I am looking immediate respond from you.

Hello Dear Adobe, I just mistakenly subscribed Adobe ExportPdf annual plan, I am requesting refund please. Sorry for any inconvenience that I made. I am looking immediate respond from you.

Hi samirb24627542,
You haven't caused us any inconvenience, and I would be happy to help you get that straightened out. I see that you just signed up today, so I won't be able to process a refund until tomorrow. I'll make a note of your account, and make sure to take care of that for you tomorrow.
Best,
Sara

The conversion to Word doesn't work as well as I hoped. Can I get a refund please.

Can I get a refund please?

Hi kemckee123,
I'm sorry that the subscription didn't meet your needs. It looks as though your subscription has already been canceled, and a refund has been processed. For your reference, here is the order number for the return: AD013600518
Best,
Sara

Subscription refund please

Hi, I wrote in my diary for today to cancel my subscription as the free trial was due to end but you already took the payment this morning and at least a day early I think. I would like a refund please as have no use for the subscription and have not budgeted for this payment. Surely there should have been an email letting me know my free trial was about to end?
Hope this can be rectified and my account refunded.
thanks.

Hey there,
To get a refund, please contact Skype's Customer Services as following:
https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service
BR,
Marilyn
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My 6 year old made some charges on game apps and I would like a refund please

my 6 yr old made charges on my acct. playing games. I would like a refund please for I didnt authorize them.

Your chances are slim to none for getting a refund I think. You should just log out of the apps store and only log in when you want to purchase something.
Edit: Here are the refund policies: http://www.apple.com/legal/itunes/us/terms.html#GIFTS

I subscribe accidentally to iTunes match, how can I have refund please !

i subscribe accidentally to iTunes match, how can I have refund please !

hi,
....... I guess I can't import it straight to iTunes Match ........
well that is exactly the contrary of what the late Steve Jobs promised in the keynote about iTunes match.
" ...... adding ones own CDs would then take a few seconds than rather 2-4 minutes ....... "
as I own some 1400+ CDs I thought match would be the solution.
and I hoped that there would be different match fees - like it is in the cloud.
I don't want to runt about a deceased persons promises but Apple Inc. should at least try to honor its founders words ....
if that feature will not be implemented rather sooner than later I will cancel match - it was the only reason why I was waiting for it since the very day of its announcement .

HT1918 Hello! I Have very much problem with programs App Store! Refund please money too my account!!! Xilisoft dvd maker 7 don't work,Adobe Premiere editor 11 don't work!!! I fear purchase content out of App Store!!!

Hello! I Have very much problem with contents and programms App Store! Refund please me money to account!
1.Xilisoft DVD Creator 7 Dont Work
2.Adobe Premier Editor 11 Dont Work
I fear purchase yet programms out your App Store!!!!! Realy!!!
Wery Much ''go begging'' refund money Adobe Premier Editor 11! Best Regrads,Alexandr Cherepennikov! Sorry,wery bad my english!

We are fellow users here on these forums, you're not talking to iTunes Support (this is the iTunes Store forum), nor Mac App Store Support.
You've tried deleting and redownloading those programs, and tried contacting their developers ? If you have, and you haven't had a reply, then you can try contacting Mac App Store Supportv via this page : http://www.apple.com/support/mac/app-store/

Double-charged, 3 support tickets in and still trying to get refund, please help!

