HT201274 I went to General Reset Erase All Content & Settings - and now nothing works. I tried the advice on this forum, i.e., turn the phone off, connect to the white apple cable while pressing the home key. Still not working. What do I do?

After i dod the above my ipone still does not work. It seems like all settings are gone. I tried the advice on one of the forums here which was turn the phone off, connect to the cable to the computer and not the phone, press the home button continously and connect the cable. Itunes at this point identified the phone and prompted to restore settings. It seemed to be doing something but now once I tried turning it on, its still not working.

start iTunes,
plug in your USB cable
switch off your iPhone
press holding home button(the round button in front of the Phone)
plug it on to the USB cable
keep holding the button
till iTunes says it found a iPhone in recovery mode
then click restore as a NEW iPhone
then sync!?
http://support.apple.com/kb/HT1414

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I hit erase all content settings and now phones been on that screen for hours

I hit erase all content and settings and now phones been on that screen for hours

Depending on the size of the data you want to erase, this might take a little longer than expected.
If the phone is frozen, try to reset it by holding the sleep and home button for about 10sec, until the Appel logo comeback again.
You can also try to set it back to factory settings by following the steps mentioned in this article:
Use iTunes to restore your iOS device to factory settings - Apple Support

HT201328 Hello, I needed to do a hard reset on my iPhone 3GS and it's taking me too much time. It's taking almost 12 hours by now!!!! I did it by going to "Settings, General, Reset, Erase All Content and Settings", confirm it and then the iPhone turns

Hello,
I needed to do a hard reset on my iPhone 3GS and it's taking me too much time. It's taking almost 3 hours by now!!!!
I did it by going to "Settings, General, Reset, Erase All Content and Settings", confirm it and then the iPhone turns off, gets the screen black with only the animated circle going on. And it's been there since then.
Is this a symptom of something bad? Should I do the hard reset by another way?

Hello Ali Syed,
It sounds like your phone is stuck at the spinning gear icon on the screen after Erasing all Content and Settings on your device. I would start by resetting the device with this process:
To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
From: Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/ht1430
If the issue persists you may need to put the phone into recovery mode, and then restore it with iTunes as a new device:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Thank you for using Apple Support Communities.
Take care,
Sterling

I have reset my ipad using General Reset Erase All Content and Settings. And now it will not boot. All i see on screen is the Apple logo. What do i do?

I have reset my ipad using General > Reset > Erase All Content and Settings. And now it will not boot. All i see on screen is the Apple logo. What do i do?

When you restore, you can restore to factory settings or to a backup. Restoring to factory settings removes everything and takes you back to out of the box status and you start all over again. Restoring from your backup will replace all of your app data, bookmarks, email settings and things like that. You still may need to sync all of your purchased apps and music, photos and so on back to the iPad.
I assume you want to restore from your backup to put all of you data back on the device so connect the iPad to your computer, launch iTunes, right click on the device name on the left side under the devices heading and select restore from backup. After you restore from your backup, make sure that you sync all of your other content with iTunes.

I wish to reset my ipad. However, when I selectGeneral Reset Erase all content and Settings, I am prompted for a a Restrictions Passcode (which I have never set). I have now entered random codes 11 times and the ipad not reset. How do I get past this?

I wish to reset my ipad (as advised by the Apple Store) to attempt to resolve an issue with a non-responsive part of the screen.. However, when I select General>Reset>Erase all content and Settings, I am prompted for a a Restrictions Passcode (which I have never set). I have now entered random codes 11 times and the ipad has not reset. How do I get past this? I am now at the point where I have to wait 60 mins before I can enter another random passcode. I just want the ipad to clear down, erase everything so I can start again.

The other option is to force iPad into Recovery Mode.
http://support.apple.com/kb/HT1808
Note: You need to be patient and repeat the above many times to recover your iPad

Unable to start my iPhone after resetting/erasing all content.

I have iPhone 3GS 16GB. I got a problem. I have reset my iphone i.e. want to restore to factory setting so when i have selected :Home screen/settings/general/reset/erase all content and settings, my phone got off and after that its not restarting now. Even i have connected to itunes but its not being started so pls guide to restart again so that i can start using my phone once again.

Charge up your phone and try to see if it get's past the Apple logo. If it does not try to reset the device.
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If this doesn't work, then try to turn the phone off.
Restoring the device may be your only option at this point, you will lose any data not already backed up.
Press and hold the home button and plug it into your computer with iTunes open. Keep holding that Home button until you see the "Connect to iTunes" screen, the iTunes logo and USB cable.
Then iTunes should tell you that it has detected an iPhone in Recovery Mode and needs to be restored.
Those steps are also in this article with pictures!
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808

HT201274 i have ipod 2nd generation and i had reset Erase All Content and Settings it is longer than 3 hrs it is still showing apple logo and blink like if it will restart but again it shows the same logo!! is it all right with the erasing...??? i am co

i have ipod 2nd generation 32 gb and i had reset > Erase All Content and Settings it is longer than 3 hrs it is still showing apple logo and blink like if it will restart but again it shows the same logo!! is it all right with the erasing...??? i am confused!!

