I was unlocking my 3g iphone with at&t's approval, on the process I reset:erase all contents and setting, iphone blocked out on me with only apple logo showing. Tried DFU mode several times but itunes still won't response(backed up before unlocking)

I was unlocking my 3g iphone with at&t's approval, on the process I reset:erase all settings and content. now my iphone blocked out(not responding) with only the apple logo. I tried DFU mode several times but itunes still not recognizing the iphone. I previously backed up before. Help...what do I d now? thanks

Hi there tifachristie,
You may find the troubleshooting steps in the article below helpful.
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
-Griff W. 

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  • Hi, I was about to reset my iphone3g when I accidentally selected erase all contents and setting. It was stucked with the iphone logo, so i tried to fix it by restoring all my datas in iTunes. I was able to successfully fix it but when I inserted my sim c

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    I know. I was with my brother when we did this. He didnt clearly understood the question that poped-up. Regarding the simcard, after successfully restoring it on itunes my simcard won't work. I'm not able to send and receive calls and messages.
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    See this https://answers.yahoo.com/question/index?qid=20131119125513AAtRloc
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  • HT201274 i have ipod 2nd generation and i had reset   Erase All Content and Settings it is longer than 3 hrs it is still showing apple logo and blink like if it will restart but again it shows the same logo!! is it all right with the erasing...??? i am co

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    For a 1G and 2G it can take hours. Make sure it is connected to a charging source otherwise the battery can fully drain before it is done. If still problem
    Try:
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    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
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    - Try on another computer          
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • HT201328 Hello,  I needed to do a hard reset on my iPhone 3GS and it's taking me too much time. It's taking almost 12 hours by now!!!!   I did it by going to "Settings, General, Reset, Erase All Content and Settings", confirm it and then the iPhone turns

    Hello,
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    I did it by going to "Settings, General, Reset, Erase All Content and Settings", confirm it and then the iPhone turns off, gets the screen black with only the animated circle going on. And it's been there since then.
    Is this a symptom of something bad? Should I do the hard reset by another way?

    Hello Ali Syed,
    It sounds like your phone is stuck at the spinning gear icon on the screen after Erasing all Content and Settings on your device. I would start by resetting the device with this process:
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    From: Turn your iOS device off and on (restart) and reset
              http://support.apple.com/kb/ht1430
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    http://support.apple.com/kb/ht1808
    Thank you for using Apple Support Communities.
    Take care,
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  • I did erase my iphone Erase all content and setting since 4 hours  and still it is  loading ??????  what can  i do ?????????????????

    I did Erase  my iphone Erase all content and setting since 4 hours  and still it is  loading ??????
    what can  i do ???????????????
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    Hi soulhaib elroumi,
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    iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/HT1430
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    iOS: Unable to update or restore
    http://support.apple.com/kb/HT1808
    Thanks,
    Matt M.

  • I am using apple configerator. I am unable to prepare or supervise 1 ipad. After preparing, I get an error that says "refresh completed but with an error, unable to verify supervision state" . I have erased all content and set up as a new ipad.

    I am using apple configerator. I am unable to prepare or supervise 1 ipad. After preparing, I get an error that says "refresh completed but with an error, unable to verify supervision state" . I have erased all content and set up as a new ipad and tried again with no success. Any help would be appreciated

    Hello jaybearden,
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    Resolve iOS update and restore errors - Apple Support
    Check your security software
    Related errors: 2, 4, 6, 9, 1000, 1611, 9006. Sometimes security software can prevent your device from communicating with either the Apple update server or with your device.
    Check your security software and settings to make sure that they aren't preventing a connection to the Apple servers.
    Thanks for using Apple Support Communities.
    Have a nice day,
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  • I wish to reset my ipad.  However, when I selectGeneral Reset Erase all content and Settings, I am prompted for a a Restrictions Passcode (which I have never set).  I have now entered random codes 11 times and the ipad not reset. How do I get past this?

    I wish to reset my ipad (as advised by the Apple Store) to attempt to resolve an issue with a non-responsive part of the screen..  However, when I select General>Reset>Erase all content and Settings, I am prompted for a a Restrictions Passcode (which I have never set).  I have now entered random codes 11 times and the ipad has not reset. How do I get past this?  I am now at the point where I have to wait 60 mins before I can enter another random passcode.  I just want the ipad to clear down, erase everything so I can start again.

