HT201272 When I purchase A audiobook on my iPad are iPod I put an my ID #It shows items downloading when is finished cannot find I this is just when I download audiobooks
when I purchase audiobooks on my iPad are iPod touch I put in my ID # it shows it's downloading when download complete cannot find item. only happens when download audiobooks on my iPad and iPod touch (I was able to download on my iPad and iPod touch before)
Have you checked to see whether it's in the Music app on the device ? When you have audiobooks on an iOS device you will get an Audiobooks option under the More button at the bottom of the Music app.
Note that audiobooks are currently a one-time only download from the store (so they won't appear in the Purchased tab for re-downloading), so you may want to copy it to your computer's iTunes via File > Devices > Transfer Purchases so that you can take a backup copy of it - it should copy over to the Books part of your iTunes library.
Similar Messages
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When I connect my ipad or ipod to the computer, itunes does not show them as a "device", however my computer can see they are connected. so it seems to be a problem with itunes. i have tried re-installing itunes and it still doesnt work.
My Iphone does show as a device when connecteing wirelessly.
Its not a problem with the driver becasue the computer can see the devices, so its a problem in itunes.Hello mimward,
It sounds like Windows can see your devices, but iTunes is not seeing them. I would use the troubleshooting in the following article named:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Thank you for using Apple Support Communities.
Cheers,
Sterling -
i have purchased 3 books from Itunes for my ipod. The books show up on the PC as purchased but do not show up on the Ipod anywhere. Other books i have bought and have downloaded correctly have a square symbol beside them - but the three books in question do not. I purchaed 4 tonight and only one has worked. There is plently of room on the Ipod as the books are only 7 and ten mins long. I want my money back - or the books to download.
i have purchased 3 books from Itunes for my ipod. The books show up on the PC as purchased but do not show up on the Ipod anywhere. Other books i have bought and have downloaded correctly have a square symbol beside them - but the three books in question do not. I purchaed 4 tonight and only one has worked. There is plently of room on the Ipod as the books are only 7 and ten mins long. I want my money back - or the books to download.
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my macbook pro hard drive crashed while running an OS software update. I had purchased lion then mountain lion software updates a while back and so my system was running on mountain lion.
Now that i have replace my hard drive, i cannot find the purchased updates / apps on my appstore! why is that and how can I restore those updates?You didn't mention if you clicked on the "Purchases" icon.
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Attempting to install cs6 extended on my windows 7 professional 32 bit laptop, ive downloaded it but when i go to install it it asks for my serial number which i put in and then it tells me it is a valid number but cannot find a qualifying product on this computer?? What is the problem?
Normally you will be asked to provide the new prdouct serial number first, then when a qualifying version is not found you elect to provide that information and then select the version and provide its serial number. If this is not how things are flowing for you then you should contact Adobe support directly thru chat and get their help resolving it.
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC ) -
With my updates i have lost all of my Audio books that I have purchased and when I look it up it doesnt come up that I purchased any. They were all purchased from iTunes. I had about 16 Audiobooks.
How can I get them backAudiobooks are currently a one-time only download from the store - I believe that they are all supplied to Apple by audible.com, so I assume that it's them that are requiring the one-time only download. Do you have copies of them in the Books part of your computer's iTunes library or on your backup of your downloads ? If not, and if they are still in the store, then you can try contacting iTunes Support and see if they will grant you a re-download : : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If you haven't got copies of them on your computer and Apple let you redownload them then take a backup copy of them and anything else that you've downloaded from the store - even with apps, ibooks, music etc there is no guarantee that they will remain in the store for future re-downloading (content providers occasionally remove their items from the store). -
JJust bought a new iPhone 6 ... I have purchased the same ringtone twice now ... It works for a few hours and then disappears?? Please help:)
It's a ringtone that you've just purchased, and you downloaded it from iTunes on your phone and the purchase went through successfully (and there isn't a Downloads tab in the iTunes store app with it still downloading) ? It should show in Settings > Sounds > Ringtone (and Text Tone), and in the Contacts for setting for individual callers (tap the Edit button on a contact). If not then have you tried a soft-reset of your phone to see if it shows after the phone has restarted ?
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Cannot find serial # on box just purchased
Where is the serial # on a newly purchased Adobe Photoshop Elements 12?
