HT201303 I have a credit of $10.00 when I go to buy a song how do I use my credit?
I have a credit of $10.00 when I go to buy a song how do I use my credit?
buy the song
that's it
Similar Messages
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I have redeemed points on my account but, when I try to buy a song I tunes doesnt use them it tries to access the credit card associated with the account for payment. How do I tell this thing to use the points instead. duh
By 'redeemed points' I assume that you mean that you've redeemed an iTunes gift card onto your account (?). If you do then are you trying to buy songs for yourself or are you trying to gift them - you can only gift items from a credit card, an account's balance can't be used for gifting. If you are buying for yourseflt and you are being asked to enter/verify a credit card number then are you currently in the country where your iTunes account is based ?
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I have entered a gift card on my apple id. The credit shows but when I try to buy a song itunes wants to used my previous credit card information to complete the purchase? When I click on redeem it asks for the gift card # again??
It will automatically be charged against your balance. You need to nothing.
Confirm you payment info as this is how itunes verifies your account. -
I would like to know how to buy a song with a credit from a gift card that shows on my account, but when I go to buy a song they want the card number. I no longer have the card as I discarded it when the credit showed on my account.
Hi ...
If the total purchase price exceeds the balance of a redeemed card, then the difference is charged to a credit or debit card account.
You need to take into account the purchase price including any applicable taxes or fees > iTUNES STORE - TERMS AND CONDITIONS -
I have redeemed my iTunes card every time I click to buy a song it goes to a credit card screen. Plz help I've tried everthing
Hi Evabee!
Here is an article for you that will help you set up an account without a credit card:
Creating an iTunes Store, App Store, iBooks Store, and Mac App Store account without a credit card
http://support.apple.com/kb/ht2534
Thanks for coming to the Apple Support Communities!
Regards,
Braden -
I have £16.50 on my account, when i go to purchase a song Itunes wants me to purchase it through a credit card? why can i use my account money?
Assuming you were not buying a gift for someone else - gifts cannot be purchased using a credit balance - another user in the forums posted this as the reply from the iTunes Store when this issue was brought up. Perhaps it will help you. If problems persist, contact the iTunes Store:
http://www.apple.com/emea/support/itunes/contact.html
Regards.
I'm sorry you weren't able to make a purchase using your store credit. To purchase items on the iTunes Store with your store credit, your account information in your user profile needs to be corrected. I'll walk you through this process to get you back up and running in no time.
1) Visit the My Apple ID website at: http://appleid.apple.com
2) If the site is not displayed in your preferred language, click the Change Language link in the upper-right corner, type the name of your language in the field that appears, then click the Save button.
3) Click the "Manage your account" link.
4) Type your iTunes Store account name (which is your Apple ID) in the Apple ID field, type your password in the password field, then click the Sign In button.
5) Click "Addresses" in the column on the left. If you have multiple shipping addresses, remove any out-of-date or duplicate addresses by clicking Delete. Also, make sure the state or province field is filled out correctly for each address. To edit an address, click Edit. Edit all of your shipping addresses and make sure the appropriate state is selected in the State drop-down menus.
6) Now click "Phone Numbers" on the left. The area codes should be in the area code fields and the phone numbers should be in the phone number fields. If an area code is missing, or if it is in a phone number field, your account information may not save properly.
7) Make any other necessary corrections, then click the Save Changes button.
8) Click Log out in the upper-right corner. When you make your next purchase on the iTunes Store, you will be asked to review your billing information. At this point, you can change your information or simply click Done at the bottom of the screen to proceed. Once you click Done, you should be able to purchase on the iTunes Store using your store credit. -
I have bought an used Iphone 5. I dont have the password for the existing login id of the old owner. How do i use the phone and change the log in id?
Unfortunatly the only way that you can get it off is to get the old user to input the password. You may need to contact that old user and see if he can put the old password in. hope this helps.
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I have money in my itunes account but when I try to buy a song it doesn't let me buy it or download. It doesn't do anything!
You cannot and need to ask Apple to reset your security questions. To do this, click here and pick a method; if the article doesn't list one for your country or you're unable to call, fill out and submit this form.
Changing the rescue email address requires supplying two of the answers. They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(111899) -
I got a new iPhone and i am trying to buy songs but when I go to buy a song on iTunes it says I have to answer my security questions and I don't remember the answers. I pressed where it says for them to email you your answers but I haven't gotten an email. Is there another way to change or get the answers for the security questions?
If the email hasn't arrived after a few hours and isn't in a spam filter, you need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106007) -
My partner and I each have an iTouch and one iMac. iTunes only recognizes my iTouch. How can we use one iTunes with two iTouches.
thanksiTunes can manage any number of iDevices separately. Be sure each has a different name. You can only connect one at a time. Please get the IPod Touch user guide.
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After downloading itunes on my new computer all of my songs have an exclamation point in front of them and it says the song could not be used because the orginal file could not be found. How do I fix this?
Hey waltee911,
It sounds like you're seeing something similar to this picture:
If that's the case, the following article has troubleshooting steps to solve the issue:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
Welcome to Apple Support Communities!
Sincerely,
Delgadoh -
I have no idea how to use Firefox. I used to have Internet Explorer 7 but am unable to connect to it anymore. How do I use Firefox? I know how to use a computer, somewhat, but am not as good at it as I'd like to be. I will appreciate your help.
You can look at this post in this MozillaZine forum thread about inspecting a sessionstore file and possibly extract URLs.
*http://forums.mozillazine.org/viewtopic.php?f=38&p=12098147&start=60#p12098147
You can open the Browser Console (Firefox/Tools > Web Developer).
Paste the JavaScript code in the command line and press the Enter key to run the code.
*Toggle the devtools.chrome.enabled pref on the <b>about:config</b> page to true to enable the command line
*https://developer.mozilla.org/Tools/Browser_Console#Browser_Console_command_line -
good day..i have my iphone 4 now..am here in the philippines...how can i use this unit using my smart simcard here..thank you.
Is your iphone officially unlocked?
If not, then you cannot use it there. -
I have two movie credits on my iTunes account. What are credits, and how can I use them?
I have two movie credits on my iTunes account. What are credits, and how can I use them?
You have a Puerto Rico address on your account ? From a quick search I've found one site from somebody in Puerto Rico that includes a screenshot for an app receipt showing tax of 7 cents added to a 99 cent purchase. Are you able to view the purchase history on the account that you've been using, and see what prices show on them (e.g. if the store's listed price or price plus tax) : Store > View Account menu option on a computer's iTunes, then 'see all' link next to the Purchase History section.
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i have bought a second hand iphone 4S which is locked on at&t how can i use other network sim on it as i have shifted from US
Call AT&T and see if you meet their requirements for unlocking the phone. If you don't, then you'll have to purchase a different phone entirely.
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