Could someone point me towards an Adobe support manager/supervisor with an email address? I believe the support chat employees may be causing more issues than resolution in my case.
My issue: On 12/26/12, attempting to reactivate an existing subscription, I was double-charged and ended up with two active subscriptions (the re-activated one and a new one). I have spent the last 3 weeks attempting to get this corrected to one active subscription and the second charge refunded, and it appears that on 1/03/12 I received an email saying that I was being refunded, but a couple weeks later I still see no funds in my bank account.
What should I do? I feel like I'm on this wild and crazy goose chase to get my $80.46 back. Every time I open a support ticket (I'm on my third one right now) I end up calmed by statements of 'I truly understand your problem' and then no follow up or resolution, the support technicians don't seem to comprehend me, leaving me very confused and frustrated, it's a mess!
The last person (a couple hours ago) said he couldn't help me and that he would escalate the issue - At this point, would I be best off to ask my bank if they can cancel one of the two charges? I'm digging around for a support email, in an attempt to circumvent the live chat technicians and get to someone who will understand me, but I can't find any way to get support from Adobe outside of that horrible live chat system.
I just sent the following complaint through the BBB:
When I re-activated my Creative Cloud subscription on 12/26 I ended up with two charges on my credit card and two active subscriptions. I needed 1 active Creative Cloud subscription, but ended up with 2. Since then, I have opened 3 support tickets to fix this, and the whole ordeal has turned into a nightmare.
- The first ticket was opened the very next morning explaining the problem and requesting the the duplicate charge to be cancelled.
- The second ticket was opened another day later to ask when the refund would come through and to let them know I was concerned that my account showed both subscriptions still active. I was shocked when the agent said that there was no refund pending, and that I had to specifically state to her that 'I would like a refund' in order to receive one. Even after this, I don't believe she ever put in a refund request because that ticket auto-closed itself and I STILL had two active subscriptions showing in my account.
- The third support ticket was opened today, 3 weeks later. This time the support employee said he cannot help, seemed very confused, said the product had been returned, that a refund CANNOT be issued, and that he would have to escalate the issue. The first and third people I talked to did not seem to comprehend me very well, and I almost wonder if the first or second person made a mistake somewhere that lead to all of this confusion.
I am frustrated, don't know what to do, and have ended up paying for two subscriptions this month, one of which was not used, intended, or needed. I received an email on the third saying that funds had been released, and that it may take 5 days to receive them, but I never received any funds back in my account. The support employees I talk to barely seem to comprehend me and don't have any follow through. I don't know where to go from here. I would like to walk away with one active subscription and one refund for the second one that I was mistakenly charged for, promptly cancelled, and never received a refund for.
I'm not certain why this has become such a complicated matter. Please, help! There is currently one open support ticket regarding this case, but I am sending this email (also sending to the BBB) because I do not feel that support employee understood my issue or what I'm going through.
Thank you,
Order History: [removed, shows home address] - shows 2 subscriptions for the Creative Cloud ordered on 12/26. This was supposed to be 1 subscription re-activated. I ended up with the existing subscription re-activated and a NEW subscription activated.
Bank Statement: https://docs.google.com/a/artinreality.com/file/d/0BzKnW0Kwq75DZ1JZbFltQ01pVDQ/view - shows TWO charges on 12/26 instead of one.
First Contact Transcript: https://docs.google.com/a/artinreality.com/file/d/0BzKnW0Kwq75DdnRic2VTWkZBdG8/view - Explaining the issue and asking for a resolution.
Second Contact Transcript: (not saved)
Third Contact Transcript: https://docs.google.com/a/artinreality.com/file/d/0BzKnW0Kwq75DRHY1c1pIemM3azg/view - Support employee saying I cannot receive a refund, and that he has to escalate the issue.
Email stating a refund has occured: https://docs.google.com/a/artinreality.com/file/d/0BzKnW0Kwq75DdmNybjlHQ2pwM00/view - I found this today, but in reviewing my bank statement no funds were ever credited back to the account for RMA:0065706197.

Hi Artinreality,
Someone will be contacting you shortly to help get things sorted out.
-Dave

TS3623 I rented a Movie Arbitrage and had trouble downloading the movie. I want a FULL REFUND PLEASE.

I had trouble recieving a movie download. Please refund my money.

Welcome to the Apple Community.
Apple's policy on sales of digital content is that all sales are final. If however you wish to appeal to Apple, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.
Currently, if your purchase happens to be your most recent purchase you will not be redirected to the report form, in this case use the report a problem option from the invoice that was emailed to you.

