HT201303 I forgot my security questions and I can't buy nothing in the app store

I need help I forgot the answers and I need to download an app. I emailed the app support but they haven't answered. Thanks for helping :)

Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
Go to: Apple Express Lane;
Under Product Categories choose iTunes;
Then choose iTunes Store;
Then choose Account Management;
Press Continue;
Now choose iTunes Store Security and answer the bullet questions, then click Continue;
Sign in with your Apple ID and press Continue;
Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
Click Send.
You should get a response within 24 hours by email.

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TS1702 I forgot my security questions and I can't purchase anything off the app store

I was trying to purchase pages the app and it asked me for my password so I put it then it said enter your answers for the security questions I couldn't remember them. So now I can't purchase apps help!!!!???

Are you certain you already answered them in the past? Or is it asking you for the first time?
If it's the latter then simply answer the questions. Remember your answers.
If it's the former, and you don't remember your answers:
Go to https://appleid.apple.com
Click the blue "Manage Your Apple ID" button
Sign in with your Apple ID and password
Choose "Password and Security" from the left column
Choose "Reset your security information"
Confirm your identity by answering your existing security questions, if required (see below).
You may then choose new questions or change your existing answers. I recommend the option to create your own custom security question, since most of the other options are inane.
Important: On that page you may enter a "Rescue Email Address". That's important to have in the event you are unable to answer your existing questions in the future. If you forget the answers to your security questions, and without a "Rescue Email Address" your only recourse will be to contact iTunes Support via email. That will entail a couple of days of back-and-forth correspondence so that Apple can confirm you are really you.
Apple gets thousands of such emails every day so be patient.
If you haven't yet entered a "Rescue Email Address" do it now!

HT204266 I forgot the answers to the security questions and need it to buy things from the apple store in my new iPhone, how can I resolve it? Thank you

I forgot the answers to the security questions and need it to buy things from the apple store in my new iPhone, how can I resolve it?
Thank you

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

HT201303 I forgot my security questions and I can't reset them and to you people who say go to manage your acct you have to type in the passwords but I FORGOT mine!!

I need to download a song on my new iPhone but iTunes doesn't reconize this device cause I have never used my apple id on it so I have to type in my security questions and I forgot the password how do I reset them WITHOUT knowing the password

Welcome to the Apple Community.
Start here, and reset your password, you will receive an email with your new password, then go to manage your account > Password and Security and change your security questions.
If that doesn't help you might try contacting Apple through iTunes Store Support

I forgot my security question and I can't buy any music. What should I do?

Help me

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

I forgot my security questions and i want to buy something but i cant because it keeps asking for the questions what do i do?

i forgot my security questions and i want to buy something but i cant because it keeps asking for the questions what do i do?

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(100018)

I forgot my security questions and i can't use my money in the accound

i forgot my security questions and i can't use my money in the account so i cnt download pain apps it tells me answer your security questions and i dont remember them help

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset (we are fellow users here on these forums).
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

HT6170 hi, i move from us to iran, and i forgot my security questions ,and i can't reset it, what can i do?

hi, i move from us to iran, and i forgot my security questions ,and i can't reset it, what can i do?

Apple ID security issues -
Account security issues almost always require you to speak directly to an
Apple representative to securely establish your identity as the account
holder. You can set it up so that Apple calls you, either immediately or at a
time convenient to you.
1. Go to www.apple.com/support
2. Choose Contact Support and click Contact Us
3. Choose Other Apple ID Topics and choose the appropriate topic for your
issue
4. Follow the onscreen instructions

HT201363 i forgot my security questions and i can't find ( send an email to your rescue email address to reset your security questions and answers. ) i might not set up a rescue mail now i can't make any purchases

i forgot my security questions and i can't find ( send an email to your rescue email address to reset your security questions and answers. ) i might not set up a rescue mail now i can't make any purchases

You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(87765)

Pleas i forgot my security questions, and i can't reset my security questions, and i don't see the link to send a reset email

pleas i forgot my security questions, and i can't reset my security questions, and i don't see the link to send a reset email.
<Email edited by Host>

We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple - I've asked the hosts to remove your email addresses from your post (it's not a good idea to post personal info on any public forum).
The reset link will only show if you have a rescue email address on your account - an alternate email address is a different address/setting on an account, and it's not used for resetting security questions.
If you aren't getting the reset link then you don't have a rescue email address, and you won't be able to add one until you can answer your questions - you will have to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620
Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570

I forgot my security question and What can i do?

I forgot my security question and What can i do?

You will need to telephone Apple support.
Next time, opt out of the security questions.

HT5312 Hi I forgot my security question how I can rest becouse I was going APP this massage pop of in the app page I benn buying app in this iPod may time they are say for first time you are buying apps in iPod pls I need your help to resist my security q

Hi I forgot my security question how I can rest becouse I was going APP this massage pop of in the app page I benn buying app in this iPod may time they are say for first time you are buying apps in iPod pls I need your help to resist my security question

The Three Best Alternatives for Security Questions and Rescue Mail
     1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
     2. Call Apple Support in your country: Customer Service: Contact Apple support.
     3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

HT5312 Hi I am so sorry seems forgotten the answers to the security questions and I can't buy or download musics at iTunes Store , would you please help me to work this out? Thanks.

Hi I am so sorry seems forgotten the answers to the security questions and I can't buy or download musics at iTunes Store , would you please help me to work this out? Thanks.

Hi Bo abdulla,
You will need to contact iTunes Support to get them reset for you:
By phone: http://support.apple.com/kb/HT5699?viewlocale=en_US
or by email: https://ssl.apple.com/emea/support/itunes/contact.html
Cheers,
GB

I can't buy anything on the App Store but can get music and others

I can't buy anything on the App Store but can get music and others

Why not? We are not mind readers. What happens when trying to purchase content via iTunes?

HT201303 I forgot my security questions and answers, how can i retrieve my answers? Please reply! Thanks :)

I forgot my security questions and answers, how can i retrieve my answers? Please reply! Thanks :)

Welcome to the Apple Community.
Start here, and reset your password, you will receive an email with your new password, then go to manage your account > Password and Security and change your security questions.
If that doesn't help you might try contacting Apple through iTunes Store Support

HT201303 I forgot my security questions and I can't buy nothing in the app store

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