HT201303 Can I have a refund for the cost of the download initiated using my Apple iD by someone else (a fraudster/hacker) in another country?

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If you haven't already done so then you should change the password on your account. For the refund, you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

  • I just buy macbook and preinstalled page and keynote and now I free to download Can I have a refund for preinstall

    I want to Can I have a refund for preinstalled

    But if you bought a Mac before the announcement on 24-Oct with Pages etc pre-installed then you would be charged $20 per app. I think in this case you could get a refund (provided you bought your Mac after 1-Oct). Obviously if you bought after the announcment and therefore you haven't paid anything then there is no refund as you didn't pay anything!

  • Why can't I get refunded for a song I accidentally downloaded twice?

    I just got an iphone today, and I am starting to learn how to use it.
    I was downloading some songs, and I realized I downloaded a song twice.
    I go on the itunes website, and I see that all sales are final!
    Is there any way I can get refunded for that one song?
    I know it is not much, but something inside of me doesn't feel right.
    If not, then please state a logical reason as to why.

    Try this link:  https://discussions.apple.com/thread/2788282?start=0&tstart=0
    Report it using the iTunes Customer Service web page.
    In the "Specific Request" menu, choose "I accidentally bought..." and explain the situation in the box below that.

  • HT1491 My daughter accidentally tap the HD version instead of the SD version because I have an older IPhone version.  Can I have a refund for the price difference?

    My daughter accidentally tap the HD version instead of the SD version of the tv episode we're downloading.  I have IPhone 3G.  Can we stop the download?  Also can we refund the price difference between HD & SD version?

    All sales are final.
    You can try contacting itunes support and asking for an exception:
    http://www.apple.com/support/itunes/contact/

  • Can I have push notifications for Mail, like on the iPhone?

    Hello,
    I was wondering if it's possible to enable push notifications for Mail on the Mac, basically like on the iPhone. I know that you can choose how often you want Mail to check your inbox, but this only works if Mail is open. Is there a feature that allows me to close the application, but still receive notifications when a new mail arrives?
    Thanks

    Anon M wrote:
    Hello,
    I was wondering if it's possible to enable push notifications for Mail on the Mac, basically like on the iPhone. I know that you can choose how often you want Mail to check your inbox, but this only works if Mail is open. Is there a feature that allows me to close the application, but still receive notifications when a new mail arrives?
    Thanks
    Not as yet, although
    1. The installation of third party programs such as Growl may give you this option. I don't use it personally so       have a look at it and similar but at your own risk
    2. Wait for Mountain Lon (10.8) to be released later this year as they are advertising such things as                  notifications, more in line with the iOS interface of iPads and iPhones
    http://www.apple.com/macosx/mountain-lion/
    3. In the meantime, do some reading here on threads relating to Mail in Lion as it seems like you certainly    having an issue with Mail that most people do not have.
    Good Luck
    Pete

  • HT6058 When can we have Reject option for a call when the screen is locked?

    Its very annoying that we cannot REJECT a call when we want when the phone is locked . When will we have this fixed?

    Tell Apple you'd like to see this on the Lock Screen:
    http://www.apple.com/feedback/iphone.html

  • HT1925 I have a problem, whenever I try to install the iTunes This brings me to this problem  "microsoft visual studio c + + runtime library" Can I have a solution for this?  Thanks

    I have a problem, whenever I try to install the iTunes This brings me to this problem
    "microsoft visual studio c + + runtime library" Can I have a solution for this?
    Thanks

    Try the following user tip:
    Troubleshooting issues with iTunes for Windows updates

  • How can I get a refund for unwanted app?

    My kids downloaded an extension of an app, made for kids, that cost $100. They thought it was free, until I got the bill. How can I get a refund for this and remove the app? This is wrong on so many levels, beginning with having a free app for kids luring them to a ridiculously priced one. Any help is appreciated.

    You posted in the Mac computer OS X Tiger 10.4 forum. You don't provide enough info. Was this an iPad app, iPhone app, an iPod app purchased from the iTunes store? Or an app purchased from another source?
    The remedy - don't give your kids the password and answer to security questions.
    If purchased from the iTunes store, there's a link on the invoice.
    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
    iTunes Purchase Problems: How to Report a Problem to iTunes Support
    http://tinyurl.com/7tscpa7
    How to Get a Refund from the App Store
    http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
    Canceling a Digital Subscription
    http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
     Cheers, Tom

  • I got charged twice for a movie (Safe House).  Can i get a refund for that?  we were not able to finish the movie and now were trying to watch it again.  We have an hour left, however the apple tv is still loading the movie again for 2 hrs

    i got charged twice for a movie (Safe House).  Can i get a refund for that?  we were not able to finish the movie last night, and now we're trying to watch it again.  We have an hour left, however the apple tv is still loading the movie again for 2 hrs & 46 mins.

    Welcome to the Apple Community.
    Apple's policy on sales of digital content is that all sales are final. If however you wish to appeal to Apple, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History.

  • HT1904 How can I get a refund for apps in the apple App Store that do not work and are not what they said they wer

    How can I get a refund for apps in the apple App Store that do not work and are not what they said they wer

    You've tried deleting and redownloading them and seeing if they then work and tried contacting the developers ? If you have and they can't/won't help then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT201318 how can i get a refund for my icloud upgrade? i am within the 15 days

    how can i get a refund for my icloud upgrade? i am within the 15 days

    If in the US, follow the link below -
    https://discussions.apple.com/message/16968425#16968425
    it gives the USA number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.

  • How can I get a refund for a product I don't want as its not performing the way I want it?

    How can I get a refund for a Mac APp store product I purchased which I dont want?

    Apple views sales as final. Have you contacted the developer about the issue that you have with the app?
    When the emailed receipt arrives you can start a conversation with iTunes/Mac App Store Support about a refund via the Report link.

  • Please can I have a refund of £14 for 10gb for my purchase of more icloud space purchased by mistake. Thank you.

    Please can I have a refund of £14 for the10gb of icloud space purchased by mistake.Thank you.

    Refund:
    If in the US, follow the link below (you must request a refund within 15 days) -
    https://discussions.apple.com/message/16968425#16968425
    it gives the USA phone number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.

  • Can 2 different users with 2 different Iphones use the same itunes to backup each phone separately? if not how can I have a backup for 2 different iphones on the same laptop?

    can 2 different users with 2 different Iphones use the same itune program to backup each phone separately? if not how can I have a backup for 2 different iphones on the same laptop?

    Here is your answer:
    http://support.apple.com/kb/HT1495

  • Can we have multiple transports for the same object.

    Hi guys,
    Can we have multiple transports for same object in dev system. Can anyone tell me how can this be done.
    Thanks

    Its not possible for the same development object. Only 1 person can access an object at a time and if mutiple users modify an object new TASKs are created under the same TRANSPORT.
    Only after releasing the tr you can create a new tr on the same object.
    Message was edited by:
            Abhishek Jolly

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