For a 1G and 2G it can take hours. Make sure it is connected to a charging source otherwise the battery can fully drain before it is done. If still problem
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Hi the home key is not working in my new ipad2

Hi the home key is not working in my new ipad2

If you have multitouch gestures enabled - try this. Swipe up from the bottom of the screen and close all of the apps in the task bar and restart the iPad.
Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Restart the iPad.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
See if the home button will work after the iPad starts up again.

HT201274 how do I erase all content & settings without a passcode ?

how do I erase all content & settings without a passcode ?

Set it up as new device and don't use the backup afterwards:
How to back up your data and set up as a new device

HT201407 Cant reactivate my Ipad2 w 7iOS after Ibacked all on icloud&erased all content&settings.Itshows its linked 2 my apple id, but when Iwant to log in or set the ipad - nothin works, neither apple id or my psw. Can u help please?

Hi there, Im not able to reactivate my Ipad2 w 7iOS after I backed all on icloud&erased all content&settings.It showed its linked to my apple id (showing the first letters of my apple id/email address) when I wanted to set it up. When I tried to log in - nothin worked, neither apple id or my psw. I checked the activation help on website and I looked up alsoon my icloud account and checked whether I dont have it in my all devices - but nothing.I also tried my cousin email and apple id who was the previous owner and that didnt work either. I was also in certified centre services and they werent able to help me either. All it shows still, this ipad is linked to my apple id.Could someone help me?

I finally got the solution from a friend at the TSR forum. It was a problem with QUicktime 7.2. I needed to install this update:
http://www.apple.com/support/downloads/macosx10410comboupdatev11intel.html

HT201274 Erasing all content & settings/iOS updates

I'm planning to give away my iPod touch 4th generation to a friend.
If I erase all content & settings on it before giving it to him, does that mean that the software updates will be removed as well?
Not that it's a big issue - all he'd have to do is update it himself.
Just wondering.

Very cool!
Thanks for the quick response! :-D

HT201274 So I have tried to update my iPod touch about 5 times now and it still says there is an error. I,ve erased all my settings and attempted to restore it, but it wont let me. I'm ready to throw it away and find a new product.

So I have tried to update my iPod touch about 5 times now and it still says there is an error. I,ve erased all my settings and attempted to restore it, but it wont let me. I'm ready to throw it away and find a new product

Errors when updating leads to corrupt system files and this may be your problem. If you're using windows, connect your device to PC and run any third party app like Syncios. If it detects, you maybe in luck and try to back-up your data if possible. I hope that it won't and if doesn't, there is no other way to recover files. You should be restoring with iTunes and all data will be erased, or else your device may become unusable.

HT1430 i recieved an ipod touch 2nd generation as a gift and they have reset it to factory settings and now its stuck on a screen showing an adaptor with itunes music symbol on it. I do not know where to go from here.

I recieved an apple ipod touch 2nd generation as a gift and they have reset it to factory settings and now it is stuck on a screen with an adaptor showing with the itunes music symbol at the top of the screen.

Restore...
Connect via cable to the computer that you intend to use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore and you have IOS-6 or lower, go into Recovery Mode per the instructions here. Also, if you have IOS-7, read this.

My apple tv, all of a sudden, is no longer able to connect to my computer. I have restarted EVERYTHING, multiple times, still not working.

My apple tv, all of a sudden, is no longer able to connect to my computer. I have restarted EVERYTHING, multiple times, still not working.

Welcome to the Apple Community.
Check your store location is set correctly, if this doesn't help, try restarting the Apple TV by removing ALL the cables for a 30 seconds.

I was unlocking my 3g iphone with at&t's approval, on the process I reset:erase all contents and setting, iphone blocked out on me with only apple logo showing. Tried DFU mode several times but itunes still won't response(backed up before unlocking)

I was unlocking my 3g iphone with at&t's approval, on the process I reset:erase all settings and content. now my iphone blocked out(not responding) with only the apple logo. I tried DFU mode several times but itunes still not recognizing the iphone. I previously backed up before. Help...what do I d now? thanks

Hi there tifachristie,
You may find the troubleshooting steps in the article below helpful.
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
-Griff W.

HT201274 I went to General Reset Erase All Content & Settings - and now nothing works. I tried the advice on this forum, i.e., turn the phone off, connect to the white apple cable while pressing the home key. Still not working. What do I do?

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