HT201303 How can I reverse this purchase and get a refund? I forgot you need a Weight Watchers password to use the ap and I am no longer a member.

How can I reverse an app purchase and get a refund. I purchased a Weight Watcher app forgetting I needed to be a Weight Watchers member to log in.

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

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I use internode and imap. When the ipad deletes emails it also removes them from the mac. How can I reverse this so the mac is the master and the ipad is the slave?ipa

I use internode and imap. When the ipad deletes emails it also removes them from the mac. How can I reverse this so the mac is the master and the ipad is the slave?

Thanks for the info. - I now know that deletion works both ways!! - (unlike POP where emails deleted from the ipad also deleted them from the mac even before I could read them, whereas emails deleted from the mac were not removed from the ipad!!! - ie. the ipad was the master over the mac - the slave). Prior to changing to imap I used to transfer all nongarbage emails from inbox to mailboxes before my husband could ask if he could delete emails on his ipad. I have noticed however if you do this in imap, they are removed from the inbox on the ipad as well (this did not happen with POP). So we still have to check but the number is less so we like imap better than POP.
Thank again

I tried to open a file using reader 10. Now reader has taken over all my apps including explorer and live mail and nothing will open unless I uninstall reader. System is windows 7. How can I reverse this?

I was trying to open a file, the box came up saying that windows could not open the file and choose another program to open the file, I chose reader as it was the first option offered. Reader could not open the file either but when I closed the file I fount that nearly all the desktop icons had changed to reader icons and when I tried to open them a box comes up advising that reader cannot open that file. The only way that I can open my apps is to uninstall reader. When I uninstall reader the Icons return to normal. As soon as I re install reader all my icons change back to reader icons. How can I reverse this?

See http://helpx.adobe.com/acrobat/kb/application-file-icons-change-acrobat.html

My daughter accidentally purchased something on itunes, how can I reverse this?

My daughter accidently purchased something on her ipod thru an application, how can I reverse this?

You cannot.
You could try contacting the developer.

HT201272 I bought an audio book on my iphone when i went to update my iphone it is now not there. I have the reciept of the purchase but cannot find it on my itunes or on my phone how can i redeem this purchase again?

I bought an audio book on my iphone when i went to update my iphone it is now not there. I have the reciept of the purchase but cannot find it on my itunes or on my phone how can i redeem this purchase again?

Nope not there i dont know what to do

HT1420 How can I deauthorize a non-existant system. My hard drive died so I bought a new one, reinstalled the OS and iTunes but iTunes seems to think this is a new computer.

How can I deauthorize a non-existant system. My hard drive died so I bought a new one, reinstalled the OS and iTunes but iTunes seems to think this is a new computer.

Try deauthorizing the computer even if you haven't authorized it. If you've already authorized it, deauthorize it twice and then authorize it again.
(67626)

How can i set songs within a playlist, or an entire playlist, so that they are not included when using the shuffle function on IPOD Classic? Is this possible?

How can i set songs within a playlist, or an entire playlist, so that they are not included when using the shuffle function on IPOD Classic?
Is this possible?

You can set any song to Skip when shuffling.
In your iTunes Library, highlight the song and right-click/Get Info. On the Options tab is the Skip when shuffling box. Select that and then Sync the iPod with your Library.

I recently rented a movie, it downloaded successfully, but it won't play. When I call up the movie, there is no play button, just what appears to be a stop button. How do I access this movie, or get a refund?

I recently rented a movie, it downloaded successfully, and it will not play. When I call up the movie, there is no play button, just what appears to be a stop button. How do I access this movie, or get a refund?

As it says on the page that you posted from :
If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer.
Why it's like that I don't think that Apple have said (these are user-to-user forums). If you haven't downloaded it on your iPad then have you checked to see if you can download it on your computer's iTunes (Store > Check For Available Downloads menu option) or Apple TV ?
If it doesn't show on either of them then you can try contacting iTunes Support and see if they will let you download it on a different computer/device or refund or credit you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

HT1390 I've been charged twice for the same movie ... how can I reverse this charge?

Ive been charged twice for the same movie on iTunes. How can I have this secondary charge reversed?