    The other option is to force iPad into Recovery Mode.
    http://support.apple.com/kb/HT1808
    Note: You need to be patient and repeat the above many times to recover your iPad

  • HT4623 erase all content and settings iphone stuck on apple logo

    erase all content and settings iphone stuck on apple logo

    Don't worry, just follow these steps to fix iPhone stuck on Apple logo
    => First of all Start your Computer and then connect with Internet connection, now Download the latest version of the iTunes application
    => Now install the iTunes application in your System and connect your Device with computer via Data cable
    => Now connect your Device with iTunes application and then Tab on summary option, see in the left side bar of iTunes
    => Now Select restore option from iTunes and then confirm the Restore Message for better results. After this unplug your Device and Restart it
    I hope that will surely
    Thank you...

  • HT201263 I wanted to delete all the information off of my iphone 4 so I could give it to another family member as i have a new phone, i fear i have done the wrong thing by 'erase all content and settings' - now i can you get the phone to load the set up

    I wanted to delete the information i had stored on the phone, so thought i had to 'Erase All Content and Settings' however i fear this may of been incorrect, I cannot load the setup on the phone now, all i get is; 'we are unable to contiue with this activation, please try again later or contact customer care, i have tried to do this several times now to no avail

    Is the device jailbroken?

  • Cannot erase all content and setting on iphone 4s

    i tried to erase my all content and setting on my iphone 4s but it turn out into a blank screen with loading icon for over 10hours. i tried many ways andaince i cant connect my iphone to itunes, i dont know what else to do. please help me

    iOS: Unable to update or restore

  • HT1438 I wish to erase all content and setting on my iphone but it is asking for a restirction code, how/where do I find this?

    I wish to erase all the content and setting on my iPhone but it is asking for a restriction code, how/where do I get this?

    You get it from the person who owns the phone.

  • I try to reset iPhone 4 to "erase all content and setting" but it stuck on spinning wheel, help please.

    I have read things that can help me such as this:
    wjosten
    This solved my questionRe: Spinning wheel after 'Erase All...'
    Jul 8, 2011 1:44 AM (in response to khosra)
    Something has gone wrong, on a 3GS, the erase of all content setting should take but a minute or two.
    You will have to force the phone into recovery mode:
    Turn the phone off using the Sleep/Wake button, then the slide to power off. If you are unable to do that, press and hold the Sleep/Wake and Home buttons at the same time. When your phone turns off, release the Sleep/Wake and Home buttons. Then, leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new. In your case, select NEW.
    and when I try to put it to iTunes it give me a message saying" The iPhone software update server could not be contacted." PLEASE HELP. I just got this iPhone 4.
    and also when I try to updated it like a month ago it won't work.

    Sorry, you said I need to take it to the Apple Store to help me with the iPhone before I posted that. What do they mean: 
    Additional Information
    The “hosts” file may also be blocking gs.apple.com.
    Select the hosts file (normally you can find your hosts file at C:\WINDOWS\SYSTEM32\DRIVERS\ETC).
    Click the Edit menu, and choose Copy.
    Then, click the Edit menu again, and choose Paste. There should now be a duplicate of the hosts file named "Copy of hosts" (Windows XP) or "hosts -Copy" (Windows Vista/7).
    Drag the original hosts file to your desktop. If Windows needs your permission to continue, click Continue.
    Drag the "Copy of hosts" (Windows XP) or "hosts -Copy" (Windows Vista/7) to the desktop.
    Right-click "Copy of hosts" (Windows XP) or "hosts -Copy" (Windows Vista/7) and choose Open. You may be prompted to choose the program you want to use to open this file. Double-click Notepad.
    When Notepad opens, click the Edit menu and choose Select All. Then from the Edit menu, choose Delete.
    From the File menu, choose Save. Close Notepad.
    Drag the "Copy of hosts" (Windows XP) or "hosts -Copy" (Windows Vista/7) file from your desktop back into the original location. If Windows needs your permission to continue, click Continue.
    Right-click the  "Copy of hosts" (Windows XP) or "hosts -Copy" (Windows Vista/7) file, and choose Rename. Type "hosts" (without quotation marks) and press Enter.
    Restart your computer and try connecting to the software update server.

  • HT1414 i've reset my iphone, erase all content and setting, it's been 3 hour already, and my iphone still loading

    can anyone help me

    Hi soulhaib elroumi,
    If you haven't already done so, does restarting or resetting the iPhone help the issue?
    iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/HT1430
    If not, you may want to restore your iPhone in recovery mode using a computer with iTunes.
    iOS: Unable to update or restore
    http://support.apple.com/kb/HT1808
    Thanks,
    Matt M.

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