Itunes card wont work on canadian phone when purchased in the states on vacation....refund please

I bought an itunes card in colorado....here on vacation from canada....it won't work on my phone....I would like a refund.

You are not talking to Apple here--just end-users like yourself--we can't give refunds.
Please use this link for iTunes support from Apple.
http://www.apple.com/support/itunes/contact/

Refund, please; have given up installing Elements 12 due to error in installing "shared technologies"

This refers to Order No. 12642019825 for Adobe Photoshop Elements 12 which I bought online yesterday for USD135.62. My trial version worked all right - thank you for that. But after paying an arm and a leg for the licensed version - this from a third world country - I couldn't install the software due to a persistent error message regarding installation of "shared technologies." I've tried every suggestion in the Adobe forums and nothing seems to work.
Installation shouldn't be a burden imposed on a paying customer. You need a rocket scientist to install this lemon, maybe you need to hire the techies from the Jet Propulsion Lab who are able to fix bugs on the Mars rovers merely by zapping a signal from Mother Earth.
Refund me, please, I will buy it again if you can sell a easy-to-install product. And, hey, please answer me directly at [email protected]
Thank you.
Strongly Dissatisfied Customer.

Hi, Barbara, I posted this in another thread. FYI.
"I FOUND THE SOLUTION! Sorry to say, I did this after disregarding the absolutely useless advise from Adobe's "experts" that led me nowhere. For the sake of users out there experiencing the same problem, here's how I did it.
1. Installed Elements 12 until it got to the point where it the error message says "The installation process has met some error installing Shared Technologies. Please restart your system and try again."
2. Well, I did not restart my system or allow the process to roll back. If you look at the desktop, the Elements 12 icon and shortcut already appears - it seems the installation is 99.99% complete, except that you cannot open it.
3. While clicking the short cut, a message said something like "some device is missing. Download the latest Adobe Application Manager to open (or start) your trial software" or words to that effect. I did download the latest Adobe Application Manger 8.0.
4. After downloading the Adobe Application Manager, I clicked the Elements 12 shortcut again and lo and behold it opened and is running beautifully. However, the warning in No. 1 above is still displayed. Don't ever click it or else the installation will roll back and you are back to zero. I simply shut down the computer and restarted. Elements 12 is permanently installed. Thanks to some DIY tinkering.
I am not sure though if this will work on other's computers. And by the way, thanks to Adobe's experts for being nice."

REFUND please.

I have asked for a refund the same day I ordered credit. Now I am told it will expire. Please refund my money. Thank you, Gayle Haack

Hi, nsura28, and welcome to the Community,
Requests for reimbursements can not be processed via posts here in the Community due to security and anti-fraud protocols. Please file your request via Skype Customer Service's secure portal: contact customer service
Regards,
Elaine
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All the apps and in game apps I have downloaded I would like to be refunded please

May I please be refunded for all my purchases they were all accidental

These are user-to-user forums, you are not talking to Apple. You can try contacting iTunes support via this page and explain why you would like all of them to be refunded : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT4009 I purchased hipstamatic the other day due to an ad I read. When I tried to use it, it didn't meet my expectations. I'm not going to use it at all. How can I apply for a refund please? Thank you!

I purchased hipstamatic app the other day. When I tried to use it, it didn't meet the expected features it advertised. How can I ask for a refund?

If it's not workins as described in the store then you can try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that app and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, 24 to 48 hours).
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

HT4009 I purchased "In-App Purchases" by accident and I don't know how to get a refund, please help me. (I bought it in "Subway Surf")

I bought in app called " Subway Surf" a "Stack of Coins" and I didn't ment to... And now I don't know how to get a refund on from this app.

You have 14 days to request a charge be reversed on an iTunes account. Contact iTunes directly through their website https://expresslane.apple.com/ to request the refund.

HT201272 refund please

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