On your email receipt and in the Purchase History section of your iTunes account there is a link that says Report a Problem. Click on that link.
Or you can contact iTunes by:
Apple - Support - iTunes - Contact Us

I used Iolo to "clean" my hard drive, and now I can't access some websites, including facebook. How can I fix this? I get what looks like a root directory.

Since using Iolo yesterday, I can't bring up the full front page of some websites, including Bing. Bing is a grey, blank screen. Lumosity looks like part of a root directory. How can I fix this? I'm trying to use IE instead, and having problems with that, too, and I don't like it anyway.

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!

I have accidentally installed the Nectar toolbar as my default tool bar. How can I reverse this and revert to the Firefox toolbar as my default toolbar

I have installed a toolbar which has been customized for Nectar.com. I do not like this arrangement and want to revert to the usual Firefox toolbar. I have tried uninstalling and reinstalling and this has not worked.

Sorry, I'm baffled. If you install an add-on, and let Firefox restart, and the add-on is not there, that could indicate a problem with your Firefox profile. You might want to try creating a new profile, import your bookmarks, and install the add-ons again.
First, I recommend backing up your Firefox settings in case something goes wrong. See [https://support.mozilla.com/en-US/kb/Backing+up+your+information Backing up your information]. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)
You can create a new (blank) profile using the Profile Manager: [http://support.mozilla.com/kb/Managing+profiles Managing profiles].
To move key settings like bookmarks from your current profile to the new profile, see: [https://support.mozilla.com/en-US/kb/Recovering+important+data+from+an+old+profile Recovering important data from an old profile].
Hope this helps.

When I try to access iTunes, I get a message that the copy of iTunes is corrupted or not installed properly and to please reinstall iTunes. How can I do this without losing my music library? thank you, Marty

when I attempt to access iTunes, I receive a message reading, "this copy of iTunes is corrupted or installed improperly, please reinstall iTunes," How do I do this and not lose my existing music library?

Hello, marty51.
I would start by removing iTunes and all of it's components in the order specified of this article. Your iTunes Media folder will not be affected.
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/HT1925
Once uninstalled, download and install a new copy of iTunes.
If you experience any issue or error when attempting to uninstall any component, these articles will help you resolve those conflicts.
"The feature you are trying to use is on a network resource that is unavailable" alert when removing Apple software in Windows
http://support.apple.com/kb/TS3704
iTunes for Windows: "Error 7" message when opening iTunes
http://support.apple.com/kb/ts3074
Cheers,
Jason H.

I accidentally deleted a Bluetooth device on my iPhone - how can I reverse this?

I deleted a speaker off my iPhone, which was not intentional, but now my iPhone doesn't show the speaker anymore, even though the speaker's bluetooth is switched on - can I get the connection back somehow?

Read the manual for the speaker - you likely have to force it back into pairing mode and re-pair it. Once paired, many devices do not go into pairing mode automatically when turned on - you have to force them or reset them back to pairing mode (often by simply holding the on/off switch for several seconds, but it does vary by device, so check the manual for yours).

How can I lock "clear history" on my iPad Safari, so that you need a password to clear browsing history?

I am looking to lock my browsing history, so that other people cannot clear the history without my permission.

You most likely have 'Restrictions' enabled on websites. Go to Settings > General > Restrictions and check if it says 'On'. If it does, enter you PIN and go to the 'Allowed Content' section. Under this section there is an entry for 'Websites'. Tap this and select the 'All Websites' option.
This should bring back the Clear History button as well as the Private browsing button.
This is actually quite clever on part of Apple. This is a form of parental control where you enable restrictions on the websites that can be visited and then obviously you would want to check on the actual websites that have been visited. Hence, Apple disables the Clear History and Private browsing options. Apple obviously has hidden this fact, deep. There could be a better way of doing this but, this is what we have for the time being.

Error states: the version of this file is not compatible with the version of Windows you're running. Check your computer's system information to see whether you need an x86 or x64 version of the program, and then contact the software publisher. My compute

Where do you go for help when it tells you to contact the software publisher?

Hey jz,
Could you please let me know when does this error comes on your system. What kind of file do you have?
Also, tell me what is your OS and Acrobat version?
Regards,
Anubha

HT201303 How can I reverse this purchase and get a refund? I forgot you need a Weight Watchers password to use the ap and I am no longer a member.

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