You may not have a serial number, depending on where you bought it. Some stores will give you a redemption code on your receipt. If that's what you have, here's how to use it to get a serial number:
http://helpx.adobe.com/x-productkb/global/redemption-code-help.html -
I have purchased a movie on my iPad how do i put it on my macbook pro
i am giving my ipad away and i want to have the movie on my macbook. But i don't know how to do it
Open itunes, connect ipad, click File>Devices>Transfer Purchases
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What happened to Siri when I downloaded ios7? I cannot find her
WWhat happened to Siri when I downloaded IOS 7? I cannot find her
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Cheers, Tom -
I was purchasing one audiobook. I clicked on the Downloading bar and this book is downloading 7 times! How do I delete the other six and make sure I don't get charged for the same book 7 times? Can't find a way to stop and delete download in progress. Help!!!!!
This is a user-to-user forum: you aren't talking to Apple here and no-one on here can take any direct action. You will have to take this up directly with Apple: start here -
http://www.apple.com/support/iphone/contact/ -
I have synced an audiobook purchased from iTunes onto my ipod classic but I cannot find it on my ipod. I have looked in songs, artists, audiobooks, podcasts, etc., etc. with no luck. Any suggestions?
Hi mole02,
Welcome to the Support Communities! If you had issues with your movie rental, you can report it to the iTunes Store. These folks can look at your billing account with you.
Report a problem with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store - Apple Support
http://support.apple.com/en-us/HT204084
Learn how you can request help with an item purchased within the last 90 days.
To report a problem or request assistance with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store:
Visit reportaproblem.apple.com in your browser.
When prompted, enter the Apple ID and password used to initiate the purchase of the item, then click Sign In.
Find the item you're having a problem with, then click Report a Problem next to it.
From the Choose Problem menu, choose the issue you're having.
Follow the onscreen instructions. You might be asked to describe the problem in a text field.
Click Submit, and we'll review your problem.
If you use Family Sharing and you have a problem with a shared item, ask the family member who initiated the purchase to report the problem using the steps above.
I hope this information helps ....
- Judy -
I just purchased an audiobook from itunes and I cannot get it on my ipod shuffle 4th gen. I can get music on it just fine and i have the newest versions of my ipod's software and of itunes. Any help is appreciated.
Thank you for the advice. I attempted this but found that when i selected my ipod from the device list i only had the option to autofill from a certain tab. I tried to use the recently added tab which contained exactly the audiobook and songs i wanted but the shuffle would not accept the audiobook. The itunes warning message claims i am unauthorized for the audiobook on my computer, however, i am signed into my own computer and itunes accounts (on which i purchased the audiobook)...
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Purchased an audiobook but it did not finish downloading
The purchase did go through. However, it did not finish downloading. When I click downloads in the itunes store it says there are no active downloads. When I go to audiobooks the book is there but it will not play.
Hello Arnold93,
I found this in one of the old post by
King_Penguin
Re: Audiobooks do not show as Purchased in iTunes 23 Sep, 2013 1:52 PM (in response to GwenS57)
Audiobooks are currently a one-time only download from the store, so they won't show in the Purchased tab - I believe that they are all supplied to Apple by audible.com, so I assume that it's them that are requiring the one-time only download. Do you have copies of them on your computer's iTunes library (they will be in the Books part of your library if you do) or on your backup of your downloads which you can use to sync them to your iPad ? If you don't have a copy of them anywhere then you can try contacting iTunes Support and see if they will grant you a re-download : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Hope this answers your question. -
I am really upset.
I really love my itouch but anything beyond using it as a daytimer, camera and note keeper is shear torture.
I post a question, I have to repost it multiple times.
I search for a solution to a problem, such as, "How do I download an audiobook" - I get a web page of all the things that itouch can do, but no instructions on how to do them.
So here's my latest problem.
Yes I am repeating myself again!
I bought an audiobook and it downloaded to my iPad, but, not my gen4 itouch, it doesn't show an audiobook section under purchases in iTunes, how do I do this?
Does anyone out there know of a web site that just gives answers to apple questions? ( I don't need to know what it could do, I need to know how to do it!)
Thank you for your help!
KenHave you checked to see whether it's in the Music app (iTunes on the iPad it just the store, it doesn't contain your downloaded and synced content) ? When you have audiobooks on an iPad you will get an Audiobooks option under the More button at the bottom of the Music app.
Note that audiobooks are currently a one-time only download from the store (so they won't appear in the Purchased tab for re-downloading), so you may want to copy it to your computer's iTunes via File > Devices > Transfer Purchases so that you can take a backup copy of it - it should copy over to the Books part of your iTunes library.
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